UKK - Home of Brands Reviews 

68
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

My order did not arrive, despite a tracking number being generated. When I contacted them, they said they would investigate the issue, but believed that because a tracking order was in place, that i... See more

Rated 3 out of 5 stars

I liked the swiftness of the dispatch and arrival. I TOTALLY dislike the fact that the wrong item was sent AND it was for a birthday present today, 6th January. Also, their online chat service... See more

Rated 4 out of 5 stars

Very happy with the quality of item purchased and satisfied with the price. Delivery did take a while longer than same items bought from other online suppliers but still within acceptable time fram... See more

Rated 5 out of 5 stars

Am pleased with my purchase. Ordered a denim jacket. Looked like the one on the model and sizing was right. My parcel arrived on time and I’m happy with their communication.

Company details

  1. Clothing Store

Written by the company

Check Out The UK's Latest Mens & Womens Designer Clothing And The Hottest Young Fashion Trends From The Biggest Brands Exclusively Online With Free UK Shipping.


Contact info

3.3

Average

TrustScore 3.5 out of 5

68 reviews

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3.3

All reviews

(68)

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Rated 5 out of 5 stars

UKK Review

I ordered a jacket but it was too small. I returned the jacket and was refunded promptly. I ordered the next size up and it was a good fit. Very straightforward company to deal with.

March 16, 2022
Rated 1 out of 5 stars

Keep your packaging... God forbid.

First time I'd ordered from this site, not an issue at all, product delivered without a problem and no real issues with the garment itself, just decided its not for me and won't wear it. Unfortunately, I'd accidentally binned the packaging which I didn't think would be an issue due to my order being on their system, both hold records of order number etc. Also, the item is unworn and still has all the tags remaining. According to the customer service team, I can no longer return the item because there is a specific barcode on the plastic packaging that is required to be returned. Its the 21st century... Get on board with the way you should be able to return items. You can return to so amng retailers without any need for paperwork, nor are they precious about which plastic bag it gets sent back in.

The only positive of this is that a charity will benefit. I'll not make use of the jacket, so it'll go to a charity shop where they'll benefit from the proceeds of a sale.

March 11, 2022

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