Ukcamerastore Reviews 

120
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We ordered and paid for a Panasonic camera but the following day Richard called to tell us that we paid just one hour after another customer. He offered two choices for us either to get full refund or... See more

Rated 5 out of 5 stars

I was really pleased to receive solar glasses on next day delivery in time for the eclipse. Great service. Placed the order monday late evening, arrived noon Wednesday. Thank you!

Rated 5 out of 5 stars

Good service, great prices and considerate follow up. Recently bought a Sony DSC HX90V plus the good value Saver Kit, which included a decent case. Richard bothered to phone to let me know that they h... See more

Rated 5 out of 5 stars

When you read next day delivery it normally doesn't apply for where I live (Isle of Scalpay, Outer hebrides) Richard however somehow managed it. Well done. I received a pristine lens in super quick... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(120)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well Chuffed

Canon Powershot SX50 HS, asked a couple of mates that are into photography, and a Bridge Camera was recommended. Having looked at the usual retail stores the price on bundles didn't vary too much. Google searched and UKcamerastore offered the best deal. The price for the bundle I got was less than the main retail outlets, so ordered and paid for the Camera online.
Confirmation of order quickly e-mailed to me.
Camera delivered next day, bearing in mind it was 17.00 hrs when I ordered it.
2 year guarantee.
Top Banana !
Certainly recommend if I was asked the question.

November 14, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Item arrived next day as promised, and was well packed and a great product. Happy to give a review since small companies like this struggle against the bigger alternatives and deserve praise where due. I will certainly use again, and recommend to others.

October 1, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent price and quick delivery

I bought a Samsung WB350f from Ukcamerastore their price and next day delivery was better than anything else i could find on the internet or any of the big stores and for added security you can use paypal. Even the free gifts were a bonus and its good to see a UK based family company coming out on top. Keep up the excellent work

September 30, 2014
Unprompted review
Rated 5 out of 5 stars

"First class service!"

Following research I conducted online to purchase a new Canon digital camera, I came across UK Camera Store who offered the product as a 'bundle' to include a leather camera case at a very competitive price to other larger retailers. In addition, the company offer a 2 year warranty, which was a major attraction, as well as providing a free gift of a mini tripod and screen protector. I placed my order online on Sunday afternoon and received confirmation of this the same day. A very welcome touch by UK Camera Store was notification of delivery sent via text message the following day and additional confirmation of the 1 hour delivery time slot provided by the courier company, also sent by text, meaning I didn't have to wait in all day for the courier to arrive. I have just taken delivery of my new camera, case and free gifts and am absolutely delighted with them and also the first class service I have received from UK Camera Store Ltd. The camera was received within 48 hours of ordering and was well packaged, the price was also extremely competitive. This is the first time I have placed an order with UK Camera Store, I have been most impressed and will use the company again, as well as recommending them to friends and family.

September 16, 2014
Unprompted review
Rated 5 out of 5 stars

Exemplary level of service

After spending several weeks scouring the Internet and high street chain stores I decided to order my Nikon lens from UK Camera Store.
With a little trepidation I placed my order, wondering if I had chosen the right company.

Rest assured my fears were totally unfounded, my lens arrived within two days of placing the order and was in perfect condition and very well packed.

The level of service was exemplary and at a very reasonable price. I will have no hesitation in doing business with them in the future. Highly recommended.

Steve J

September 3, 2014
Unprompted review
Rated 5 out of 5 stars

SNAPPY SERVICE!

I ordered a camera from my local store for my husbands birthday in four days time and was assured it would arrive in time. After waiting 8 days and missing his birthday I decided to go online. Richard at the UKcamerastore was most helpful with his advice and confirmed delivery would be next day as advertised. I ordered at 5.00 pm and camera arrived in deepest Norfolk at 9.15 am the following morning. Even John Lewis couldn't beat that! Excellent customer service. My husband runs his own company and prides himself on good customer service and even he said 'wow' to the service. Well done. It just shows it can be done if you care about customer satisfaction. Pamela N.

