Carpets ok but the fitting wasn't correct. Several lumps in all 3 rooms and not well fitted on a number of edges. Had to get the fitter back to re stretch the carpet and there were still a couple of... See more
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Recently had Laminate flooring fitted. The customer service was 5 star from me ordering to it being fitted. Thanks to Lewis and his team fir a 1st Class service. Cant Thank You Enough J. Camlin
Company replied
Recently had all upstairs carpets fitted. What an excellent service from United Carpets and Beds in Chorley. From going into the shop and being welcomed by Emily who made the buying a very eas... See more
Company replied
The arrangement of the store, showing all different styles of flooring along with colours, a rainbow would blush at. The staff didn’t do much for the first few minutes, allowing us to acclimatise to t... See more
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Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
50 Bolton Street, PR7 3DL, Chorley, United Kingdom
- 01257 275400
4.5
Excellent
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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The service was excellent from ordering…
The service was excellent from ordering my carpet to the fitting on the day, my only gripe is I was told the fitters would take away the old carpet and paid £40 for the service only to be told on the day by the fitters that they don’t remove old carpets so I’m not sure what I paid for,if it was for the offcuts from the new carpet £40 is a bit much as they only had to remove a few thin strips of carpet.
May 27, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Anthony, thank you for taking the time to leave such kind feedback!
Its great to hear that our Chorley store could make your experience with us an excellent one.
We look forward to helping you on your next project, take care!
Excellent service
Excellent service. Fitter did a great job in living room laying my lovely laminate flooring. Fast, efficient and friendly. Laminate great price, lots to choose from. Staff really friendly and knowledgeable. Will definitely use again.
June 11, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello, thank you for taking the time to leave such kind feedback!
Its great to hear that our Chorley store could make your experience with us an excellent one that was fast, efficient and friendly.
We look forward to helping you on your next project, take care!
Delivered to room of choice
Delivered to room of choice , all packaging taken away . Very professional delivery gentleman . The salesman in store was very helpful.
May 22, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Susan, thank you for taking the time to leave such positive feedback!
Its so great to hear that our Chorley store could meet your expectations and provide you with a 5 star service.
Have a fantastic afternoon, take care!
Great service all round
Great customer service great fitting service great carpet
May 9, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello J M Bryon, thank you for taking the time to leave such kind feedback!
We're so pleased that our Chorley store could meet your expectations and provide you with a great all round service.
We hope to assist you again in the future, take care
Firstly the advice given from the staff…
Firstly the advice given from the staff & also the main boss was all taken on board by myself and it was Absolutely Spot on,So Thankyou for helping and all the options put to myself, So after a few months of saving i went back to pay for all my carpets and vinyl, and they booked a time, came and did the job, Totally satisfied and very happy with the cost & especially the quality of Everything, Also the fitting is Absolutely Fantastic, no problems at all, I would definitely use these guys again. Thankyou Guys please keep up your Excellent quality service.
March 28, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Barry, thank you for taking the time to share your experience with us!
Its great to hear that our Chorley store was able to meet your expectations and provide you with such an all round excellent service.
Thanks again for the recommendation, we will look forward to your next visit with us, take care.
Great service
Great service, great price, excellent fitting. Will definitely use again for my next carpet
February 24, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi She, thank you for taking the time to leave us a review!
We're so pleased to hear that our Chorley store could meet your expectations and provide you with a great service with excellent fitting.
We look forward to your next visit with us, take care!
Terrible service fitter put a nail…
Terrible service fitter put a nail through a pipe then refused to pay for the repair we had no hot water or heating for 24 hours & the carpet still hasn’t been fully fitted because it was left up until the cement dried, they said they would come back but then refused - reply from you again another lie they have not been back to finish fitting the carpet at all absolute liars all the staff shocking disgusting service
March 12, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Good afternoon Mrs Shovelton, thank you for your review.
We have been advised by the Chorley store, that the fitter did not take the fitting money due to the inconvenience that had been caused to yourself.
After speaking to our Chorley store, they have advised that our independent carpet fitter came out the next day to refit your carpet once the cement had dried.
If you have any further information please contact the store or email customerservice@unitedcarpets.net
Kind Regards
The United Team
We had some laminate floor fitted and…
We had some laminate floor fitted and Carl did a brilliant job, it looks amazing. The staff at United carpets Chorley were really friendly and helpful too. We’d happily use them again.
February 26, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Annabel, thank you for taking the time to leave us a review!
Its great to hear that our Chorley store could meet your expectations, making your experience with us a positive one.
