I had a really positive experience at United Carpets & Beds in Arnold, and I’d especially like to thank Rob for all his help. He was incredibly friendly, helpful and knowledgeable throughout, taking... See more
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Went into the Daybrook store yesterday and Rob dealt with me he came over and was extremely helpful, I explained what I was after and straight away he took me to just what I was looking for! Always us... See more
Company replied
A big thank you to Rob at United Carpets Daybrook for helping us sort out what we needed .We had Carpets upstairs then laminate flooring downstairs. Great service and great price . Then a week later... See more
Company replied
Thanks to United Carpets in Arnold Nottingham. Half the price that was quoted by other carpet shops, very friendly service in store. They fitted the carpet about a week after ordering it. Mark was... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
27-31 Mansfield Road, NG5 6AJ, Nottingham, United Kingdom
- 0115 920 9331
4.8
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, fast, helpful, very reasonably priced, will only use them going forward.
March 28, 2025
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Charlotte, thank you for taking the time to leave us a review!
We're so pleased that our Arnold store was able to meet your expectations and provide you with a great, fast & helpful service.
We will look forward to your next visit with us, have a fantastic day!
It took me and my partner 2hours to…
It took me and my partner 2hours to clean up after they had been.i also had to pay someone to come out and re hang a door that was taken off .that cost me 50 pounds .I was not happy at all
February 16, 2025
Unprompted review
Reply from United Carpets & Beds - Arnold
Good afternoon Wayne, thank you for taking the time to leave us a review!
We're disappointed to hear that the independent fitters failed to meet your expectations, resulting in your experience being made a negative one. Please don't hesitate to email us at customerservice@unitedcarpets.net if you feel there is anything we can do to turn your experience around.
Kind Regards
The United Team
Excellent service all round.
The sales person was welcoming and had a wealth of knowledge concerning his products and was able to give professional advice and support.
The carpet fitter was very skilled in laying down the carpet and completed the task in good time.
December 18, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hello, thank you for taking the time to leave us feedback! We're so glad our Arnold store could meet your expectations and provide you with a positive experience, have a fantastic afternoon!
A long wait…….,
This would have been a 5* had all works been completed on the day I was booked in for. When the fitters arrived they wasn’t able to fit 3 sections of the flooring due to the incorrect measurements from the shop owner. I got a call the following week from shop owners partner to say they couldn’t source my requested flooring for the next arranged date, this cost me 2 extra days of lost wages, my other half had to ring and chase them, they offered me a little refund (£150) in compensation for lost earnings. It then took 4weeks for them to be able to complete the works. Fitters themselves where spot on, very professional and did a fantastic job
November 13, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Mrs Hardaker,
Thankyou for taking time to leave us a review.
We apologise for the delay in fitting and are happy to hear that our independent fitters was able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Arnold
I've had very good advice and service
I've had very good advice and service from the shop staff and from the carpet fitters. They are very experienced and will direct you to the right products. And even though the little shop at Mainsfield Road looks small and hidden away, it has everything you can imagine for your floor!
October 31, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Jacqui, thank you so much for taking the time to leave us a review! We're so glad to hear that you was happy with the range of products in our Arnold store! Its great to hear that you received a positive service from our team, we hope you have an amazing Christmas!
Good quality carpet.value for…
Good quality carpet.value for money.nice customer care services. Fitted well.totally satisfied.
October 24, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Sunu, thank you for taking the time to share with us how our Arnold store did! Its great to hear that they met your expectations and provided you with such a positive service. We hope to assist you again in the future!
Laminate flooring sales and fitting.
Thank you Arnold United Carpets.
Good sales service, from measuring to choice of flooring and fitting advice. Very good knowledge of products and excellent communication/customer service. Also arrangement of fitting very good. Would recommend .
October 18, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi, thank you so much for taking the time to leave us a review! we're so glad to hear that our Arnold store was able to make your experience with us a positive one, with a great sales service! Its also brilliant to hear that the fitters met your expectations, we hope to assist you again in the future!
