I checked that they deliver here and they do. Paid top-whack for that but the order was processed. Then I got an email saying they'd cancelled the order as they don't deliver here. I emailed back... See more
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Was looking to buy a globe water feature from this company, but the size we wanted wasn’t in stock. However they were very helpful in advising the solar pump conversion for the unit we purchased els... See more
Company replied
Great choice of water features and prices are cheaper than anywhere else. I ordered a Rio Grande River Falls Giant Water Feature with Lights first and was so impressed I then ordered Woodland Multi f... See more
Company replied
I ordered some replacement lights for my newly refurbished water fountain. I received these items less than 24 hours after ordering them and fitted them straightaway. They were very easy to fit and lo... See more
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Company details
About UK Water Features
Written by the company
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The online world of water features!
UK Water Features is home to over 2,000 different designs for you to peruse at your leisure. Many fountains are available with fast and hassle-free next day delivery.
We also offer garden ponds, fountain pumps and accessories to help you with the maintenance of your feature and give you peace of mind. Nestled in the beautiful Yorkshire scenery since 2007. Shipping services available across the whole of the UK.
Contact info
Unit 9, Strafford Industrial Park, Gilroyd Lane, Dodworth, S75 3EJ, Barnsley, United Kingdom
- 01226388889
- info@ukwaterfeatures.com
- www.ukwaterfeatures.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from UK Water Features
Thanks Michael, we really appreciate your 5* review. If we can be of further assistance please don't hesitate to get in touch.
Many thanks
Joanne
UK Waterfeatures
The pond liner was dispatched very…
The pond liner was dispatched very quickly
June 17, 2023
Unprompted review
Reply from UK Water Features
Thanks for your review, we're delighted to hear this. We hope you are enjoying your new pond.
Best wishes
Joanne
UK Waterfeatures
Great service.
June 12, 2023
Unprompted review
Reply from UK Water Features
That's good to hear Stephen. Thanks for your order and your feedback.
Kind regards
Joanne
UK Waterfeatures
Excellent firm
July 1, 2023
Unprompted review
Reply from UK Water Features
Thank you Lesley, we appreciate this. We hope to hear from you again.
Best wishes
Joanne
UK Waterfeatures
Excellent service, great product
It was easy to order and the water feature took only 3 days to arrive at my home. Super efficient service and great price too!
The product was very well wrapped and all parts well protected.
I am very impressed. Well done
June 6, 2023
Unprompted review
Reply from UK Water Features
Thanks Lyn, this is really good to hear. We appreciate your order and your feedback. We hope you will enjoy your new water feature.
Kind regards
Joanne
UK Waterfeatures
Quick delivery & product as described
July 1, 2023
Unprompted review
Reply from UK Water Features
Hi, thanks for your review, we really appreciate your feedback. We hope you are happy with your purchase.
Best wishes
Joanne
UK Waterfeatures
Preformed Pond
I bought a pre-formed pond to make wildlife pond. Item arrived quickly and was as described. I'm really pleased with it and would 100% use this company again.
May 18, 2023
Unprompted review
Reply from UK Water Features
Hi Anne, this is really lovely to hear. Thank you for your order and for your feedback. We hope to hear from you again.
Many thanks
Joanne
UK Waterfeatures
Brilliant thank you
June 22, 2023
Unprompted review
Reply from UK Water Features
Thanks for your 5* review and for your order Timothy, we really appreciate this.
Best wishes
Joanne
UK Waterfeatures
The water pump transformer was ideal as…
The water pump transformer was ideal as a replacement. Was a bit concerned as it took ages to arrive. Contacted customer service via on line chat which was annoying as I prefer to talk to a person.
Would of liked to have an email to say it was going to be delivered late, that would of been helpful. Plus it would of been ideal to let the customer know.
July 1, 2023
Unprompted review
Reply from UK Water Features
Hi Ian, thanks for your 5* review, we're pleased to hear you are happy with your purchase. Please be assured we will take your feedback on board to try and improve our services for the future.
Best wishes
Joanne
UK Waterfeatures
Wiring loom was as described
Wiring loom was as described. Delivery was good. Will be purchasing again.
May 30, 2023
Unprompted review
Reply from UK Water Features
Thanks for your review David, we look forward to hearing from you again.
Best wishes
Joanne
UK Christmas World
Good selection of water feature…
Good selection of water feature products and spares. I bought a spare led light for a water feature which was delivered even faster than I expected. It works perfectly and was a good price. Have bought from them before and will do so again.
June 22, 2023
Unprompted review
Reply from UK Water Features
Thanks for your review and for your repeat business Stephen, we really appreciate this. We look forward to hearing from you again.
Best wishes
Joanne
UK Waterfeatures
Just the job
Easy to navigate the website to find exactly what I needed. Price was reasonable and delivery speedy.
June 21, 2023
Unprompted review
Reply from UK Water Features
That's great news Phoenix, thanks for your review, we really appreciate it.
Many thanks
Joanne
UK Waterfeatures
The advice I was given was superb
The advice I was given was superb. I ordered the relevant parts as advised and was highly delighted to find they solved my issue. The delivery was really fast and overall the service I received was excellent.
June 10, 2023
Unprompted review
Reply from UK Water Features
Hi Ivy, we're delighted we could resolve this issue for you and that you are happy with your purchase. If we can be of further assistance please don't hesitate to get back in touch.
Kind regards
Joanne
UK Waterfeatures
Good Experience
My order was out of stock but upgraded me to the next model up f.o.c.
Good communication, quick delivery, not more you could ask for.
June 26, 2023
Unprompted review
Reply from UK Water Features
Hi Neil, thanks for your understanding regarding the stock issue, we're pleased we could resolve this to your satisfaction. We hope you will be happy with your purchase.
Best wishes
Joanne
UK Waterfeatures
Reply from UK Water Features
Thanks for your 5* review Brian, we're pleased to hear you are happy with the service you received.
Best wishes
Joanne
UK Waterfeatures
Great service from UK Water Features
Great service from UK Water Features. Item arrived quickly as described and at a very competitive price. Would highly recommend.
June 6, 2023
Unprompted review
Reply from UK Water Features
Thank you for your review and recommendation Peter, this really means a lot to us. We're delighted to hear you have been happy with the service you received.
Kind regards
Joanne
UK Waterfeatures
Reply from UK Water Features
That's great to hear Dave, thanks for your review, it's much appreciated.
Many thanks
Joanne
UK Waterfeatures
Replacement Pump
From first enquiry to our water feature working again, we received excellent service. Email advice was spot on, ordering was easy and delivery quick. Our new pump is better than the original. Thank you!
May 11, 2023
Unprompted review
Reply from UK Water Features
Hi Gerard, we're delighted we could help resolve your query and that you are happy with your new pump. We hope to hear from you again.
Best wishes
Joanne
UK Waterfeatures
Great product, service and price
Great product, fast delivery with reasonable costs for item and delivery. Great web site that advised all my needs. Thank you
June 1, 2023
Unprompted review
Reply from UK Water Features
Thank you for order Rob, we're pleased to hear that you have enjoyed shopping with us and hope to hear from you again.
Best wishes
Joanne
UK Waterfeatures
Good service
Good service , good quality pump . Fast delivery. Good all round
June 16, 2023
Unprompted review
Reply from UK Water Features
That's lovely to hear Jane, thanks for your feedback, we really appreciate your review.
Many thanks
Joanne
Direct Global Trading
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