July 30, 2014
Unprompted review
Rated 5 out of 5 stars

A brilliant service!

What great service, I ordered a canon sx700 on monday at 17.55 and it arrived at 15.15 tuesday afternoon after i was given a delivery slot of between 15.15 and 16.15! Item boxed carefully and with the other items i had ordered. Was updated from the carrier dpd by text as to the progress of my parcel.Uk camerastore very helpful on the phone when ordering, would definetly recommend.

July 16, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant camera company - second to none.

The assistance I have had from this company (on several occasions) has been spot on. I cannot tell you how helpful they are and this is the old-fashioned respect for the consumer's requirements that is lacking in so many other places.

July 15, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent professional service. Speedy Delivery, and good price too.

I phoned rather than order online, as I had a compatibility query on an item. UKcamerastore could not have been more helpful in advising the best product for the best price. The items arrived with DPD the following day (the most efficient courier Company I have experienced, with specific hour delivery slots text in advance, and kept to with accuracy).
This is a family Company and it shows. They care about their customers. They offer competitive prices, and excellent, friendly service. Have used them before, and will certainly use them again.

June 21, 2014
Unprompted review
Rated 3 out of 5 stars

A bad mistake but worth another gamble under the right circumstances

Delivery: parcel left with neighbour with DPD. I did not request this
Item: grey import (hence local warranty) and Japanese/Chinese symbols with no warranty card or instruction manual. I was not expecting this. Security seal broken and UK adapter included. Customer service is reliable and friendly and I liked the free accessories. I would buy again, but the price would have to be lower as the product you receive is opened (hence not new). Also the quality of goods imported from outside the EU would also factor into my buying decision. In favour of this company, it is definitely UK-based. It is not a scam and is a genuine business wanting to be competitive by producing products which are lower in price by importing from countries where the product is cheaper.

June 16, 2014
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

From the start they were most helpful when I discussed my camera purchase with them. Having sourced several websites they were the cheapest, order processing was so easy and the delivery was excellent. In addition the company included a 2 year warranty for the camera. I would certainly recommend UKcamerastore.

June 10, 2014
Unprompted review
Rated 5 out of 5 stars

Great service.

I ordered my camera online on Tuesday morning and received it on the following morning.
This is a family run business where your custom is appreciated.
One part of my order wasn't a suitable accessory and they were quick to call and discuss an alternative.
All in all, great service, would definitely use again.

May 21, 2014
Unprompted review
Rated 5 out of 5 stars

FAITH HEALER

I ordered A Canon SX700 HS on Friday. It arrived at 07.50 on Monday by Courier. This was my first purchase from UK Camera Store and I was a little apprehensive when I noted that they declared that they held more than 10 Black in stock while other websites continued to take pre-delivery orders only. I took a leap of faith and placed my order. The free additions in their package arrived by Royal Mail on Tuesday. I will certainly order without hesitation from UK Camera Store again ..

April 2, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service with great price and quick delivery

Ordered an Olympus XZ-2 recently. UK camera store had the best price I could find without going to a Hong Kong retailer. Easy ordering via their website. Used their online chat option to double check they had stock which they did and received it nicely packed and in good time. Would definitely recommend them to others.

March 27, 2014
Unprompted review
Rated 5 out of 5 stars

Best price and Excellent service

I ordered a Panasonic TZ40 on-line at 10pm on Tues 28th Jan. It was by way the best price for this particular camera. The camera arrived at 1130am on Thu 30th Jan. Now, that's what you call service!

Plus, I was kept informed at all times by txt about the delivery - right down to the minute it was signed for.

I will certainly be recommending this family run business to friends/ family should they ask my advice on where to buy a camera.

Well done to all at UK Camera Store

March 27, 2014
Unprompted review
Rated 5 out of 5 stars

Olympus XZ2

Needed a new camera after failure of two whilst on holiday. Only had a few days before another photoshoot and decided upon this model. Contact with ukcamerastore was quite and easy and the camera arrive with free postage the next day. Great service, fast delivery and a great price. Will recommend to all my acquaintances
Thanks for you help and time/

March 27, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look