Happy that my email to get the name changed on the England shirt was actioned asap when received. Quality for child’s England kit amazing. Very happy with purchase. Worth paying almost double from oth... See more
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Company details
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UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.
Contact info
United Kingdom
- info@uksoccershop.com
- www.uksoccershop.com
No recent history of asking for reviews
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Replied to 0% of negative reviews
Typically replies within 1 week
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The review summary are too misleading…
The review summary are too misleading because giving wrong information!
Before a month I bought shirt for my son but until now I don't have it and you cannot contact any of them!
Avoid uksoccershop by any mean will be my advice!
Double the price for kits - not in stock, crap communication
Double the price for kits, ordered for next day delivery. Didn't arrive and when queried, was told they were awaiting supply. Total ewaste of time, why was is sold as in stock and fast order when it clearly wasn't available?
They did refund so there's that, but over sold and under delivered.
The way the team keeps me updated on…
The way the team keeps me updated on the item progress.
No delivery, no refund, scam?
Ordered in May, still no delivery or refund. Painful process and no communication but they keep my money regardless. Feels like a complete scammer shop so far. Beware
No shirt
No shirt, no conmunication possible and no refund. Four weeks and 12 emailS later still nothing. SCAM.
TOFFS produce very good retro shirts
TOFFS produce very good retro shirts. Would definitely recommend
Very satisfied
Great quality product with good communication right up to delivery.
The ordering process was simple and the…
The ordering process was simple and the product received was first class both in quality and my personalisation
Unfulfilled Order and No Customer Service
I placed an order on Monday 8 June online. I then sent an email on 9 June to cancel the order because i had found a different supplier. I had to email because there is no supported phone service.
The money was charged to my account immediately.
I received no response to my email seeking to cancel the order and then sent a further four email all without receiving a response.
The goods that I cancelled were supposed to be with me in 10 business days at the longest. It is now day 11 and I have not been refunded the money from my account, i have not received any response to my emails and I have not received the goods (which I now dont want).
This website is a total scam
This website is a total scam. You are 100% unable to cancel an order, make contact with anyone, use their customer service functionality etc..
AVOID AT ALL COSTS
I paid for express delivery a week ago, now it's too late for this gift, so I need to cancel my order and I've tried emailing them more than 10 times for a response. NOTHING.
The only option left will be raising with bank. So tiring.
I'm absolutely delighted with my personalised football top
I'm absolutely delighted with my Scotland retro football top, including the personalised print on the back.
I placed my order on Sunday 14 June and it arrived on Tuesday 16 June, which was much quicker than I expected. Throughout the process, I received regular updates letting me know exactly what stage my order was at, which I really appreciated and gave me confidence that everything was on track.
The quality of the top is fantastic, and I'm really pleased with how the personalised print turned out.
Thank you, UK Soccer Shop. I'll definitely be ordering from you again!
Came within a week
Came within a week, during world cup, with personalisation. Excellent job. Great to get official stuff too
Father’s Day ruined
Paid extra to ensure shirt arrived in time for Father’s Day - Lo and behold, it didn’t
Customer service number doesn’t work either
Avoid
Two delighted little boys
I ordered these for my fruends sons. They sent them out immediately and were in their hands two days later. Excellent service I woukd use agai
NEVER USE THIS RETAILER
NEVER USE THIS RETAILER.
I have sent 3 emails and No Response as I wanted to change my order, called a phone number that doesn’t work and is Out of service.
Paid for Express delivery and it’s 5 days late, yet to arrive so defeats the purpose of me wanting a express delivery.
Ordered 3 Scotland football shirts for…
Ordered 3 Scotland football shirts for shipping to US on 7th June and paid $50 extra for fast delivery - it is now 20th June and nothing has arrived and no correspondence to explain why. If they email me back at least I will remove this comment. Order no 1997060
Shirt is great
Shirt is great, I like the design. The one problem is that the Switzerland logo isn't the proper SFV/ASF one and should appear somewhere within the white cross design. Apart from that, I love it, I found the sizing options a bit confusing though.
The delivery took far too long, not blaming you, I think that would be down to our sub standard postal service provided by Royal Fail
Quick shipping
Seem like I have been ripped off by the…
Seem like I have been ripped off by the next day delivery option as others before me paid for DHL got an email royal snail mail had it duff tracking order as well to track it. Paid through PayPal so will be starting a claim over this repetitive issue no doubt I will not be the last BEWARE.
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