United Carpets & Beds - Arnold Reviews 

95
•
TrustScore 5 out of 5

4.8

27-31 Mansfield Road, NG5 6AJ Nottingham, GB

•

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Rated 5 out of 5 stars

I had a really positive experience at United Carpets & Beds in Arnold, and I’d especially like to thank Rob for all his help. He was incredibly friendly, helpful and knowledgeable throughout, taking... See more

Company replied

Rated 5 out of 5 stars

Went into the Daybrook store yesterday and Rob dealt with me he came over and was extremely helpful, I explained what I was after and straight away he took me to just what I was looking for! Always us... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Rob at United Carpets Daybrook for helping us sort out what we needed .We had Carpets upstairs then laminate flooring downstairs. Great service and great price . Then a week later... See more

Company replied

Rated 5 out of 5 stars

Thanks to United Carpets in Arnold Nottingham. Half the price that was quoted by other carpet shops, very friendly service in store. They fitted the carpet about a week after ordering it. Mark was... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 27-31 Mansfield Road, NG5 6AJ, Nottingham, United Kingdom

  • 0115 920 9331

4.8

Excellent

TrustScore 5 out of 5

95 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(95)

1,879 reviews in the last 12 months

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Rated 5 out of 5 stars

Get service

Get service, especially with our fitter Mark. Super fast and professional. Great communication. Really happy with the finish.

September 23, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hello Aaron, thank you for taking the time to leave such kind feedback.

Its fantastic to hear that we could meet your expectations and provide you with a great service from start to finish.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Excellent service very informative and…

Excellent service very informative and great value for money

September 16, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Kevin, thank you so much for sharing how our Arnold store did.

Its a pleasure to hear that the team could make the experience you had with us an excellent one throughout.

Thank you so much for the recommendation. Take care

Rated 5 out of 5 stars

Fantastic customer service from Rob at United Carpets & Beds Arnold!

I had a really positive experience at United Carpets & Beds in Arnold, and I’d especially like to thank Rob for all his help. He was incredibly friendly, helpful and knowledgeable throughout, taking the time to listen to what I was looking for and making the whole process feel easy and stress-free.
Rob was never pushy and was more than happy to answer all of my questions, offer advice and help me find the right option. His excellent customer service really stood out, and it’s clear that he genuinely cares about making sure customers are happy.
I would definitely recommend Rob and the team at United Carpets & Beds Arnold to anyone looking for great service. Thank you again, Rob! 😊

September 8, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hello Sammi, thank you for taking the time to share your experience!

Its fantastic to hear that we could meet your expectations and provide you with an excellent 5 star service throughout. We're so pleased that you where able to find exactly what you were looking for.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Very professional great prices and…

Very professional great prices and products, speedy installation service with to notch fitters. We don’t use anyone else.

August 15, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Craig, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the excellent service that you recieved from our Arnold store.

Thank you so much for the recommendation. We hope to assist you again in the future!

Rated 5 out of 5 stars

Excellent service from the Arnold store…

Excellent service from the Arnold store in Nottingham.

Anna had great knowledge and was support.

September 5, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Az, thank you for taking the time to leave a review.

Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.

We hope to assist you again in the future. Take care

Rated 5 out of 5 stars

Carpet fitted by Mark.

Carpet fitted by Mark.
Stairs and landing carpet fitted efficiently and speedily.
No problems. Happy with the results.
Recommend. Would use again.

August 25, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Steven, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the excellent service that you recieved from our Arnold store.

Thank you so much for the recommendation. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Rob was very very helpful and put me…

Rob was very very helpful and put me under no pressure whatsoever. He advised me on what bedroom carpet to buy and which was the best value

August 28, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi, thank you for taking the time to leave a review.

Its wonderful to hear that we could meet your expectations and provide you with an excellent 5 star service throughout.

We hope to assist you again in the future. Take care

Rated 5 out of 5 stars

Went into the Daybrook store yesterday…

Went into the Daybrook store yesterday and Rob dealt with me he came over and was extremely helpful, I explained what I was after and straight away he took me to just what I was looking for! Always use this store I’m never disappointed! Thanks again Rob for your expertise

August 26, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Jeanette, thank you for taking the time to leave a review.

