I'm absolutely blown away by this company. I only recently started using them but I've now bought several products and they've always been fantastic with good quality products at good prices. There de... See more
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Fast delivery and good communication. But we expect that these days anyway. So, what stands out? The shopping experience is excellent. Sorting by weight, price etc is easy. The recommendations fro... See more
Probably my favourite online outdoor gear shop. Simple, non-fussy web site (a bit Web 1.0 but none the worse for that) Gear is default sorted by weight which makes a nice change (rather than p... See more
Super happy with my purchase and customer support. I was able to exchange for a different size without any issue. Customer service was quick and friendly. Delivery was fast too. They’re official... See more
Company details
Information provided by various external sources
Ultralight Outdoor Gear is a venture concerned with the supply of outdoor clothing and equipment for backpacking, trekking, adventure racing and adventure travel. As our name suggests we are only interested in supplying lightweight, functional, best quality gear that supports the concept of backpacking, trekking and travelling unhindered by traditional heavy loads and masses of equipment.
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The product was better than expected.
The product was better than expected. It was more robust and easy to handle even though it is small. The proof will be when i have used several times.
I also found it easy to fill with gas lighter fuel. Many thanks for a worthwhile product
Excellent experience
Website is easy to navigate, purchases packaged and sent very quickly. Knowledgeable staff. Great experience and would certainly recommend for all your backpacking lightweight gear.
Great range, quick posting
Great prices and quick postage
All worked out smoothly.
Cheap in comparison to local options
Cheap in comparison to local options, quick postage, as described thx!
Avoid this company at all costs
Avoid this company at all costs. Sold me an MSR Elixir 2 tent that leaked from the top and bottom. I tried to return it for a refund (within 30 days) and they instead sent it back to manufacturer for "testing" and found "no faults" and tried to blame my competency for erecting tents. Bear in mind, I never claimed it had a defect, I said I wanted to return it because its not fit for puroose..... I slept in this tent, as I have with many others, and I can tell you it is NOT waterproof. I've had to contact trading standards and initiate a chargeback through my bank to claim my money back because Ultralight Outdoor Gear are refusing to refund for my completely useless leaking tent I am stuck with. Absolultely abismal customer service from Jamie Mantle who is rude and brash.
Honest Reviews
Honest company product reviews made selecting items easier. Good value and speedy free delivery.
What's not to love?
Great product choice
Great product choice, great service and arrived in the mail to NZ in good time
The first place I check for new gear
Have been buying from UOG for years and never have reason to go anywhere else. Tons of choices, lots of good info (being able to sort by weight!), cheap shipping, and fab customer service.
Always reliable ⭐️⭐️⭐️⭐️⭐️
I received damaged rucksack from this…
I received damaged rucksack from this company and they charged me for shipping and return.

Reply from Ultralight Outdoor Gear
I spent about £1k with this company on…
I spent about £1k with this company on a tent, sleeping bag and a £90 air mat. After one very careful and light use, the air mat was punctured. Ultralight Outdoor Gear simply refused to repair or replace it saying 'it's not guaranteed'. I highly recommend avoiding this premium-priced but sub-par customer service company.
Excellent website with HUGE range of gear
This is my main go-to site for camping gear. They have an exceptionally large range of items, and I hardly ever find things that are out of stock. Shipping is always very quick and their prices are generally competitive. They give a LOT of information about each item, which is really useful. Customer service is also excellent; I recently placed an order for a new tent that I needed the next day, and only realised after placing the order that I'd missed the cutoff time for next day shipping. I called them up and spoke with Lois who was really helpful, calling their warehouse to get the order in with that day's shipping. Very happy with that! I've bought a lot of high end stuff from them like Hilleberg gear (they have a huge range of Hilleberg tents and spares) and Helinox chairs, and will continue to use them as my primary site for camping equipment.
Orders from UK to EU
I had bought things from this store several times before and was very satisfied with the result. At check-out, the UK VAT was reduced and then the local VAT and posts administration costs (21%+1.20 euros in my country) which I had also expected and like I paid for the previous orders. Unfortunately, the last order - the backpack was delivered via French Chronopost, which imposed all sorts of other fees and administration costs, which I was not informed about when purchased the product. As a result, the final purchase price of the product increased to an amount that significantly exceeded the alternatives in other online stores. In addition, in case of non-payment, I was threatened that the product would be returned to the seller and I would have to pay all (who knows how many) costs for the return. If you order a product and in the end, you don't know how much it will cost you, then the seller is unreliable.
Excellent company providing an excellent service
They write their own reviews/descriptions of products. Their "top picks" are always well-informed choices that truly represent the quality of a product. One of very few companies I will still buy from even if a product is available cheaper elsewhere.
Brilliant Company
I've purchased many items from Ultralight Outdoor Gear over many, many years.
Very efficient ordering and dispatch. And helpful customer support.
All round brilliant company
Absolutely first class service sourcing…
Absolutely first class service sourcing replacement straps for my granite gear backpack from the USA, saving me time, effort and money...recommended.
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