We look forward to your next visit with us, take care!
Quick to quote
Quick to quote. Good price, very helpful staff to find a way to meet our budget.
Installation quick and good.
Happy to recommend
February 27, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi David, thank you for taking the time to leave us a review!
We're so pleased to hear that our Chorley store could meet your expectations, making your experience with us a positive one.
Thanks again for the recommendation, we hope to see you again in the future!
Over all very professional service and…
Over all very professional service and prices would use again
February 11, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Carol, thank you for taking the time to leave us a review!
We're so pleased that our Chorley store could meet your expectations and provide you with a positive service.
We look forward to your next visit with us take care!
Staff in-store were really helpful
Staff in-store were really helpful - offering alternatives that were within our budget. The carpet was fitted quickly and efficiently - great people to do business with
February 12, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Joanna, its great to hear that our Chorley store and independent fitters was able to meet your expectations and provide you with a quick and efficient service.
Thank you for taking the time to leave us such a kind review, hopefully we will assist you again in the future, take care!
Perfect
Very helpful full helped me pick the perfect carpet. Prices are excellent and affordable. The fitting was prompt. The carpet looks lovely. Thank once again for your fabulous service and will definitely be back.
January 29, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Sharon, thank you for taking the time to share with us how our Chorley store did!
We're so glad they was able to help you find the perfect carpet for you and your home. its great to also here that the independent fitters did a good job and the carpet looks lovely.
We look forward to your next visit with us, take care!
Floor looks great happy with product…
Floor looks great happy with product and fitter
February 21, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Lorna, thank you for taking the time to leave us a review!
We're so glad that your happy with your new flooring and the job the independent fitter did. Its great that our Chorley store could provide you with a positive service.
We hope to assist you again in the future!
All the best
The United Team
I will never by a carpet from united…
I will never by a carpet from united carpets again. The carpet fitted damaged the walls and the woodwork on the stairs after it had all been decorated ready for the carpet being fitted. The edging to the carpet was also not straight. I rang the shop to complain about the damage to the walls and woodwork but they would do nothing even though I spent a lot of money. They told me that the fitter told me I could encare damage to both the walls and woodwork but this conversation never took place. I will never buy a carpet from them again.
January 29, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Good afternoon Miss Cooper, thank you for taking the time to share your experience with us. We would like to hear more about the service you recieved from our independent fitters, please email customerservice@unitedcarpets.net with your details and any images you have, and a member of our team will be in contact.
Kind Regards
The United Team
Professional, excellent value
Personal, professional, service choosing our floor covering, measuring and assessing the area at home to be fitted, nothing was a problem, even though we have a large odd shaped kitchen with an island, the fitters were polite, and grafters, a fantastic job. Definitely would recommend and use again. Thank you
January 7, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Jane,
Thankyou for leaving us a 5 star review.
We are happy to hear you received great service from the team throughout your experience as well as recommending us.
We look forward to assisting you again soon.
United Carpets & Beds Chorley
Great experience
The entire experience was fantastic. Great advice from Steve in the showroom and all fitted exactly within the timescale. Definitely going back to UC when other carpet/flooring is needed.
January 20, 2025
Unprompted review
Reply from United Carpets & Beds - Chorley
Hello Chris, thank you for taking the time to leave us a review! its amazing to hear that your entire experience with our Chorley store was fantastic. We look forward to seeing you next time, have a brilliant evening!
The assistant in the shop was very…
The assistant in the shop was very helpful and talked us through the ordering and delivery service.
The carpet fitters were very polite and left everything in a good condition. They had to remove the bedroom door but they explained why
December 20, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi, thank you for taking the time to leave us such a kind review! We're so glad our Chorley store could meet your expectations. We hope you love your new carpet!
Great service
Great service - quick to buy and good value. Fitter was nice and friendly and fitted the carpet in no time. Thanks!
December 11, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Rachel, thank you for taking the time to leave us a review! We're so glad to hear that our Chorley store could provide you with a quick and efficient service. We hope you love your new carpet!
The service in store was best store and staff ever excellent and…
The service in store was excellent and the staff were very helpful friendly and polite. The carpet fitters did a brilliant job and were very respectful of our home .
November 26, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Ann, thank you for leaving us a 5 star review! We're so glad to hear our Chorley store provided you with an excellent service!
Brilliant service all around
Brilliant service all around, great quality ansmd really friendly staff. Will use again.
November 26, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Jonathan, its fantastic to hear that our Chorley store provided you with a brilliant service all around! We look forward to seeing you again, take care!
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