Wow , what a great experience we had at United carpets at Boston today 3rd October 2026 . We were delighted with the service , Alex was absolutely fantastic with helping is choose a carpet . We will... See more
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From ringing the store, to someone coming out and fitting the service has been exceptional. Helpful, professional, efficient and a great price. Special thanks to Chris who has helped and been very pat... See more
Company replied
Matt was really helpful. He greeted us as soon as we came in, left us to have a look around. We chose a carpet then after noticing an alternative Matt happily obliged and sorted it for us. Very inf... See more
Company replied
Excellent service by Matt. He is knowledgeable, helpful and friendly. Very happy with the carpet and will be back to see Matt next time I need new carpets.
Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
45 Main Ridge East, PE21 6ST, Boston, United Kingdom
- 01205 358700
4.8
Excellent
383 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service by Matt
Excellent service by Matt. He is knowledgeable, helpful and friendly. Very happy with the carpet and will be back to see Matt next time I need new carpets.
September 19, 2026
Unprompted review
Staff were engaging and knowledgeable
Staff were engaging and knowledgeable.
Fitting was efficient.
No complaints at all.
September 17, 2026
Unprompted review
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Kamil had excellent customer service!
October 23, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Pai, we're so pleased that we could assist you!
Great service Alex and his team was…
Great service Alex and his team was amazing
October 22, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Natalie, We're so pleased that we could assist you!
Just been in on the off chance that my…
Just been in on the off chance that my husband and myself could find something for the bathroom and bedroom that we can both agree on. Within 10 mins we had found both...so pleased. Chris who served us was so helpful and we left very happy.....and relieved.
October 20, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hello, thank you for taking the time to share your experience!
Its great to hear that we could meet your expectations and provide you with a 5 star service throughout. We're so pleased that you're happy with the overall service that you recieved.
We look forward to assisting you again in the future. Take care.
Would not go anywhere else.
Would not go anywhere else.
Matt at Boston store is experienced and always polite and helpful
Been using this store for years
October 18, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Mrs Guille, thank you for taking the time to share how our Boston store did!
Kamile was very professional and…
Kamile was very professional and helpful, friendly and approachable great service! Thankyou!
October 18, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Toni, thank you for taking the time to leave such kind feedback.
Its great to hear that you're happy with the service that you recieved from our Boston store.
Thank you for the recommendation. Have a wonderful day
Great service quick working out of what…
Great service quick working out of what we needed, helpful and friendly staff.
October 15, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Andrea, thank you so much for leaving our Boston store such kind feedback!
5 star service
Ordered from the Boston store. Service was great, the carpet is great and Steve the fitter was too.
October 14, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Aidan, thank you so much for leaving our Boston store such kind feedback!
Great friendly service and price and…
Great friendly service and price and prompt fitting also. Can recommend.
October 13, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Mark, thank you for your kind feedback.
We're so pleased that our Boston Store was able to meet your expectations and provide you with a great & friendly service throughout.
Thank you for the recommendation. Take care.
Reply from United Carpets & Beds - Boston
Hi Lesley, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Chris is brilliant and always helps and…
Chris is brilliant and always helps and sorts what I need for my house
October 11, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi James, thank you for your kind feedback.
We're so pleased that Chris was able to meet your expectations and provide you with a brilliant service throughout.
Thank you for the recommendation. Take care.
Great customer experience
Matt was really helpful. He greeted us as soon as we came in, left us to have a look around. We chose a carpet then after noticing an alternative Matt happily obliged and sorted it for us. Very informative and pleasant service!
October 10, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Kirsty, thank you for taking the time to share your experience!
Its great to hear that we could meet your expectations and provide you with a brilliant 5 star service throughout. We're so pleased that you're happy with the overall service that you recieved.
We hope to assist you again in the future. Take care.
Easy fast professional
Excellent service, carpet fitter top man. All easy, fast, professional
September 3, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Macie, thank you for your kind feedback.
We're so pleased that our Boston store was able to meet your expectations and provide you with a excellent service throughout.
Its great to hear that you're happy with the finished results of your carpets!
Lounge Carpet
Recently bought a new carpet from UC. Excellent price, excellent quality and fitted perfectly. I can't remember buying a carpet from anyone else.
October 9, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Diane, thank you so much for leaving our Boston store such kind feedback!
Brilliant throughout
From ringing the store, to someone coming out and fitting the service has been exceptional. Helpful, professional, efficient and a great price. Special thanks to Chris who has helped and been very patient with all my questions! 😂. Will definitely use them again x
October 9, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Tina, thank you for taking the time to share your experience!
Its great to hear that we could meet your expectations and provide you with a brilliant 5 star service throughout. We're so pleased that you're happy with the overall service that you recieved.
We look forward to assisting you again in the future. Take care.
Excellent quality product at a competitive price.
We bought a lino for our bathroom of good quality at a reasonable price thanks to the experienced staff who assisted us to choose the appropriate one.
The fitter was on time and done a great job efficiently.
August 21, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Ajmal, thank you for taking the time to leave such kind feedback.
Its great to hear that you're happy with the service that you recieved from our Boston store and the fitters. We're so glad that you're pleased with the finished results of your flooring.
Thank you for the recommendation. Have a wonderful day.
Alex Mead did a fantastic job helping…
Alex Mead did a fantastic job helping us choose a cream carpet for the bedroom.
October 8, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Alan, thank you for taking the time to leave such kind feedback.
Its great to hear that you're happy with the service that you recieved from our Boston store.
Thank you for the recommendation. Have a wonderful day.
George helped me pick carpet for 2…
George helped me pick carpet for 2 rooms . Installed on my preferred date . Great service
October 8, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you so much for leaving our Boston store such kind feedback!
3rd time
3rd time we've just them, good knowledge and prices, Chris is a good friendly salesman
August 28, 2026
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Clive, thank you so much for leaving our Boston store such kind feedback!
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