I recently moved into a house with a Nibe air to heat pump system. I've never had any experience with these and the system hadn't been serviced for a while. Jack was the engineer who called out and I... See more
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Unipipe IRL Ltd – NIBE Heat Pump Specialists in Ireland Unipipe IRL Ltd is celebrating 25 years as the exclusive Irish partner for NIBE heat pumps and renewable energy systems. Since 1999, we have been supplying and supporting high-quality, energy-efficient heat pump solutions across Ireland for both homeowners and commercial projects. Why choose Unipipe for NIBE heat pumps in Ireland? 25 years of experience with NIBE heat pumps We have partnered with NIBE for over two decades, supplying reliable heating systems built for long-term performance. Many NIBE heat pumps installed in Ireland over 20–25 years ago are still operating today. Ireland’s largest range of heat pump systems We supply air source heat pumps, ground source heat pumps, and exhaust air heat pumps, suitable for residential and commercial buildings throughout Ireland. Expert support and training Unipipe provides free installation training for professionals, technical support during installation, and ongoing guidance to ensure every heat pump system is set up correctly and runs efficiently. Heat pump servicing and after-sales support We support annual servicing, maintenance, spare parts, and technical assistance to help maximise system efficiency and lifespan. SEAI heat pump grant support Our team assists with SEAI heat pump grant requirements, including technical calculations, documentation, and certification support. Nationwide network of trusted installers We work with experienced installers and service engineers across Ireland and have supplied and supported thousands of NIBE heat pump systems nationwide. For over 25 years, Unipipe IRL Ltd has focused on quality, technical expertise, and long-term support — helping customers choose sustainable heating solutions they can rely on. Unipipe IRL Ltd – trusted NIBE heat pump specialists in Ireland.
Contact info
Unit 40, Southern Cross Business Park, A98 KP20, Bray, Ireland
- 01 286 4888
- Info@unipipe.ie
- www.unipipe.ie
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Very helpful staff very fast response…
Very helpful staff very fast response to any queries and hardly no time to wait for a callout
Matt was great
Great to get someone out around…
Great to get someone out around Christmas who quickly got the system up and running
Jack was terrific and very helpful
Jack was terrific and very helpful. A quality employee. I hope to have him service my system in the future.
Absolutely superb to deal with
Heatpump
I recently bought a replacement heat pump from unipipe 17 years after buying my first heat pump from the same company. They continued to offer the highest quality service over the past 17 years when anything need attention with friendly and helpful staff who always helped me resolve any issues. I cant recommend this company enough.
Brian was excellent
Professional service
Professional service, experienced technicians.
Ability to speak with a human when i call! And good value too
Easy to book in
Easy to book in, spoke to someone straight away and they came within a week
Heating service
Shane called the evening before to confirm service, arrived at agreed time, worked away on the service quietly and efficiently, offered advice and answered any questions I had in relation to the system.
Good communications and helpful…
Good communications and helpful scheduling and very competent and helpful service engineer. Thought ahead.
Straightforward process to book and…
Straightforward process to book and have an engineer on site. We’ve an older NIBE and they were able to quickly identify and sort the issue.
Matt came to site and brought me…
Matt came to site and brought me through all the different functions on the system to optimise the setup. Very knowledgeable and helpful. Thanks. David
Engineer was great
Engineer was great. Checks everything and made sure we knew what was what.
Always solve any issues and Nice people
The engineer was very informative and…
The engineer was very informative and helpful regarding the working of the unit
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