I was very happy with my experience with ukairpurifiers- the delivery was really fast which was very much appreciated as we ordered a fan during a heatwave! We'd chosen the fan based on a Which? revie... See more
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Review summary
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Reviews shaping this summary
These guys are awesome. Prompt shipping and fast delivery. Managed to score some air conditioners that they had and they were delivered next working day. Support team is very responsive and helpful... See more
Purchased the Blue Max 3250i and it was delivered in two days. This product is exactly as described and works brilliantly, detecting small nuances of impurities and adjusting the airflow as required.... See more
I bought a Blueair Blue Max 3350i Air Purifier. I love the product and the way it runs faster when needed and then is nearly silent otherwise. The transaction with UKairpurifiers was very efficient. G... See more
Company details
Written by the company
The UK's Air Purifier Experts. We specialise in providing a wide range of high quality air purification and air treatment products with a wide range of budgets and uses. We want to ensure that everyone has good quality clean air they can breath and we are sure to have a solution that meets your needs.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 02077948485
- support@ukairpurifiers.com
- www.ukairpurifiers.com
4.6
Excellent
129 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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I'm amazed how good this purifier is
I'm amazed how good this purifier is! I didn't expect it to be as good as it is! So surprised! Absolute quality! It's like having outdoor air, inside!
April 14, 2023
Unprompted review
prompt delivery and thirty pounds cheaper than all other big name suppliers Very Happy
prompt delivery and thirty pounds cheaper than the rest. I would recommend Ukairpurifiers. Very Happy.
April 14, 2023
Unprompted review
Perfect service!
Perfect service!
I ordered a Duux Threesixty Ceramic Heater, the confirmation said it would be delivered the next day and it was. I'm super happy with the heater.
March 15, 2023
Unprompted review
Possibly the worst customer service…
Possibly the worst customer service I've ever experienced.
I ordered a "Duux 360 fan heater" from them eleven days ago and they have, eventually, sent it to a depot, apparently, for delivery to a "Collection Point", not far from my address. I ordered this heater to be delivered to my home address, not a few miles away, at a "collection point". I have mobility issues and no transport to get there, but, when I explained this to a very rude "manager" in customer services, she suggested I ask one of my neighbours to give me a lift there to pick it up!!!!!! If I pay almost £100 for a product and delivery to my home address, I don't expect to be told to get someone else to drive me to pick it up elsewhere. I am aware that there is a post office strike ongoing and the delivery company, DPD, may be very busy, but eleven days wait then to be told I have to make other arrangements to collect it myself, just isn't good enough. The customer services Manager I spoke to was very rude, kept repeating herself and ended up raising her voice quite a lot to, basically, just tell me that, if i wasn't happy with it, to send it back. I certainly won't be using this company again.
December 19, 2022
Unprompted review
ukairpurifiers.com/
ukairpurifiers.com/ had received a faulty fan, which a week later is yet to be resolved. Note the support desk has no phone number and will only respond via email as and when they feel like it. the company takes no responsibility / ownership of any faults, and will go back to the manufacturer to find a resolution, in the interim I am stuck with a faulty item, and when asking for a refund, they said it would at a cost to me to return the item. I know my legal rights, however talk about a flaky outfit with no respect for the end customer.
July 11, 2022
Unprompted review
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