Chris as always was very professional. He helped us to choose the right carpet as he know what we like and the quality we go for. It was a very simple process and made easy as he has a great personali... See more
Company replied
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Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pic... See more
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From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly. CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst do... See more
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We were very happy with the sales team and the fact they would hold the carpets and flooring until we were ready as we were renovating. We had most carpets fitted in one day and as the hall still need... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
45 Main Ridge East, PE21 6ST, Boston, United Kingdom
- 01205 358700
4.6
Excellent
337 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Professional service
Professional service. Had to change fitting date but all good. Very happy with fitter, friendly and exceptional service on his part and did a wonderful job on our new build property, all rooms and stairs, plus kitchen. Looks lovely. Would highly recommend.
January 10, 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with our independent fitters able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
My new bed came damaged still waiting…
My new bed came damaged still waiting for panels to come staff been helpfull but been waiting well over a month now won't buy another bed or furniture from there
December 15, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Good afternoon Darren, thank you for taking the time to leave us a review! We're sorry to hear that the service you recieved from our Boston store wasnt a positive one. We would like to hear more about your experience, please email customerservice@unitedcarpets.net at your earliest convenience so we can turn your experience around for you.
Kind Regards
The United Team
Excellent professional friendly service…
Excellent professional friendly service and a reasonable price
December 9, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you for taking the time to leave us a review! We're so glad our Boston store could meet your expectations and provide you with a professional, friendly service. We hope to see you again in the future!
Very helpful staff
Very helpful staff, friendly professional and knowledgeable. Always buy carpets from here because we always find something we like and the price and quality are always better than anywhere else. Service is always outstanding.
November 17, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Jim, its a pleasure to hear that the service our Boston store provided was outstanding! Thank you so much for leaving us such a positive review. We hope to see you again in the future, take care!
Great from Start from finish
Great from Start from finish. Lots of.information to help choose flooring. Fitter was brilliant.
January 8, 2025
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you so much for taking the time to leave us feedback! Its great to hear that our Boston store could meet your expectations, we hope you love your new flooring.
The Salesmen were exceptionally busy
The Salesmen were exceptionally busy, but still made time for everyone. They gave good advice and were very friendly.
December 15, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Carol, thank you for sharing with us how our Boston store did! We're so glad they could meet your expectations and make your experience with us a positive one.
Excellent customer service inshore and…
Excellent customer service inshore and excellent service from carpet fitters
December 7, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Denise,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Boston
Friendly staff
Easy to purchase the carpet in store, helpful staff who talked through the costings clearly. Communicated clearly when the carpet would be fitted.
November 21, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Chloe, thank you for sharing with us how our Boston store did! We're so glad the team could help you find what you was looking for. We hope you love your new carpets!
The carpet fitters did a good job till…
The carpet fitters did a good job till they had to call for help however he did my lounge carpet I found a hole where they cut it with their Stanley knife so disappointed
November 22, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Yvonne, thank you for taking the time to leave us a review! We're disappointed to hear that your experience with our Boston store wasnt a positive one. We would like to hear more about the service you recieved, please email customerservice@unitedcarpets.net at your earliest convenance with your details, and a member from our team will be in touch.
kind Regards
The United Team
Very happy with service and quality of…
Very happy with service and quality of underlay and carpet, fitting done very professionally as well would definitely recommend
November 22, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi John, thank you for sharing with us how our Boston store did! Its great to hear that your happy with the service you received. We hope you love your new carpets!
Buying Experience
Ash, one of the salesmen was brilliant. Took time with me to work out what type of carpet was the best for the room we needed it for and advised me very well.
Love our new carpet.
October 28, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you for taking the time to share with us how our Boston store did! its brilliant to hear how they took their time to help you find the carpet that was just right for you and your home. We're so glad you love your new carpet, take care!
Ordered flooring for the whole house
Ordered flooring for the whole house. The staff were very patient, helpful, knowledgeable & not at all pushy. Flooring all fitted on the agreed dates and they've done a fabulous job, very happy.
November 18, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Paula, thank you so much for taking the time to leave us a review! We're so pleased to hear that our Boston store provided you with a quick and efficient service, and the fitters did a Fabolous job! We hope you have a fantastic afternoon!
Great service from United Carpets at…
Great service from United Carpets at Boston. Chris in the showroom was really helpful.
October 15, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi, thank you so much for taking the time to share with us how our Boston store did! Its great to hear they provided you with such a great service. We hope to see you again next time!
My king size bed the mattress has about…
My king size bed the mattress has about a 3 inch gap at the bottom ? Is that so?
November 18, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Good afternoon Cheryl, thank you for taking the time to leave us feedback. We're sorry to hear that your experience with our Boston store wasnt a positive one. Please email customerservice@unitedcarpets.net with more information about the situation and if possible some photos of the product. and someone from our customer service team will be in touch!
Kind Regards
United Carpets and Beds
If you’re not sure, just ask
I have purchased more expensive carpets from United C and B before but this time I needed cheap, cheerful and quick and I got all three 😊Friendly? helpful and accommodating
September 29, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hello Elizabeth, We're so glad you could find what you was looking for! We hope you love your new carpets, thank you so much for leaving us a review!
Sale of mattress
Sales assistant was very helpful with advice and such forth. When I made my decision on a bed, sales part was easy, delivery was easy and delivery driver was helpful as well. Very satisfied with the mattress I bought. All in all a good experience but then they always are good in there.
September 3, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Good afternoon Penny, thank you for taking the time to leave a review for us at United Carpets and Beds Boston. We're happy we could meet your expectations! We hope you love your new bed!
Salesman friendly and aren't on you as…
Salesman friendly and aren't on you as soon as you go into the store which is good they give you a bit of time to look around before they ask if you need any help with anything. We bought a mattress and are very pleased with it, good price and very comfortable.
October 20, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Tracey, Thank you so much for taking the time to leave us a 5 star review. We love to hear about how all of our customers experiences went! We're so pleased to hear that you're happy with the service you recieved and our prices. We hope you enjoy your new bed! We look forward to assisting you again in the future. take care.
Friendly staff
Friendly staff , who quickly answered my questions, were not pushy but extremely helpful. Helped in flooring selection, booking in of measure and the man who measured came on time , was very polite and helpful . Price given for flooring and agreed . I then called back into shop confirmed selection and paid . Brilliant service from start to finish . Booked in on day required. Definitely use again as I have done many times in the past.
October 13, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Mr Thompson, Its great to hear our Boston store took good care of you! Thank you for such a kind review. We hope to see you again!
As always a first class service from…
As always a first class service from the team
October 12, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Gary, Thanks for the 5 star review! We hope to see you next time.
Full marks for Craig and Boston.
Full marks for Craig. From the minute I walked into the Boston store until my purchase was complete, he couldn't have been more helpful. He listened to every word I said, never made me feel rushed and even carried a roll of carpet around the store so I could compare colours close up.
If only all customer service was this good. Thank you.
October 10, 2024
Unprompted review
Reply from United Carpets & Beds - Boston
Hi Lorraine, Thank you for your 5 star review! Craig will be over the moon with your kind words. We're so pleased you're happy with your experience with us. We hope to see you again next time!
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