United Carpet's
The gentleman at United Carpets was very friendly and was willing to work with my budget. He made me feel like a valued customer. The fitters of the laminate flooring were very efficient and did a wonderful job.
Thanks to all. X
November 1, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hello Sonia, thank you so much for taking the time to leave us a review! its great to hear that our Arnold team made you feel like a valued customer and was very friendly, and helped you find the right product to suit your budget. We hope you love your new laminate!
Reply from United Carpets & Beds - Arnold
Hi Andrew, thank you so much for taking the time to leave us a review!
The guy who served us was friendly…
The guy who served us was friendly helpful and polite. Carpet is fine.
September 21, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Brian, thank you so much for taking the time to share your experience with our Arnold store with us! We love to hear about how we did, and its great to see you recieved a brilliant service, we hope you have a fantastic afternoon!
Nice guys- friendly and knowledgeable
Nice guys- friendly and knowledgeable
October 1, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Tracy, thanks so much for the review! We hope to see you again in the future.
It was fab everybody was helpful and…
It was fab everybody was helpful and kind the fitters were friendly helpful and kind would recommend this company plus they are very informative they let you know when they comming and let you know how far away they are
October 25, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Ann, Thank you so much for taking the time to leave us a 5 star review, we really do appreciate it! Its brilliant to hear how our Arnold store made your experience with us a positive one. We hope to assist you again in the future.
Absolutely incredible service from…
Absolutely incredible service from Andrew in store, couldn’t have asked for better help, knowledge or customer service! 1000% recommend!!
August 27, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Liv Davies, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!
When we walked into the shop Simon was…
When we walked into the shop Simon was so friendly and helped us to choose the carpet and underlay. It was stress and hassle free and the carpet was fitted the following week. Really impressed and will definitely be using them again
September 9, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -
All the Team at United Carpets and Beds
Great service
Carpet fitted professionally, got a upgrade for free so happy .
August 1, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Thanks for the kind comments and the 5 stars!
We hope to see you again soon for your next project.
Excellent service
Can't praise fitter Simon enough. He came yesterday and did a perfect job of fitting our bathroom flooring. He was extra careful whilst fitting the flooring around the new bath panel, he did an excellent job and was polite and respectful of our home and us! We highly recommend Simon.
August 8, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Tracy,
Thankyou for leaving us a 5 star review.
We are happy to hear that our independent fitter Simon was able to deliver a professional service and that you would recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Arnold
New carpets made simple and stress free
Great quality carpet and underlay, fitted very quickly and the fitter was respectful of the house/recent decorating that had been done. I’m really pleased with the end result!
June 13, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our indepndent fitters delivering a professional service as well as loving your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Arnold
United Carpets and beds
Always use United Carpets and beds, practically all the house carpets are from them. Andy in the shop is always helpful, good price and the fitting service is excellent. Highly recommend.
June 28, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Andy,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have returned to United Carpets & Beds and had a great in-store experience as well as our independent carpet fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Arnold
Store was amazing
Store was amazing, fitter didn't quite keep to layout idea from the store maybe should have kept a closer eye on them
Response below is a none answer.
July 10, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Jamie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience.
If you need have any further information regarding your fitting experience please email us at aftersales@unitedcarpets.net
All the best,
United Carpets & Beds Arnold
Carpet fitting of whole house and vinyl converting for kitchen
Mark fitted my carpets and did an amazing job. Worked around my schedule. Had to get my boiler replaced in between and paint jobs further delayed but Mark would always come around and do the fittings of the sorted rooms side by side. Always on time and very efficient and friendly. Carpets quality is great and very reasonable. Kitchen looks great after floor screeding and new vinyl covering. Would highly recommend their services
July 2, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitter mark delivering a professional service and love your new carpet and vinyl.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Arnold
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