UK Private Investigators Reviews 

177
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Where other agents have failed, Tim's company managed to dig deep and come up with a successful address match within hours. Other agencies have taken months without results. I thoroughly recommend U... See more

Company replied

Rated 1 out of 5 stars

Hi, on Friday 17/07 I contact company, and text with Mr Tim Burchell about find phone nr or address 1 of that 2 brothers, that i have from land registry to buy property. I get respond quickly th... See more

Company replied

Rated 5 out of 5 stars

if you have any inquaries regarding any background check, any suspicious people or other uspects of a personal matters, I higly recomend Tim Burchell. He is one of the best trustworthy and discreet w... See more

Company replied

Rated 5 out of 5 stars

I rarely leave reviews, but this company absolutely deserves one. Their communication was outstanding, and every member of the team was pleasant to deal with. The service was efficient, reliable, and... See more

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4.1

Great

TrustScore 4 out of 5

177 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.1

All reviews

(177)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very timely and compassionate…

A very timely and compassionate service. They do what they say that they will do!

December 13, 2024
Unprompted review
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Reply from UK Private Investigators

Funmi,

Thank you for your review. We strive to provide the very best service possible and it's lovely that you have experienced this. We were glad you gave us the opportunity to assist you.

Rated 5 out of 5 stars

Review for UKPI

Review for UKPI

I have been using UKPI for several years now, and I cannot recommend their services highly enough. Their efficiency and professionalism are second to none.

December 10, 2024
Unprompted review
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Reply from UK Private Investigators

Thank you for your kind review. As always, it's a pleasure to work for you.

Rated 5 out of 5 stars

Very efficient.

Very efficient.
Did the job asked within 24 hours !

December 11, 2024
Unprompted review
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Reply from UK Private Investigators

Ahmed,

Thank you for your review. We always endeavour to keep to our quoted timescales and service levels. It was an absolute pleasure to help you with this case.

Rated 5 out of 5 stars

Am truly ever so thankful for Tim and…

Am truly ever so thankful for Tim and the teams works. Amazing, fast service, very professional and helpful.

December 9, 2024
Unprompted review
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Reply from UK Private Investigators

Bill,

Thank you for your very kind review. As anyone can see, we receive a few malicious and false ones on here.

Rated 1 out of 5 stars

Avoid this company

Avoid this company. They have provided false details of financial assets apparently owned by my father. They have provided his wife's son, (their client) Darren Poole, with ridiculous financial assets apparently in my fathers name, but can not provide any account details on relation to any of the 3 accounts, they claim he owns. Disgusting behaviour, especially given my fathers age and vulnerable status. Scare mongers....
Edit. The company unsuccessfully tried to get my review removed, claiming it to be defamatory. However, following review, it's attempt was thwarted.
The owner has also since threatened me with legal action if I don't remove this review, despite me providing him with the report he has requested.
Edit to the above..As articulated in my email to you, please feel free to seek legal advice, as you well know, the truth can never be legally challenged, so i look forward to seeing what you believe you can take action on. Furthrmore, to anyone looking at using this company, i would advise people to look through the many negative reviews as to how this company reacts when challenged on inaccurate data it supplies. If Tims reaction to negative reviews is the same as his has been to me, i can only imagine there are others who due to the threats Tim makes of taking legal action if they don't remove their reviews, are left feeling scared by his empty threats.
There will be always be unhappy people when the want to be police officer that provided this substandard report without conducting due diligence - providing details of accounts belonging to someone with a different middle name, causing unnecessary pain to an elderly frail couple who up until this juncture had lived a very long happy life together.

November 8, 2024
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Reply from UK Private Investigators

Hayley,

As you are clearly not a client of ours, we can not discuss the results of an investigation with you or anyone but a client or their legal representative.

We would suggest that you take this up with the person who asked us to run the investigation as they may be able to tell you why the investigation was requested (we would not share the facts publicly).

We can only assume that this post is malicious in its nature as you clearly did not like the contents of the report that was submitted, based on the clients concerns. As advised by email, due to the fact that you were not a client of us and have named an individual in your post (defamation), we will be seeking legal advice.

Unfortunately, in our business, there will always be a happy person, the client and an unhappy person, the person who has been caught out.

Rated 5 out of 5 stars

Tim and his team were able to solve my…

Tim and his team were able to solve my PI issue within 24 hours which I think has been the fastest and most efficient service I have ever used ever! And at a very reasonable price :)

December 2, 2024
Unprompted review
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Reply from UK Private Investigators

Siobhan,

Thank you. It was an absolute pleasure.

