Went in asking for help fitting flooring into a newbuild house, friendly and welcoming staff, great honest advice from Chris especially, even came and measured the rooms for me too. Lots of choices in... See more
Company replied
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Matt was very knowledgeable and showed us several options of vinyl and let us take some samples home. He was polite and friendly and professional. The fitter Blake came when booked, he was a very clea... See more
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So helpful in the store. Allowed time to look but discuss too. Once decided soon calculated what we needed. Ordered and delivered as expected. Fitted extremely well despite the challenges of reduced s... See more
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Bought my LVT flooring from the Boston Branch. The guys there were incredibly helpful, especially Matt. Simon did a fantastic job fitting it after some challenging prep work. Not easy, but the final... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
45 Main Ridge East, PE21 6ST, Boston, United Kingdom
- 01205 358700
4.7
Excellent
317 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a rental house he did for me did…
It was a rental house he did for me did a great job
April 14, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Garry, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Boston store.
Thank you so much for the recommendation. Take care.
Reply from United Carpets & Beds - Boston
Hi Carol, thank you for taking the time to leave a review.
We're so pleased that our Boston store could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future. Take care!
Reply from United Carpets & Beds - Boston
Hi Darren, thank you so much for your kind review.
We're so pleased that you're happy with the service that you recieved from our Boston store.
Thank you for the recommendation. Take care.
Reply from United Carpets & Beds - Boston
Hi Joanne, thank you so much for your kind review.
We're so pleased that you're happy with the service that you recieved from our Boston store.
Thank you for the recommendation. Take care.
The carpet looks excellent and has been…
The carpet looks excellent and has been fitted beautifully. The person who fitted it was excellent—very professional, efficient, and did a really great job. We’re very pleased with the quality of the fitting and the overall result.
April 29, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Shimi,
Thank you for taking time to leave us a 5 star review!
We are delighted to hear that you love your new carpet and received a professional service from the team.
We look forward to assisting you again with your next project.
United Carpets and Beds Boston
Chris @ the Boston store was fantastic…
Chris @ the Boston store was fantastic as always. Very knowledgeable and friendly, will certainly be returning. Thank you Chris!
April 28, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Bethany, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Boston Store.
Thank you so much for the recommendation. Take care.
Great service and a great fitter you…
Great service and a great fitter you will not beat them on prices
March 22, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Allan, thank you for taking the time to leave a review.
Its a pleasure to hear that you're pleased with the service that you received from our Boston store.
Thank you so much for the recommendation. Take care.
Matt was really helpful with carpet…
Matt was really helpful with carpet choice and booking fitting in the Boston store. Blake did a great fitting job. Extremely pleased and happy to recommend their store and staff.
December 30, 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Angie, thank you for taking the time to leave a review!
Its great to hear that our Boston store was able to help you find the right carpet for you and your home.
We're so pleased that you're happy with the overall service that you recieved and we hope to assist you again soon!
Thank you to Chris and Matt it was a…
Thank you to Chris and Matt it was a wobbly start with the fitter of our wooden floor letting us down by not coming to see the job 2 times but we have a new fitter which they sorted for us, can’t wait to see my floor eventually finished in time for my new sofas, well done chocolates on there way 😂
April 10, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Tracy, thank you for taking the time to leave a review.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a 5 star service.
We hope you love your new flooring once its been fitted. Take care.
Great advice
Went in asking for help fitting flooring into a newbuild house, friendly and welcoming staff, great honest advice from Chris especially, even came and measured the rooms for me too. Lots of choices in store too, definitely recommend. Thanks again
April 1, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you for taking the time to share how our Boston store did.
Its such a pleasure to hear that Chris was able to meet your expectations and provide you with a 5 star service with a wide range of choice.
We hope to assist you again in the future. Take care.
Very knowledgeable with good advice on…
Very knowledgeable with good advice on carpets and underlay. Used before and Chris was very helpful again.
March 29, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Peter, thank you for taking the time to leave a review.
We're so pleased that our Boston store was able to meet your expectations and provide you with a positive service throughout.
We look forward to assisting you again in the future. Have a wonderful day.
Excellent service
From the shop floor to the delivery and the construction of the bed was A1 very
proffesional. we have had the whole bungalow carpeted in the last year and a bed, would recommend your company to anyone without hesitation.
February 6, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Keith, thank you for taking the time to leave a review.
We're so glad that our Boston store could meet your expectations and provide you with an excellent service. We're so pleased that you're happy with your new bed.
We hope to assist you again in the future. Take care.
Visited the Boston store
Visited the Boston store. Chris couldnt have been more helpful. Walked in and carpet sorted out very quickly. Very efficient and a nice friendly face.
March 9, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Pat, thank you for taking the time to leave our Boston store feedback.
Its great to hear that the team were able to make your experience with us a positive one that met your expectations.
Thank you again for the recommendation. Take care.
We called in at the Boston store
We called in at the Boston store, the staff were friendly and welcoming, Chris served us and helped in so many ways. We chose the carpet we wanted, and they jiggeled the dates around so our carpet would be fitted before our new bed arrived. A second to none service.
March 7, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Stephen, thank you for taking the time to leave a review.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a 5 star service throughout.
Thank you so much for the recommendation. Take care.
Another great purchase from United…
Another great purchase from United carpets service was great fitters was very helpful
Polite respectful, couldn’t ask for a better service thank you
March 3, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Jayne, thank you for taking the time to leave a review.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a 5 star service throughout.
Thank you so much for the recommendation. Take care.
Everyone was very helpful and…
Everyone was very helpful and informative
February 24, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Jackie thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Boston Store.
Thank you again for the recommendation. Take care.
Very happy
Friendly and informative salesman , great experience, easy to order. Delivery had a little issue but soon resolved.
Great quality product and a great price.
January 23, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Emma , thank you for taking the time to share our Boston Store did.
We're so glad that the team could meet your expectations and provide you with a great service throughout. Its great to know that you're happy with the final results.
We hope to assist you again in the future. Take care.
We have had our carpets and flooring…
We have had our carpets and flooring from United carpets and each time we have been pleased, the staff are very polite and helpful, we would never go anywhere else
January 13, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you for taking the time to leave feedback.
We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a 5 star service throughout.
We hope to assist you again in the future. Take care.
Great quality
Great quality, great prices, friendly staff.
The only headache was asking for specific sizes cut because we didn't have room to un roll large carpets in the property but found some were not cut to the specs, this made it a proper drama for us trying to layout carpets in some rooms where the carpets were 2 meters to big and up against freshly painted walls this caused creases in the carpets that are still visible 2 weeks later. Will make sure all the sizes are cut properly before collecting next time but there will definitely be a next time because they are the best locally.
January 27, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Ronin, thank you for taking the time to leave our Boston store feedback.
Its a pleasure to hear that the team were able to meet your expectations and provide you with an excellent service with great qaulity prices and friendly staff.
We look forward to assisting you with your projects in the future. Take care.
Reply from United Carpets & Beds - Boston
Hi Steve, thank you for taking the time to leave a review.
We're so pleased to hear that your happy with the service you recieved from our Boston store.
Thank you again for the recommendation. Take care.
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