I'm absolutely blown away by this company. I only recently started using them but I've now bought several products and they've always been fantastic with good quality products at good prices. There de... See more
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Fast delivery and good communication. But we expect that these days anyway. So, what stands out? The shopping experience is excellent. Sorting by weight, price etc is easy. The recommendations fro... See more
Probably my favourite online outdoor gear shop. Simple, non-fussy web site (a bit Web 1.0 but none the worse for that) Gear is default sorted by weight which makes a nice change (rather than p... See more
Truly outstanding customer service. They are extremely quick to deal with any questions or issues. You can occasionally find things for slightly cheaper elsewhere, but I would say it is worth buying f... See more
Company details
Information provided by various external sources
Ultralight Outdoor Gear is a venture concerned with the supply of outdoor clothing and equipment for backpacking, trekking, adventure racing and adventure travel. As our name suggests we are only interested in supplying lightweight, functional, best quality gear that supports the concept of backpacking, trekking and travelling unhindered by traditional heavy loads and masses of equipment.
Contact info
4.6
Excellent
3K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Fast delivery and easy communication
Uncomplicated communication: It was easy to contact the shop directly for questions regarding my order and to get a reply immediately. The purchased item got shipped the same day and arrived only a few days later at my place. I can highly recommend this shop
December 7, 2023
Unprompted review
A great company to deal with. …
The item arrived when it was promised and was well packaged. A query with the supplier on another matter was dealt with quickly and they called me back with the answer.
Great company to deal with.
December 7, 2023
Unprompted review
Seamless international transaction
Seamless international transaction, trustworthy and professional, highly recommended.
November 17, 2023
A company to trust!
I had never heard of this company before but they had what I was looking for and I thought I’d give them a go! They are excellent. My item was quickly dispatched (it took a while to reach me but that was 100% the fault of Royal Mail). Their communication is just as you’d wish, their products are great and their speed of dispatch is very fast. Would I recommend this company? I absolutely would. Will I purchase from them again? Without doubt. Really pleased with this firm.
November 17, 2023
Efficient check out/payment process.
Uncomplicated efficient order and payment process automatically giving 0% VAT rate for exports (and applying same ex-vat price for all customers), with free shipping.
November 17, 2023
Super-fast refund
Ordered a pair of lightweight boots but they were unsuitable for me so I posted them back on Saturday 25/11/23 and UOG refunded my money today 28/11/23
Outstanding service with no quibble refunds.
Thank you.
November 28, 2023
Unprompted review
Friendly welcome and excellent advice
Friendly and knowledgeable welcome from staff who were eager to advise and offer lots of choices based on our needs. Nothing was too much trouble including making friends with our black Labrador!!!
October 18, 2023
Great kit from a great company 😃
October 18, 2023
Great advice and good prices
October 18, 2023
i've been buying from UOG for years and…
i've been buying from UOG for years and have always had top class rapid service
October 18, 2023
Great customer service.
Great customer service.
Had reason to return a pair of Gortex trousers, no hassle at all & fully refunded.
October 18, 2023
Excellent service as usual and a great…
Excellent service as usual and a great range of reliable products
September 17, 2023
Excellent boots, Slow delivery
The boots are superb, however, delivery, which was supposed to be "next day" took from Sunday until Wednesday - and that when the order address was in a major UK city - Oxford
September 18, 2023
Delighted customer 😃
Good price. Smooth transaction. Friendly, helpful and informative after sales.
September 18, 2023
Brilliant shop
Brilliant shop - excellent experience, perfect descriptions, fast delivery. Can recommend more!
September 17, 2023
GOOD FAITH
After submitting evidence on a defective product that I bought 3 years ago, they, in good faith, reimbursed me.
September 17, 2023
Top notch
Brilliant website, really informative, great selection of products, competitive pricing. I genuinely think this is the best outdoor gear online store out there, its clearly written by people who use the gear and know their stuff.
September 6, 2023
Unprompted review
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