We're so pleased to hear that your experience with our Arnold store was positive throughout. Its great to hear that the team were able to help you find the best option for you and your home.

We're delighted to hear that your happy with the overall service that you recieved.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Rob was polite and professional and…

Rob was polite and professional and gave excellent advice on carpet and underlay.

August 8, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Graham, thank you so much for sharing how our Arnold store did.

Its a pleasure to hear that the team could meet your expectations and provide you with excellent advise on which carpets and underlay were most suited to you.

Thank you so much for the recommendation. Take care

Rated 5 out of 5 stars

Rob was brilliant

Rob was brilliant, knew his stuff, wasn't pushy and helped me make the correct choice. Will use again

August 5, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Ashley, thank you so much for the kind feedback.

We're so glad we could assist you and provide you with a great service service throughout!

Rated 5 out of 5 stars

A big thank you to Rob at United…

A big thank you to Rob at United Carpets Daybrook for helping us sort out what we needed .We had Carpets upstairs then laminate flooring downstairs. Great service and great price .
Then a week later Simon came out to fit on his own what an amazing job he did, turned up on time and just cracked on .From ordering to fitting all done within a week . I would definitely recommend if you want a Carpet or laminate flooring done . Thanks the Wardle's

August 5, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Joanne, thank you for taking the time to leave a review.

Its great to hear that our Arnold store could meet your expectations and provide you with a 5 star service throughout. We're so glad that Rob could help you find the products that you needed for your home.

We're so pleased that you're happy with the finished results of your carpets & Laminate! We hope to assist you again in the future.

Rated 5 out of 5 stars

First class bespoke service from…

First class bespoke service from initial contact with Rob through to installation by Mark…

July 30, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Peter, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Arnold store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Rated 5 out of 5 stars

Mark did a great job fitting our carpet!

Mark did a great job fitting our carpet!

July 24, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Jamie, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Arnold store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Rated 5 out of 5 stars

Robert at the Daybrook branch knew his…

Robert at the Daybrook branch knew his onions as he used to be on the tools (very knowledgeable). Great service. Beat the competition over the road by £70.

July 20, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hello, thank you so much for sharing how our Arnold store did.

Its a pleasure to hear that Robert and the team could make the experience you had with us a positive one.

We hope to assist you again in the future with any projects you may have. Take care!

Rated 5 out of 5 stars

Rob was knowledgable

Rob was knowledgable, offering good guidance on suitable carpet for a bedroom. Found us a good price and helped us out with the blue light card discount. Can’t say fairer than that.

July 18, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi John, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Arnold store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Rated 5 out of 5 stars

Absolutely awesome

Absolutely awesome - and couldn't help us more. Thanks Rob

July 16, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Sophie, thank you so much for sharing how our Arnold store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We hope to assist you again in the future with any projects you may have. Take care!

Rated 5 out of 5 stars

Jay was very polite

Jay was very polite, very hardworking, he gave my mum a great deal on carpets, we got two carpets, grippers, carpet spray and underlay for a very low price , definatly recommend , will be coming back again!

July 16, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Jodie, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 5 star service. We're so pleased that you're happy with the overall service that you recieved.

We hope to assist you again in the future! Take care.

Rated 5 out of 5 stars

10/10 service from ray

Got my carpets sorted by the amazing ray, got everything sorted today within half an hour!
Honestly best carpet place in hull by far definitely recommend 10/10 service

July 13, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Morgan, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 10/10 service throughout.

We're so pleased that you're happy with the overall service that you received.

Thank you so much for your kind recommendation. Have a wonderful day.

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish from choosing the carpet in store and then being fitted, professional and excellent value for money, highly recommend

June 29, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with an excellent service throughout.

Thank you so much for the recommendation. Have a wonderful day.

Rated 5 out of 5 stars

Excellent service and great quality

Excellent service and great quality

June 3, 2026
Unprompted review
United Carpets & Beds - Arnold logo

Reply from United Carpets & Beds - Arnold

Hi Josephine, thank you for taking the time to leave a review.

Its great to hear that our Arnold Store was able to meet your expectations and provide you with such a excellent service throughout.

We hope to assist you with any future projects. Take care.

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