The website is actually good and convenient. The choice of betting options is decent, design is minimalistic but quite intuitive. However, all of the positive impressions are destroyed when you try... See more
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Company details
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Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 20 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Netherlands, Denmark, Finland, Sweden, UK and others) as well as Australia. We are now publicly-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.
Contact info
United Kingdom
- www.unibet.com
Replied to 1% of negative reviews
Typically replies within 2 weeks
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What a joke of a casino
What a joke of a casino, tried to open an account and sent them verification then they told me I couldn’t deposit because my account was restricted, so I decided to close it and post a review, it’s only now I have read all the terrible reviews about these shower of fools, thank god they restricted me or I would have wasted my money without it seems any chance of ever been able to make a withdrawal
Decent option for betting
Great selection of markets, usually pretty fast payouts. Withdrawals are instant which is great. Odds can sometimes be a little bit low, especially for smaller leagues, but that is to be expected. Quite easy to get your stakes limited for almost any markets, so for more serious bettors I wouldn't primarily suggest this site.
Utter disgrace closed my account…
Utter disgrace closed my account because I complained about the casino, losses losses losses hundreds and hundreds then they blocked me, something needs to be done about this site. It needs shutting down. PLEASE people read the reviews.
They ask you to provide 3 months of…
They ask you to provide 3 months of bank history if you win a larger amount. After that they look for anything based on how they could hold your money.
The KYC process has gotten out of hand, is just a way for them to hold your funds.
Thieves
Regretfully went on this site not knowing about these fraudsters. Upon first signing up, only one verification document was needed but as soon as I started winning more and more they froze my withdrawals and asked for more verification. I submitted these without hesitation and they were clear as day.
I had previously never had this happen with any other online gambling site, so I thought this was very strange. After a few attempts to upload them, they stated the verification was under review and then came up with multiple excuses each time as to why the verification was not approved, even after meeting their requirements.
Not less than 24 hours later after asking them for an update, I get an email mentioning they were closing my account due to concerns about me being a gambler. I should mention that while I waited for weeks to submit document after document, they kept playing word salad in order to keep me deceptively assured they were "working hard to verify your documents". I had only signed up for one month with them and made two bets and they sent an email mentioning they were concerned about my gambling, so they needed to shut my account down. What a joke!
If anyone has signed up they should be warned that their money can be stolen at any time, as you won't be getting your money back. They turn the tables on you and are professional liars. They know what line to use so they can cover their tracks, leaving you unable to retaliate. It's left me with no choice but to report them for fraud and hire legal representation.
New emotions and ridiculous excuses
I registered at Unibet Casino in March and completed the verification process. After that, I received a message saying everything was fine—the verification was completed, and the status of the documents changed. Without a second thought, I started playing: depositing, winning, losing, and withdrawing funds...
Then, another notification came, and I had to go through verification again: send my passport or driver’s license, proof of address, a utility bill, a bank statement, and proof of funds. A lengthy list, but the very next day, I uploaded all the necessary documents, yet the verification process didn’t end there!
They asked for a whole bunch of documents again, including a bank statement, and gathering them took me until August 9th. I also reminded the administration that I had previously sent them a 90-day Skrill statement, as I only deposited through this method, so all my transactions were there... What was the point of asking for the same documents? I was tormented with documents, I submitted everything, and still, everything went wrong.
It didn’t take long to get a response: on the 12th, I received an email saying that my account was closed for violating clause 10.3, and all my funds were brazenly seized... well, confiscated, of course.
At first, I thought it was a mistake since the email addressed me as "Anna," and the violation of clause 10.3 had nothing to do with me, as it essentially pertains to intellectual property.
I tried to find out what exactly I had “violated.” Then they sent me another email, referring to a different clause, which seemed very strange to me. First, they call me Anna and say I violated clause 10.3, and now it turns out there’s a new clause. By the way, the account is still blocked. Every single day, they change the reasons for closing the account and come up with different excuses. Well, I didn’t get my money, but I did get a whole bunch of terrible emotions and emails with ridiculous excuses.
never again will i come back to…
never again will i come back to unibet.I already deleted the app on my phone.
you can never win here.