Rated 5 out of 5 stars

Absolutely excellent service from…

Absolutely excellent service from beginning to end! Tim is very professional and clearly has years of experience that he puts to good use for his clients. Very responsive with an excellent turn around time. I can't fault the service and highly recommend to anyone seeking this kind of service.

December 2, 2024
Unprompted review
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Reply from UK Private Investigators

Always more than happy to help you, Victoria, where we can.

Rated 5 out of 5 stars

I contacted UK Private Investigators and received Rapid and Thorough Assistance…

I contacted UK Private Investigators with a suspected scam issue that was time sensitive. They contacted me immediately and by the following day the issue was resolved & I had a report in hand. I was more than pleased with the service they provided.

November 26, 2024
Unprompted review
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Reply from UK Private Investigators

Thank you for your very kind review. It was a pleasure to assist you with this. It was so great to hear that we were the only agency to actually respond to your enquiry within a decent timeframe. We pride ourselves on great service, and you have shown us exactly why it's so valuable.

Rated 5 out of 5 stars

Lost Relative

They rapidly found me information about a lost relative at a fair price.

November 26, 2024
Unprompted review
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Reply from UK Private Investigators

James,

Thank you for your kind review. Always a pleasure to help.

Rated 5 out of 5 stars

Great assistance

Harry really came through for us. He analysed an audio clip that is being used as evidence in court and provided a comprehensive report which is fantastically detailed.

November 19, 2024
Unprompted review
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Reply from UK Private Investigators

Thank you for your review. It was a pleasure working with you on this project.

Rated 5 out of 5 stars

The investigators were quick and very…

The investigators were quick and very efficient.
The information requested was found in less than a day.

November 5, 2024
Unprompted review
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Reply from UK Private Investigators

Yann,

Thank you. It’s always great to receive a genuine review on here. Sadly, there are some who like to try to ruin the 27 yrs of hard work we have put into our business. Please get in touch if we can be of further assistance.

Rated 5 out of 5 stars

Really good service…

I received a very quick response to a Locate/Trace enquiry. A minor follow-up enquiry was dealt with quickly and efficiently. I am delighted with the service from Tim and his company UK PI and would recommend to all.

October 16, 2024
Unprompted review
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Reply from UK Private Investigators

Alan,

It was a pleasure to help you.

Rated 5 out of 5 stars

Excellent service

We have used UK Private Investigators for a number of years. Totally professional company offering a first class service and their turnaround is swift.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company unless you want to get conned

Tried to trace someone for the purposes of serving court papers however was given 3 incorrect addresses. It seems like they just give old or random addresses to get you off their back - very poor customer service as they just don't care and will say anything to keep your money. Always pay with credit card so you can get your money back when they don’t provide the promised service.

Edit: this is definitely not a fake review, I just choose to remain anonymous which is my right to do so.

June 8, 2024
Unprompted review
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Reply from UK Private Investigators

This is a fake review, and it has been flagged and reported. Quite clearly, a genuine client would have left their name, so the matter could be addressed and resolved. Shame on you!

No response received

The reviewer didn’t respond to your request within the 3-day period.
Tuesday, 24 September at 13:37 | UK Private Investigators
Request sent - QUITE CLEARLY FAKE.

You asked for this reviewer’s full name, email address, phone number, and order details. They have until Friday, 27 September at 14:00 to respond.

Rated 5 out of 5 stars

The team was very good I have used them…

The team was very good I have used them 3 times for 3 Different things. Well done to the team for your help and support will always use them again and I would certainly Recommend them.

September 4, 2024
Unprompted review
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Reply from UK Private Investigators

Mr Jones,

Thank you. It's always a pleasure to assist you.

Rated 5 out of 5 stars

Efficient and Professional

A very efficient and professional service delivered in a cost effective way.
Met all my requirements.

August 22, 2024
Unprompted review
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Reply from UK Private Investigators

Mr Evans,

Thank you. It was a pleasure to assist you on both occasions.

Rated 5 out of 5 stars

Highly Recommended

My experience with UK Private Investigators was overwhelmingly positive. They are reliable, trustworthy, and truly professional in every sense. The peace of mind they provided was invaluable, and I wouldn’t hesitate to recommend them to anyone in need of private investigation services in the UK. Whether you’re dealing with a personal or corporate issue, they are definitely a top choice.

August 16, 2024
Unprompted review
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Reply from UK Private Investigators

Jamil,

Thank you for this very kind review. We always aim to exceed our clients expectations.

Rated 5 out of 5 stars

Professional and speedy service

I asked UK Private Investigators to trace someone's address. They gave me a result within hours of acknowledging my email. Their replies were all very helpful and quick. Highly recommended!

August 5, 2024
Unprompted review
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Reply from UK Private Investigators

Stuart,

Thank you for your review. It was an absolute pleasure to assist you.

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