Happy that my email to get the name changed on the England shirt was actioned asap when received. Quality for child’s England kit amazing. Very happy with purchase. Worth paying almost double from oth... See more
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UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.
Contact info
United Kingdom
- info@uksoccershop.com
- www.uksoccershop.com
No recent history of asking for reviews
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Replied to 0% of negative reviews
Typically replies within 1 week
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Great service great product and…
Great service great product and excellent delivery
Top top top 👏
All positive points: website quality, product quality, timely, professionalism, email inform all steps of delivery, communication after delivery, etc.
You helped my son achieve his dream, so you have my trust.
No communication, 1 email per day then nothing.
A friend ordered a personalised football shirt for me with my name on the back. When it arrived, it was damaged. I contacted customer service straight away and, at best, only received one reply per day. After I sent clear photos showing the damage they requested, they stopped responding completely.
Very disappointing customer service. They’re happy to take your money, but when there’s a problem, you’re left waiting with no communication or resolution. Based on my experience, I’d avoid this company if you expect decent after-sales support.
As the company has stopped responding after I provided the requested evidence, I now have no option but to raise a dispute with my card provider. It’s disappointing that it’s come to this over what should have been a simple issue that could have been resolved with good customer service.
First class communication and product
Communication was both consistent and relevant. The shirt was exactly as described and the generous size options were exactly as advertised.
Great value and quick delivery
Great value Barcelona shirt which was delivered promptly, would buy again.
DO NOT BUY FROM THIS WEBSITE,IGNORE THE…
DO NOT BUY FROM THIS WEBSITE,IGNORE THE GOOD REVIEWS,TERRIBLE SERVICE,PHONE NOT CONNECTED,PAYED NEXT DAY DELIVERY ON A SHIRT IM STILL WAITING FOR..CON ARTISTS!!
Don’t Expect a Complete Order or a Quick Resolution
Failed to deliver the full order. Emailed customer support and I was told they had no confirmed date for when the missing item would be available.
At no point did they offer a proper resolution or take responsibility for failing to supply a complete order. As the customer, I was left waiting with no timescale and no certainty that I would ever receive what I had paid for. Over a month on. Still nothing.
I would not recommend ordering from them based on how this issue has been handled.
SCAM
If there were less than 1 star that is what I would be giving them. I have not received my order, and despite multiple emails, I am still waiting back for a reply back from UKsoccershop. I am still waiting for a refund! DO NOT BUY FROM THEM! THIS IS A SCAM!
You gave me my special day.
I had given myself too short of a delivery window due to my payday and the very important and only day I was allowed to wear this shirt at work other than my usual work uniform... IT ARRIVED THE NIGHT BEFORE! ... I got to wear it at work, it was nice and breathable during the heatwave, it was a concept shirt and I got many compliments from my coworkers. Thank you for the good day, I think it even helped my confidence some.
Lettering peeled immediately; no refund, no response from vendor
I ordered a jersey for my son and also some shorts, I was immediately skeptical of the quality compared to the price I paid (the kids jersey was nearly 100$ and it was cheap feeling/looking), I washed and dried according to directions and the lettering was peeling immediately. I contacted them and they initially emailed back to ask me to send them pictures, but once I did, they've ghosted me and I never received a refund or any response to try to make it right.
ZERO STARS
ZERO STARS. ORDERED. PAID. 3-5 day delivery. I DO NOT HAVE MY SHIRT. CAN’T GET HOLD OF THEM.
IF YOU WANT TI GIVE £60 AWAY. GIVE THESE CHARLATANS YOUR MONEY
Excellent service
Excellent service, quick delivery. Delighted with quality of shirt
I ordered Egypt national football team…
I ordered Egypt national football team jersey & it was amazing. We had it on during the world cup games & i will order again for my nephew🥰
The Quality of the shirt is incredible
The Quality of the shirt is incredible, you never know how good it will be until it comes and i can assure you the material is unbelievable!
DONT BUY FROM THIS WEBSITE
DONT BUY FROM THIS WEBSITE. NO REPLY, NO ANSWER, NO FEEDBACK, NO EMAIL ANSWER. NOW STILL WAITING MY JERSY WICH I BOUGHT AT WORLD CUP START. ORDER NOT DELIVIRED DESPITE THEY PROMISED IT WILL TAKE 5-10 DAYS.
DON WASTE YOUR TIME ORDERING FROM THIS WEBSITE.
One stop shop!
Quick, easy and so much choice. They had what I was looking for when everyone else had sold out - thank you!
Bargain Shirt Easy to order great price and rapid…
Easy to order great price and rapid delivery
Dreadful service
Dreadful service. If you want stuff delivered late with appaling customer service then this is your best bet. Phone service is disconnected, generic email replies and overall lousy. Rubbish.
Excellent website to navigate and quick…
Excellent website to navigate and quick postage
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