Happy that my email to get the name changed on the England shirt was actioned asap when received. Quality for child’s England kit amazing. Very happy with purchase. Worth paying almost double from oth... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.
Contact info
United Kingdom
- info@uksoccershop.com
- www.uksoccershop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 0% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TERRIBLE SERVICE
Purchased a football shirt with name and number on the back. Was told shipping would be 5-8 buisness days, when I emailed asking where my order was I was told it wasnt even sent yet even though it had said "in transit" for a week. It ended being over ten business days and arrived with no printing on the back. Terrible service will not use again!
The best website ever for personalised…
The best website ever for personalised football tops and so much more I always order from here and wouldn’t recommend anywhere else!
Very poor quality
I have got the Airo Portugal jersey with Diogo Jota name on the back. The letters started to come off before first wash. I paid around €75 with delivery. It's a proper scam. I'll definitely stay away and never shop again here.
Cute Child England Kit
Happy that my email to get the name changed on the England shirt was actioned asap when received. Quality for child’s England kit amazing. Very happy with purchase. Worth paying almost double from other sites as the smaller sizes were not available. So cute, looking forward to seeing grandson in it.
AVOID!!
Do not waste your time with this lot. Bought a top and paid for delivery, a week later, still nothing so I emailed to ask where it was and they didnt even know when it would be shipped. I requested my money back and they said id have within 3-5 day. Here we are 3 weeks later and still no refund. Absolute scam! AVOID!
Great quality ⭐️⭐️⭐️⭐️⭐️
I ordered an Iraqi kit with personalisation on the back. I’m really happy with the quality and fit
This is a scam
This is a scam. Do not buy. No shirt was delivered and repeated emails trying to get more information from me. Reporting to the police.
Great website
Great website. Easy to order. Fast delivery and fare price.
Total Scam
Total Scam, no way of communicating with the company. Please do not use this company. My kids still hasn't received 3 kits i ordered. Italy, real Madrid and Man city. So sad to see your kids upset when a present doesn't turn up for their bday.
I have made a dispute with Halifax and they have credited my account temporarily whilst they deal with the enquiry
Please dont order and keep your money
The order came on time and the quality…
The order came on time and the quality of the football shirts I purchased was great.
Buying online requires trust...
Buying something online requires trust as we all have plenty of options from which to buy our goods.
I only ordered something from UKSoccershop as stated delivery time was 2-5 days and I needed the item in that time frame. Other vendors had 2+ week delivery times. Sadly my item arrived after exactly 2 weeks. I am therefore returning it as I no longer need it. I feel let down and misled by UKSoccershop. I could have bought the item at a physical shop or chosen another online vendor (at a higher price) had I known delivery time was going to be 2 weeks.
Buyers: beware, don't believe delivery times on this website.
UKSoccershop: please be honest with your customers and if/when you miss a delivery window, do your best to compensate the buyer, not as you have done with me by telling me I was wrong.
Avoid at all costs.
Avoid at all costs.
Total scammers.
They advertise as "next day delivery".
Mine took 9 days to arrive - missing the birthday that it was intended for.
There was NO communication from them, even after numerous emails to them.
I asked for a refund. No response from them
I wish I'd read the Reddit reviews about them being scammers and having no stock and just buying from elsewhere, whenever they get an order.
Absolutely terrible company.
I am contacting trading standards about them - AVOID AVOID AVOID
I placed an order on June 17th and paid…
I placed an order on June 17th and paid the $48 for 1-2 day delivery. I order a women's medium and then 10 minutes later sent an inquiry email to change to a large. Just got it today(June 24)...7 days later but I get it coming from the UK to US. I ordered a Portugal #3 Pepe Jersey looks great on the back but them a small #3 on the front which looks horrible and it doesnt show that in the picture. No way it will fit my daughter and I am NOT happy after spending $250...sent them another inquiry email but I am sure I wont hear back.
Would recommend
Super-quick delivery, quick turnaround and always kept informed about my order.
Be careful. Scam.
Be careful.
I’m surprised they have any positive reviews. I ordered a shirt, claims most are available for next day delivery and that ALL orders are tracked.
Paid the premium for next day delivery…
A week later, it’s supposedly still “in transit” but no tracking number or details. No update on the progress, no reply from their “customer services”
I will be raising this as a fraudulent company and also will be getting a refund via my card issuer.
I would strongly advise others who have had the same experience to also report them.
Additionally, to 100% certify it is a scam, they now have a disclaimer saying due to demand they are no longer operating a phone contact option. So you can only contact them via email, which they don’t respond to.
AVOID!
The review summary are too misleading…
The review summary are too misleading because giving wrong information!
Before a month I bought shirt for my son but until now I don't have it and you cannot contact any of them!
Avoid uksoccershop by any mean will be my advice!
Double the price for kits - not in stock, crap communication
Double the price for kits, ordered for next day delivery. Didn't arrive and when queried, was told they were awaiting supply. Total ewaste of time, why was is sold as in stock and fast order when it clearly wasn't available?
They did refund so there's that, but over sold and under delivered.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








