Ukcamerastore Reviews 

120
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We ordered and paid for a Panasonic camera but the following day Richard called to tell us that we paid just one hour after another customer. He offered two choices for us either to get full refund or... See more

Rated 5 out of 5 stars

I was really pleased to receive solar glasses on next day delivery in time for the eclipse. Great service. Placed the order monday late evening, arrived noon Wednesday. Thank you!

Rated 5 out of 5 stars

Good service, great prices and considerate follow up. Recently bought a Sony DSC HX90V plus the good value Saver Kit, which included a decent case. Richard bothered to phone to let me know that they h... See more

Rated 5 out of 5 stars

When you read next day delivery it normally doesn't apply for where I live (Isle of Scalpay, Outer hebrides) Richard however somehow managed it. Well done. I received a pristine lens in super quick... See more

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4.8

Excellent

TrustScore 5 out of 5

120 reviews

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4.8

All reviews

(120)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

How refreshing!

How amazing to have ordered over phone in the afternoon and get delivery at 08.45 the next morning. You must pack orders pretty quickly and get to despatch.

I am truly amazed and find it so refreshing to have had the service I have had from you and the UK Camera Store. I am so pleased with the quality of the bundle products (case for camera much better than looks in picture on internet). Everything beautifully packed as well.

This company is based on quality products, service, after service and customer satisfaction

July 23, 2016
Unprompted review
Rated 4 out of 5 stars

On-line purchase of Lumix TZ80

No problems with the purchase and delivery of my Lumix camera. The whole process was very slick. I have never made a purchase of a camera on-line before having preferred to talk to people "in the know" before I make my purchase. Therefore, my only comment would be that it would have been more comforting to have had a face to face conversation about the functionality camera - a short in-store basic training session. I can't even pop-in for support as I live no where near the outlet. This comment should not, however, detract from my overall good experience and the excellent camera I now own. Thank you.

July 22, 2016
Unprompted review
Rated 5 out of 5 stars

Professional service, great price, almost no reservations

I chose this store purely because they had the best price for the lens I wanted. The checkout process, unusually, had no way to enter a delivery address different from the registered card invoice address - but my message to them via their contact form was answered personally in less that ten minutes!

As suggested, I entered my work address in the special instructions box and the lens was delivered next day by DPD who I've always found to be reliable. Packing was in a generous size box surrounded by air pockets.

I'd definitely use UK Camera Store again.

July 21, 2016
Unprompted review
Rated 5 out of 5 stars

uk camera store

recommended.I have been a professional photographer for nearly 30 years
and the service from some camera shops can be poor no matter how much money you spend with them.UKcamera store are only let down by the clunky website -dont let that put you off.Real people at the end of the phone or email and great prices.Thanks Richard

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

A rarity in the internet age

UK Camera Store is a real company, staffed by real people, who will answer the phone and talk to you. And that makes a really refreshing change!

Mine is a simple enough tale: I ordered a camera from them online and it was delivered the next day; I had a question and they answered it straight away.

And, crucially, you're buying from a UK supplier and so there are no nasty surprises such as unexpected customs charges and VAT payments.

Highly recommended.

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

Personal service, speed of delivery!

If you're looking for personal service, knowledgeable staff with traditional values, then look no further. A family run business where the customer comes first, a rarity in this day and age.
I ordered my lens late on Monday evening thinking a two day delivery would be the norm, but not with UK Camera Store, I was absolutely gobsmacked at the speed with which my parcel was delivered, 10-12am on the Tuesday morning.
After this experience I would highly recommend this company to anyone, including friends and family.

April 10, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Although I could have bought a Panasonic TZ70 cheaper on e-bay, I did not want to deal with Hong Kong based companies. Richard at UK Camera store knows his product and called me to say the soft case I'd asked for is a bit too small for this camera. I was happy to take the hard case. Imagine a HK company doing that??
I ordered at 5pm on Monday, the camera was here at mid-day on Tuesday. Couldn't ask for better service.

April 6, 2016
Unprompted review
Rated 5 out of 5 stars

Buy your camera gear here!

I ordered a massive order through Uk Camera Store and felt at ease from initial enquiry to delivery. Richard was very knowledgeable and helpful and also will do his best to give you a great deal.

Definitely buy your wares here!

March 9, 2016
Unprompted review
Rated 5 out of 5 stars

what is advertised is what you get !!!

First time I have used Uk camera Store, I found them by pure chance, after falling foul of one of the other Companies out there, who are worse than rubbish, thank goodness, my faith has been fully restored in internet buying, Ukcamerastore had the Nikon lense I wanted, the price was very fair, extras were included,plus a guarrantee, & the ultimate bonus was the next day delivery, thank you all at the family business, what a team,
Vic.

February 16, 2016
Unprompted review
Rated 5 out of 5 stars

A pleasure to buy from

After an absolutely diabolical experience trying to buy an Olympus TG-4 from simplyelectronics.net before going traveling, I bought the camera from UKcamerastore instead. It was slightly more expensive than simplyelectronics, but I didn't mind about that so long as I actually got the camera! I used the online chat facility on the Ukcamerastore website to check that they definitely had stock and to ask a few additional questions and Richard was really helpful and very confidence inspiring. I placed my order and as promised, the next day my camera arrived. I would definitely buy from Ukcamerastore again.

February 12, 2016
Unprompted review
Rated 5 out of 5 stars

A great shopping experience.

I purchased a Panasonic TZ60 together with a Panasonic case / battery and a 32gb memory card.
The advice UKcamerastore provided regarding the optical viewfinder together with the delivery service was excellent.
It's a great compact camera with lots of features and zoom facility, great price and cash back.

January 30, 2016
Unprompted review
Rated 5 out of 5 stars

Good personal service

I bought a camera and accessories from UK Camerastore. The website was clear and ordering was straightforward. Prices were very competitive. The delivery information was good and delivery was fast and on time. The camera was well packed. I emailed the company with a question and got a clear and quick answer. So all in all a very good and satisfactory service.

January 27, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Ordered some headphones for my son before Christmas. I found UK Camera Store as their price was so much better than anyone else. I phoned to ask a few questions to check a few things and had a very helpful chat with them. My son then changed his mind about what he wanted but it had gone past the returns deadline. UK Camera Store were brilliant and very understanding and accepted the return. They had no obligation to do this. Thank you.

January 14, 2016
Unprompted review
Rated 5 out of 5 stars

Fast Service

Just bought a NIKON AF-S NIKKOR 55-200 mm f/4-5.6 SWM ED VR II from them online. It was nearly the best price online for UK sold lenses (to avoid grey market imports and associated guarantee issues). They had a deal to throw in for free a couple of filters. That made them cheapest overall. Delivered next day at standard price and answered an email I sent overnight. Great service.

November 12, 2015
Unprompted review
Rated 5 out of 5 stars

Safe Purchase

I checked around for the cheapest price on the Panasonic dmc lx100 that didn't include imports and then contacted the uk camera store and happily found that they had a shop where I could collect. The camera was sealed and included a free filter and screen guard and im very impressed with the advice and service that I received. In short would definitely recommend.

November 12, 2015
Unprompted review
Rated 1 out of 5 stars

Rotten customer service

Panasonic Lumix Camera Be aware that the warranty does not cover the cost of returning the faulty camera for repairs to the repair agent DKAUDIO when the program button sheds its label . This applies during the 12 Month Warranty period . NOT VERY GOOD!

November 6, 2015
Unprompted review

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