I've used underfloor parts for a few years mostly for spares as they generally have anything and everything I've needed from pumps, flow meters and actuators to replacement balancing valves on 20+ yea... See more
Company replied
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See what reviewers are saying
Underfloor heating is unusual in rural Australia, and was built into the house by its previous owners. So I had to source spare parts from UK. Cameron Jones gave helpful advice in our email exchanges... See more
Company replied
What fantastic service from a lovely company. Very helpful & knowledgeable staff, I didnt really understand underfloor heating and the system we have was put in years ago & it no longer exists so had... See more
Company replied
We popped in as we needed a manifold quite urgently. Danielle prepped an order for everything we needed as we were DIY installing and weren't entirely sure what we needed. She spent a great deal o... See more
Company replied
Company details
Information provided by various external sources
For all of your underfloor heating needs, from complete systems, sold in packs to individual components for your underfloor heating system. Our products are usually universal and fit any of the other underfloor heating manufacturers systems.
Contact info
Unit 6 & 7, Hadnock Road, NP25 3QG, Monmouth, United Kingdom
- 01600 710909
- info@underfloorparts.co.uk
- www.underfloorparts.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very quick dispatch and delivery
Very quick dispatch and delivery. Great service thanks.
November 9, 2023
Reply from Underfloor Parts
Many thanks Gordon for taking the time to leave feedback
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Many thanks Pauline for your Trust pilot review, all orders purchased online before 2pm are dispatched the same day and booked on a next working day service. It isn't a guaranteed service however they are usually delivered the next day.
Kind Regards
The Underfloor Parts Team
Goods arrived very quickly
October 31, 2023
Reply from Underfloor Parts
Thankyou for your trust pilot review
Kind Regards
The Underfloor Parts Team
Great service and price.
November 3, 2023
Reply from Underfloor Parts
Many thanks Gary for your 5 star service review
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Many thanks Roger for leaving a service review?
Kind Regards
The Underfloor Parts Team
Efficient and quick delivery
November 2, 2023
Reply from Underfloor Parts
Many thanks for your 5 star review
Kind Regards
The Underfloor Parts Team
Excellent and fast service
November 2, 2023
Reply from Underfloor Parts
Many thanks Martin for your service review on Trust Pilot
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Thankyou Glen for taking the time to leave feedback.
Kind Regards
The Underfloor Parts Team
Excellent service and delivery
November 2, 2023
Reply from Underfloor Parts
Thankyou Paul for your 5 star review
Kind Regards
The Underfloor Parts Team
Moore-Elec Ltd Found this company on google
Found this company on google. A very well stocked supplier which met my needs for items required. Dispatched quickly and received within a couple of days. Great company I highly recommend them and will be using them again in the future.
October 31, 2023
Reply from Underfloor Parts
Many thanks for your 5 star review and for taking the time to leave feedback.
Kind Regards
The Underfloor Parts Team
Excellent service and prompt delivery
October 30, 2023
Reply from Underfloor Parts
Many thanks for your trust pilot review and for taking the time to leaving feedback.
Kind Regards
The Underfloor Parts Team
Great service
Goods were as advertised and were delivered very quickly. Great service.
October 30, 2023
Reply from Underfloor Parts
Thankyou Barry for taking the time to leave a trust pilot review.
Kind Regards
The Underfloor Parts Team
Excellent speedy service.
October 19, 2023
Reply from Underfloor Parts
Many thanks for your 5 star review
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Mr Kay many thanks for your feedback on Trust pilot which is much appreciated
kind Regards
The Underfloor Parts Team
UFH Mixer Valve
Easy to order online, delivered within 24 hours and correct part. Great service.
October 25, 2023
Reply from Underfloor Parts
Thankyou Boskie for leaving your trust pilot review
Kind Regards
The Underfloor Parts Team
Helpful advice and shipped quickly
Helpful advice and shipped quickly and fixed the problem
October 25, 2023
Reply from Underfloor Parts
Many thanks for feedback Paul, hope to see you again!
Kind Regards
The Underfloor Parts Team
Reply from Underfloor Parts
Many thanks for your trust pilot review Mark
Kind Regards
The Underfloor Parts Team
Return policy
Asked for a return as the item is not compatible even though the details say it is
Had no response even though I contacted the help desk by phone & email
Luckily the item only cost me £22
Would not use again
October 24, 2023
Reply from Underfloor Parts
Many thanks for your 1 star review, however you were emailed on 26/10/23 in response to your email 25/10/23 with a Goods Returns Form attached.
Please check your emails / spam etc it was sent to the outlook email you emailed from.
Kind Regards
The underfloor Parts Team
Easy to order
Easy to order. Delivered really quickly. Ordered Sunday, delivered Tuesday. Reasonable price and excellent quality parts.
October 21, 2023
Reply from Underfloor Parts
Many thanks for taking the time to leave a 5 star review
We look forward to seeing shop with us again
Kind Regards
The Underfloor parts Team
good service
October 22, 2023
Reply from Underfloor Parts
Many thanks for your review and for taking the time to leave feedback
Kind Regards
The Underfloor Parts Team
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