Really great service, I didnt know what I was doing, although I am a chippie by trade I havent done a lot of roofing, especially flat roof finishings etc, Mike sorted me out with all the right ki... See more
Company replied
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See what reviewers are saying
Found the whole experience dealing with UK Flat Roofing a pleasure. Quick next day delivery unfortunately the box containing my order was damaged on arrival. And after contacting the company via... See more
Company replied
Initially after sales was poor - no returning of emails or phone calls regarding despatch update. 1-2 days quoted - nothing received. Given the current situation I would accept some shortcomings but... See more
Company replied
Warm Deck Insulation Fixing for Plywood Deck – 90mm Insulation (Box 100) - plastic fixings arrived with no screws. they turned up 2 days later after we bought replacement ones and had already fixed t... See more
Company replied
Company details
Written by the company
UKFR Roofing & Insulation has developed we have expanded our range of construction materials and we now also specialise in Insulation, Green Roofs and more. We have also continued to grow our range of EPDM Rubber as well as GRP & Liquid Roofing. We are the leading supplier of Flat Roof Systems and accessories. With over 35 years of experience.
Contact info
International House,, M2 3HZ, Manchester, United Kingdom
- 08000548324
- sales@ukflatroofing.com
- www.ukflatroofing.com
4.5
Excellent
222 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
August 21, 2020
Unprompted review
Fast and efficient customer service
I ordered some flat roofing products off Mike. Living in the North of Ireland, I had problems with many retailers unwilling to send products. Mike was very efficient - received quote within 5 minutes of my email request. Products were shipped promptly and received a few days later. Many thanks Mike!
August 17, 2020
Unprompted review
Fantastic service even though it was a…
Fantastic service even though it was a small order for them thank you
August 16, 2020
Unprompted review
The company services was great and…
The company services was great and after care good but delivery service was inadequate to say the least
August 12, 2020
Unprompted review
Well packed and good delivery time
Well packed and good delivery time. Easy to use website. Will use again
August 8, 2020
Unprompted review
Great price and quick to deliver
August 5, 2020
Unprompted review
Top quality flat roofing material
Top quality flat roofing material, glue, trim+nails. Excellent packaging - arrived all safe and sound. I now have a shed that won't leak with a 50 year guarantee that will out live me. Top marks.
July 22, 2020
Unprompted review
Excellent customer service and good…
Excellent customer service and good competitive prices
July 21, 2020
Unprompted review
No problems asked advice about product…
No problems asked advice about product I was buying sorted quickly
July 20, 2020
Unprompted review
Good prices and excellent delivery will…
Good prices and excellent delivery will use again
July 19, 2020
Unprompted review
Good product, pricey delivery
I purchased insulation fixings for a flat roof I am replacing. The products arrived well packaged and early on the expected day - and they are exactly what I needed for the job. However I was slightly taken aback by the delivery charge of 16.00 + VAT (19.20 total) for standard delivery - almost a third of the total cost.
July 15, 2020
Unprompted review
Excellent service
July 11, 2020
Unprompted review
Helpful advise competitive prices…
Helpful advise competitive prices overall a very positive experience. Thank you. RS
July 10, 2020
Unprompted review
Small online glitch, otherwise fine!
Bit of a glitch when ordering online, but acknowledged by the the company and they fulfilled my small order in good time - package arrived safe and well wrapped.
June 24, 2020
Unprompted review
Prompt delivery and wrapped perfectly
June 19, 2020
Unprompted review
Lovely product delivery an issue
June 13, 2020
Unprompted review
Reply from UK Flat Roofing
Hi Tracey,
Apologies you had issues with the delivery. Unfortunately delivery taking a little longer than usual due to current situation with Covid-19.
Glad you have the products and are happy with them.
Please let me know if we can help in the future.
Very quick despatch and receipt of…excellent service
Very quick despatch and receipt of goods. Also followed up to check I had not over-ordered as they had a similar order that had been incorrect.
June 13, 2020
Unprompted review
Reply from UK Flat Roofing
Hi Simon,
Glad you've got the goods and it all went smoothly with the couriers.
Hope you manage to get the roof patched up.
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