DO NOT EVER TRY.
unibet is a BIG SCAM.
Scammed me fro 1015€
Scammed me fro 1015€
Complete fraud, they forced me to additional kyc once I requested withdrawal. After few days I sent them evrything they canceled my withdrawal and closed my account, stealing 1015€
AVOID THESE DIRTY SCAMMERS!
scammed alert
I deposited £500 and lost. Few days later I received £300 from my husband and I deposited. I was betting in Women's Tennis and cricket World Cup 2024. I won around £8015. Balance was around £8300. So I withdrawn £3000 on 20th June and £5000 on 2 days later. They cancelled all withdrawals and ask for document and bank statement. I provided them. The made the decision that I received £300 from third party. So all winning will be void. I made complain eCogra and they found the Unibet's favour. Because I received £300 to my account from my husband and I deposited to place bet. Apparently what they did they have changed my sexual orientation on the system and they said that I mentioned myself on the system Male not female. f...ks. Now they expecting d..ck not my sexual orientation as female. but all other details same as my ID. Only they changed to D...ck...male.
Offered good odds
Worst betting site you could find
Worst betting site you could find.
I'm pretty sure it's scamming you with "legal" ways.
The 94% money back games is 100% fake. You never actually get something back.
When you bet 0.20 sometimes you get more than 5 in a spin but almost never a "bonus" the moment you raise your bet (I even tried 5 and 10 euro for few spins) you never actually win. Not even in the spins.
I have record already after lots of terrible sessions and it was the same.
I am not going to stop until I can show all the records in a video.
If you wanted to play here,my opinion is just burn your money and don't try.
They are ultra lucky I can't review with 0 stars.
Its a losing site
Its a losing site. You cant win. They take your money. Dont gamble on Unibet!
POKER is absolute rigged,the RNG cards…
POKER is absolute rigged,the RNG cards is rigged. EXTREME VARIANCE
You can never win
You can never win. IM TELLING YOU NEVER WIN!!!! I got into bonus games many many many manyy times none of these paid 100x the maximum i got was 50x and im talking about 100 bonus games in total. Never use this website
Very annoying with the auto-selecting of promo odds booster, lots of bugs
I find it annoying that you can't have the promo odds booster deselected in the settings for when there is an increase of the odds. When you're in a hurry, as you should be when placing live bets, there is the chance of accidentally clicking to place the bet with the odds booster which you wouldn't want to use on every bet out there.
Then there is customer service chat on mobile, which is just awful. Should you accidentally click the back button your automatically lose the whole progress of the chat and got to start from the beginning. Not just that. They even asked my personal information the second time which they didn't during the first time. All this inconvenience just for some little issue that I wanted to be undone.
They should tune down on asking too much personal information when one is logged in and when it's not a security vulnerible prone question.
Then there's the many bugs lately with the live betting page: can't select favorites, disappearing stake amount that I had just typed in, etc.
One good thing (which is why I'm giving them 2 and not 1 star) they offer is quick money withdrawal to your bank. Especially nowadays.
Scammers beware and read this!!
Scammers beware and read this!!!
I created an account with Unibet even though Unibet did not have a valid license at the time, they now deny everything and a lawsuit will follow. Do not play with these scammers
Yesterday
Yesterday, during the Argentina-Morocco match at the Olympic Games, I took 3.5 goals over bets, the match ended 2-2, the bookmaker confirmed my winnings, I already saw the money in my application account, 2 hours later they canceled the bet they had previously considered a winner. Someone from the staff is responsible for this, now they can change each plant after 2-3 hours? For me it's not very professional, if you lose you know immediately after the match but not after 2 hours!!!
