Got my carpets sorted by the amazing ray, got everything sorted today within half an hour! Honestly best carpet place in hull by far definitely recommend 10/10 service
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See what reviewers are saying
Rob was knowledgable, offering good guidance on suitable carpet for a bedroom. Found us a good price and helped us out with the blue light card discount. Can’t say fairer than that.
Company replied
Robert at the Daybrook branch knew his onions as he used to be on the tools (very knowledgeable). Great service. Beat the competition over the road by £70.
Company replied
The NG5 store team are amazing. They always offer excellent advice, are very helpful and go the extra mile for their customers. I have made multiple purchases in the store and will always come back... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
27-31 Mansfield Road, NG5 6AJ, Nottingham, United Kingdom
- 0115 920 9331
4.7
Excellent
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Absolutely incredible service from…
Absolutely incredible service from Andrew in store, couldn’t have asked for better help, knowledge or customer service! 1000% recommend!!
August 27, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Liv Davies, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!
When we walked into the shop Simon was…
When we walked into the shop Simon was so friendly and helped us to choose the carpet and underlay. It was stress and hassle free and the carpet was fitted the following week. Really impressed and will definitely be using them again
September 9, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -
All the Team at United Carpets and Beds
Great service
Carpet fitted professionally, got a upgrade for free so happy .
August 1, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Thanks for the kind comments and the 5 stars!
We hope to see you again soon for your next project.
Excellent service
Can't praise fitter Simon enough. He came yesterday and did a perfect job of fitting our bathroom flooring. He was extra careful whilst fitting the flooring around the new bath panel, he did an excellent job and was polite and respectful of our home and us! We highly recommend Simon.
August 8, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Tracy,
Thankyou for leaving us a 5 star review.
We are happy to hear that our independent fitter Simon was able to deliver a professional service and that you would recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Arnold
New carpets made simple and stress free
Great quality carpet and underlay, fitted very quickly and the fitter was respectful of the house/recent decorating that had been done. I’m really pleased with the end result!
June 13, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our indepndent fitters delivering a professional service as well as loving your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Arnold
United Carpets and beds
Always use United Carpets and beds, practically all the house carpets are from them. Andy in the shop is always helpful, good price and the fitting service is excellent. Highly recommend.
June 28, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Andy,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have returned to United Carpets & Beds and had a great in-store experience as well as our independent carpet fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Arnold
Store was amazing
Store was amazing, fitter didn't quite keep to layout idea from the store maybe should have kept a closer eye on them
Response below is a none answer.
July 10, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Jamie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience.
If you need have any further information regarding your fitting experience please email us at aftersales@unitedcarpets.net
All the best,
United Carpets & Beds Arnold
Carpet fitting of whole house and vinyl converting for kitchen
Mark fitted my carpets and did an amazing job. Worked around my schedule. Had to get my boiler replaced in between and paint jobs further delayed but Mark would always come around and do the fittings of the sorted rooms side by side. Always on time and very efficient and friendly. Carpets quality is great and very reasonable. Kitchen looks great after floor screeding and new vinyl covering. Would highly recommend their services
July 2, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitter mark delivering a professional service and love your new carpet and vinyl.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Arnold
We have used united carpets amd beds…
We have used united carpets amd beds for many year. Always nice friendly people.
Lovely quality carpet and underlay. The carpet fitter did a very nice job too.
Thank you
June 10, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Thanks for taking the time to leave us your 5 star review.
I am happy to see that you were happy with the service of our sales team and of the independent fitters.
We hope to see you again soon.
The team at United Carpets and Beds
Fab service
We had new carpet fitted for the upstairs of our home. Andrew, the manager was very helpful, honest and knowledgeable when it came to choosing the write carpet for us. Mark the fitter also done a great job for us on the day (05/06/24). All in all, we are very happy with the service provided and will be going back again. Thank you!
June 5, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Sita,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Andrew able to advise you on our huge range of carpets and our independent fitter Mark was able to provide an excellent service.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Nottingham Arnold
Amazing service
Amazing service! More than happy!!! 3bed house done in one day just in few hours! Excellent and fast work! Highly recommend to everyone!++++
May 23, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Inga,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitters able to deliver a professional service by fitting your whole house in only a few hours!
