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Rated 1 out of 5 stars

Been trying to contact this company for more than 1 month. First tried sending email to their email account and then one month later, tried using their website contact form. These guys don’t even have... See more

Rated 1 out of 5 stars

THIS IS A SCAM !!!!!!!! My colleague and I have now both reported this company and individual to the police after he took our money and then gave us fake PAC numbers, which is his new way of selling... See more

Company replied

Rated 1 out of 5 stars

Hopeless from start to finish total waste of time, the worst company I have ever had the displeasure of ordering off. Choose your No, they email an allocation confirmation and it’s a Mickey Mouse emai... See more

Rated 1 out of 5 stars

Not a recent experience but just want it noted that I can't believe these fraudsters are stil in business three years on from stealing my money. They are clearly writing all the five star reviews t... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Unique SIMs the leading provider of gold mobile phone numbers, assign to any UK mobile operator of choice, whether you are on a ‘Pay Monthly’ contract or as a ‘Pay As You Go’ SIM card. We have an extensive range to choose from, catering for all persons budgets. Why get stuck with that randomly assigned number when you have the ability to choose, create, design something that has meaning to you, after all we live in a personalised world. The possibilities are endless - Alphanumeric, landline match, favourite digits, consecutive's, special meaning, or maybe you fancy buying a mobile number that is easy to remember. Often referred to as Gold Mobile Numbers, an industry term referring to a set of digits that are easily memorised, there are many different variations across countries to its name, the benefits remain the same whether for business or personal use.


Contact info

2.0

Poor

TrustScore 2 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Been trying to contact this company for…

Been trying to contact this company for more than 1 month. First tried sending email to their email account and then one month later, tried using their website contact form. These guys don’t even have the decency to make contact. Why would you charge £100’s for a sim if a genuine customer can’t even make contact with you and enquire. Furthermore, they have an 0845 number and not all mobile contracts allow connection to this number. You sell all these numbers and you can’t even add a working mobile number as main contact or even an office line

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service, great price, no worries

Like many people, I was sceptical if uniquesims would be able to provide a custom number for prices shown on their website. I dropped them an email initially asking if the prices were correct and got a response within a day confirming they were.
I read some of the more recent reviews here, all looked favourable, so decided to place an order for a vanity phone number. Similar numbers to the one I requested were going for up to £1000 on an online auction site. The process altogether took about a week, but I now have exactly the number I requested ported onto my own contract. And for a 10th of the price some other websites were quoting.
Could not recommend highly enough. Bravo.

July 11, 2022
Unprompted review
Rated 4 out of 5 stars

Genuine service, just a little slower than advertised

Unique SIMs and I got off to a bad start, 3 requests and no response. But then Bren got in touch to explain the situation and put thing right. And things did get put right, I now have my own custom number on a 3 SIM, all genuine and above board. Service is quite a bit slower than advertised, so 1 star off there, but once Bren contacted me customer service was excellent.

June 19, 2022
Unprompted review
Unique SIMs logo

Reply from Unique SIMs

Hi, sincere apologies for the delay responding to your enquiry to create your own mobile number, this is very popular and busy getting availability checked. Kindly advise the number you are searching and I will check availability accordingly.

Best regards
Unique SIMs

Rated 5 out of 5 stars

Excellent service and value

I feel I have to leave a review as the service received was excellent and the best value I could find. I must admit I was slightly nervous given some of the reviews, but I ordered on a bank holiday Monday, automated updates started on the Tuesday and I had a PAC by Thursday and physical SIM by Friday, it actually took my service provider longer to move the number over that it did for me to receive it from Unique SIMs.

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

5* Company

Ordered a sim from Unique Sims, the communication with Bren was great. In the end due to personal issues I asked if I could cancel my order and within a day, a full refund was back in my account. Very impressed. Thanks.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and product -Well Done!

I am not one who usually posts reviews, however felt that Unique Sims deserved praise to offset some of the less positive reviews...

Having been somewhat wary about this company, looking at the negative reviews on Trustpilot, I purchased a premium number from them, as they appeared to have the best deals around (this led me to be suspicious that they were 'too good to be true!')

My paranoia was misplaced, however - Their service and product were 100% - the number was even better than I had expected and the sim arrived within the expected 10 working days as advertised.

Emails questioning the expected time to arrival were handled quickly and professionally.

Good work Unique Sims!

Dr Dave Howells, Cardiff

October 24, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Excellent Service from Bren. Prompt & delivered exactly what was promised in a reasonable timescale & at a price which was drastically cheaper than other companies. Very impressed & would highly recommend.

July 10, 2021
Unprompted review
Rated 1 out of 5 stars

Fraudsters still in business?

Not a recent experience but just want it noted that I can't believe these fraudsters are stil in business three years on from stealing my money. They are clearly writing all the five star reviews themselves.
Don't throw your money away this Christmas

**Not a fake review as they say, see my review dated 20th July 2017***

December 2, 2020
Unprompted review
Unique SIMs logo

Reply from Unique SIMs

Fake review, no one in this name ordered. If geniune please kindly advise the cart reference.

Rated 5 out of 5 stars

Top genuine company

Great service, I was first in doubt with all the bad reviews here but then a friend of mine assured me that he has bought some sims from this site before so I took the risk. Honest company, I spoke to them and they said I will get the sim within a week and that's exactly what happened. They always answered the contact number on their website also when I called. Will definitely be recommending them to many people and will do more business with them in the future.

September 2, 2020
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM !!!!!!!

THIS IS A SCAM !!!!!!!! My colleague and I have now both reported this company and individual to the police after he took our money and then gave us fake PAC numbers, which is his new way of selling. Now his mobile number is unrecognised if called but he gets texts. You can find this individual quite easily if you use companies house and the correct spelling of his name !!
Please do not give this company or individual anymore money.

July 7, 2020
Unprompted review
Unique SIMs logo

Reply from Unique SIMs

Hi, we have no record of your order & name being received on our CMS. We would appreciate an opportunity to resolve any complaints regarding your order, kinldy provide the cart ref in order for us you look into the matter.
Best regards
Unique SIMs
08450000077

Rated 5 out of 5 stars

I recently bought a number from Unique…

I recently bought a number from Unique Sims. The number took a couple of weeks to arrive. Customer service was responsive enough. They got the number I wanted and the price was fair so I can't complain really.
I read some of the reviews online and was a bit apprehensive about buying but I paid with Visa card so if the number didnt arrive at least I could get a refund.
Cheers

December 24, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderfully easy purchase of self chosen awesome mobile phone number

Once I’d decided on my desired number, it took a couple of days for the various options to be verified. I was then emailed with them and left to make my final choice.

Once I’d done this, I received my SIM within a week and was up and running soon after that. Bren was always available to answer any queries along the way and the whole experience was really smooth and trouble free. I’d highly recommend this to anyone wanting to purchase an easy to remember and unique mobile number for life!.

January 6, 2019
Unprompted review
Rated 1 out of 5 stars

Hopeless from start to finish total…

Hopeless from start to finish total waste of time, the worst company I have ever had the displeasure of ordering off. Choose your No, they email an allocation confirmation and it’s a Mickey Mouse email then you wait and wait then wait, you can phone a doddgy mobile No that’s never answeredso you wait. You then after a month check your account from the mickey website to be advised “order cancelled”,idiots just don’t waste your time and money shop elsewhere. No accounts lodged at Companies House

April 10, 2018
Unprompted review
Rated 1 out of 5 stars

Fraudsters

Nearly 8 months on and still no SIM card, refund or even a response - this company is a crock of s**t

*** AVOID LIKE THE PLAGUE***

July 20, 2017
Unprompted review

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