Spin and win
There is a promotion on Unibet. Spin and win. I played all days. Every day no prices. Why do they let people spin if you cant win anything?
WARNING
WARNING! PLEASE DON'T GIVE THESE PEOPLE YOUR HARD EARNED MONEY.
I wish I'd looked at the reviews on here before I signed up with this company. I made the required £10 deposit to claim the welcome bonuses. Used my free spins , deposit and £50 bonus on low stake slots games . I made no withdrawal during this time and managed to fulfill the x50 £2000 wagering requirements in 3 days with £250 in my account. I'm autistic and suffer with bad ADHD and when I'm struggling to concentrate or need to distract myself in stressful environments I play slots at low stakes,can become hyper focused and spend hours playing riding the wins and loses.
When I made the withdrawal request for £250 my account was suspended pending identity verification even though it's a legal requirement to verify any person opening an account. I provided my photo id as requested to be then met with further verification demands for photos of me holding my id next to my face , photos of my debit card front and back without any information blocked out( which caused massive anxiety and forced my partner to research everything to make sure it wasn't a scam) and also a photo of a physical bill/bank statement sent to my address ( who even gets these by post now).I sent all this to be then contacted promptly that the physical letter, which took ages to find wasn't in the required time period...... So I printed off a bank statement ( figuring that that would be their next request ) on 7th July and sent the photo straight away. It is now the 19th of July, my withdrawal is still "pending" and my document is still under review with no further contact from them and my messages ignored. I realise I only deposited £10 but I won that money fair and square and put many hours into it. I would hate to think anyone put a chunk of their hard earned money into this company and have the same thing happen.
UNIBET WARNING DO NOT USE EVER STAY WELL CLEAR!!!!!!!!!!
UNIBET WARNING DO NOT USE EVER STAY WELL CLEAR!!!!!!!!!!
Well what can I say PLEASE PLEASE STAY WELL CLEAR OF UNIBET WARNING THEY ARE CHEATING, LYING AND A DEFRAUDING GAMBLING COMPANY.
THEY TAKE YOUR HARD EARNED CASH DEPOSITS MONTHS ON END ALLOW YOU TO PLACE BET AFTER BET AFTER BET RUBBING THERE GREESY HANDS TOGETHER UNTIL YOU WIN A FEW BETS THEN UPON YOU WITHDRAWING YOUR WINNINGS THIS IS WHEN ALL HELL BREAKS LOOSE!!!! THEY FREEZE YOUR WITHDRAWAL THEN START ASKING YOU FOR VERIFICATION ASKING YOU TO SEND IN PHOTO I.D, COUNCIL TAX BILLS, FULL PERSONAL BANK STATEMENT SHOWING ALL TRANSACTIONS THEN IGNORE YOUR EMAILS, LIVE CHAT YOU GO ON THERE THEY ASK YOU THE FOR THE SAME DOCS YOU HAVE ALREADY SENT IN NUMEROUS TIME IN PDF FORMAT OVER AMD OVER AGAIN!!!! THEY UKGC STATES THAT NO GAMBLING COMPANY CAN ALLOW CUSTOMERS TO OPEN A ACCOUNT, DEPOSIT FUNDS, PLACE BETS UNLESS THEY HAVE BEEN VERIFIED FIRST AND THAT NO GAMBLING COMPANY IS ALLOWED TO STOP A CUSTOMERS WITHDRAWAL IF THEY HAVE BEEN ALLOWED TO OPEN A ACCOUNT PLACE DEPOSITS AND PLACE BETS AS THEY WILL BE IN BREACH OF THERE LICENSE. WELL UNIBET DO NOT CARE ABOUT WHAT THE LAW STATES AND WHAT THE UKGC SAY BECAUSE THEY ARE DOING THIS ON A DAILY BASIS LIKE THEY HAVE DONE TO ME STOPPING MY £610.00 WITHDRAWAL THAT IS RIGHTFULLY MINE SCUM BAGS
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