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Arnold
Thanks to United Carpets in Arnold…
Thanks to United Carpets in Arnold Nottingham. Half the price that was quoted by other carpet shops, very friendly service in store. They fitted the carpet about a week after ordering it. Mark was a very friendly fitter and did an excellent job, very quick high quality finish. He even comleted the job 1 day quicker than we expected as he managed to get the stair runner edged in advance. Couldn't be happier, highly recomended
May 13, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Michael,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to get you a great price and have a great fitting experience with our independent fitter mark delivering a quick and efficient service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Arnold
Excellent Service
After being let down twice by Carpetright, taking over 9 weeks, we visited United Carpets in Arnold. Andrew could not have been more helpful, giving advice about the different carpets on offer and explaining the process and as the carpet we chose was in stock had it fitted within 4 days, could have been sooner if we had wanted. Karl the fitter was very professional and polite and did an excellent job. We would highly recommend United Carpets and will definitely be using them again.
May 3, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Richard,
Thankyou for leaving us a 5 star review.
We are happy to hear that Andrew was able to advise you on our huge range of carpets and those that were available in-stock.
We are delighted that Karl our independent fitter was able to deliver a professional service and that you would recommend us.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Arnold
Great fitter and helpful in store
Great fitter and helpful in store. We were supported in store to find the right carpet for our needs. Fitter Mark was prompt and professional. It’s great that blue light cards are accepted here and this made a difference to the overall price. We will return for future carpet purchases.
March 2, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Alyson,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team able to advise you on the perfect carpet for you and use your blue light discount and for Mark to deliver a professional fitting service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Arnold
Went to Arnold/Daybrook store and got…
Went to Arnold/Daybrook store and got good customer service to help choose the right carpet for us at a really competitive price. Mark did the fitting and did a superb job; I'll be using the store again.
January 17, 2024
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Adam,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Arnold with the team being able to advise you on the best carpet for you at a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Arnold
Excellent job done all round purchase & fitting of Living Room carpet
This was my first time purchasing carpet from them & I used the Arnold/Daybrook store in Nottingham. The Manager came to my home as I’m disabled & he helped me to I choose the correct carpet in order to meet my requirements & not only did I get an excellent deal & but I got some excellent info regarding underlay too. I was very impressed & pleased with everything & also what was extremely impressive was the “honesty” of the manager who informed me that the carpet that had been delivered to them for my fitting was soiled & that he would have to reorder which meant I would have to change the day of fitting my carpet, but he was very accommodating & worked around me. Then the day of fitting arrived Friday 3-11-23 & I must say the skill & knowledge of the carpet fitter was exceptional. I would most definitely recommend them to family & friends & have done so already to a family member in Birmingham. Going forward whenever I require carpet or flooring I would most definitely use this store in Nottingham & the carpet fitter again. I am so pleased with my new carpet it looks amazing & I feel like I’m walking on air, also when you look at it you can see an expert fitted it, a brilliant job done. I can’t praise them enough “give credit where credit is due” as they say.
November 3, 2023
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi,
Thankyou for taking time to leave us such a wonderful review. We are delighted you chose United Carpets & Beds Arnold for your new flooring and that you have had a great in-store and fitting experience. All the team love to hear that you would recommend us!
We can't wait to assist you again with your next project.
All the best,
United Carpets & Beds Arnold
Andrew was so helpful from start to…
Andrew was so helpful from start to finish helping us choose the right carpet, Mark the fitter was brilliant even helped with moving furniture 1 st class.
August 14, 2023
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Stephan
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
From start to finish great customer…
From start to finish great customer services great knowledge and advice. I got my carpet and bed from them as always delighted with the end result. I recommend them to anyone
Thankyou Mrs pearce. 😀
July 10, 2023
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Josephine
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
False claims of free fitting. Don’t be fooled!
Fitting is not free. It is included in the carpet quote and you pay the fitters separately who are rubbish. It took about two months to get a replacement carpet and new fitter. Avoid this company
April 16, 2023
Unprompted review
Reply from United Carpets & Beds - Arnold
Dear Gail
We’ve taken a look into this, I can see that the store has already taken steps to resolve and compensate for the issues that were faced with your project.
We always strive to deliver the best possible service and on the rare occasion that we do face issues, we work hard to find a resolution.
Full details of how our free fitting offer works are explained when you buy your carpet instore.
I have passed all the details of your comments onto the local store.
Thanks for taking the time to leave a review and for shopping with United Carpets
Excellent costumer care from Andrew
Excellent costumer care from Andrew , he made time for me when I had a tight schedule over the bank holiday. He made everything feel so relaxed and easy. The price was exceptional and he fit it to my needs with a payment plan which took a lot of weight off my shoulders. The flooring fitted is beautiful and made my home look really lovely.
May 1, 2023
Unprompted review
Reply from United Carpets & Beds - Arnold
Hi Saskia
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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