Carpets ok but the fitting wasn't correct. Several lumps in all 3 rooms and not well fitted on a number of edges. Had to get the fitter back to re stretch the carpet and there were still a couple of... See more
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Recently had Laminate flooring fitted. The customer service was 5 star from me ordering to it being fitted. Thanks to Lewis and his team fir a 1st Class service. Cant Thank You Enough J. Camlin
Company replied
Recently had all upstairs carpets fitted. What an excellent service from United Carpets and Beds in Chorley. From going into the shop and being welcomed by Emily who made the buying a very eas... See more
Company replied
The arrangement of the store, showing all different styles of flooring along with colours, a rainbow would blush at. The staff didn’t do much for the first few minutes, allowing us to acclimatise to t... See more
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Company details
- Carpet Store
- also in
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
50 Bolton Street, PR7 3DL, Chorley, United Kingdom
- 01257 275400
4.5
Excellent
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from United Carpets & Beds - Chorley
Hi Simon, thank you so much for taking the time to leave us a 5 star review! We hope to see you again next time.
Excellent customer service
Excellent customer service in the shop & right through to the fitting of the carpets.
Great value too!
November 7, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Stacey, thank you so much for taking the time to leave us a review! Its so great to hear that our Chorley team provided you with such excellent customer service in store and through the fitting process! We hope you love your new carpets, take care.
Reply from United Carpets & Beds - Chorley
Hi James, thank you for taking the time to leave us a review! Its great to hear how our Chorley store provided you with such a positive service!
floor fitting
I read received excellent customer services with a step by step guide on the process and price.
October 29, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Stephen, thank you so much for taking the time to leave us a 5 star review! its great to hear you recieved such excellent customer service from our Chorley store. We hope to assist you again in the future!
Great service again from United Carpets…
Great service again from United Carpets - each member of staff we spoke to were very helpful and knowledgeable. The fitter did a great job and the carpet looks fantastic. Not the first time we have used them and it won’t be the last.
October 8, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Susan, Thank you so much for taking the time to share your experience with our Chorley store. We hope you love your new carpets and we look forward to seeing you again!
Great job guys
Can't fault it I used these guys 3 years ago down stairs yes good value for your money
August 23, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Dianna Mcmahon, we're so glad that we were able to go above and beyond your expectations!
Efficient
Steve & his staff at United carpets & flooring, were on the ball from start to finish. They helped me decide which carpets & kitchen flooring to buy. They got them measured & fitted within a couple of days. Helpful, efficient & pleasant team. Happy 😊
July 26, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -
All the Team at United Carpets and Beds
Show room staff helpful & friendly…
Show room staff helpful & friendly especially when I wanted to bring the fitting forward.
Fitter was efficient and did a good job
August 20, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Mary,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience with the team able to advise you and help organise fitting at a time suitable to you as well as our independent fitter delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chorley
Poor.
Not that happy with the bedroom carpet, the sample in the shop didn't leave any marks when rubbed but it's totally different now it's fitted , the carpet is Camden, wouldn't buy again, it shows every footprint and hoover marks.
July 8, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Margaret,
Thankyou for taking time to leave us a review.
Our Camden carpet is a twist pile carpet and therefore robust so shouldn't have as much pile movement as a saxony or soft carpet.
Our samples in-store are 18inch by 27 inch and therefore would not leave any prints or marks as it is a small piece of carpet.
If you could email us at aftersales@unitedcarpets.net including images of your carpet and your invoice number we will be able to look into this for you.
Once again, thankyou for taking time to leave us a review and we look forward to hearing from you soon.
The United Team
Used them again always helpful and…
Used them again always helpful and polite and good fitters as well will use again
Well done to chorley shop👍
July 17, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Marian,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chorley
Reply from United Carpets & Beds - Chorley
Hi Christine,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chorley
Reply from United Carpets & Beds - Chorley
Thanks for taking the time to leave us your feedback and for shopping with United Carpets.
Good advice on choice of carpet…
Good advice on choice of carpet and underlay.
Very knowledgeable and very pleasant to deal with.
Particularly liked that they offer a service to move and replace your furniture.
Overall an very good experience.
May 29, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi John,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpet and underlay as well as arrange any additional services you may need such as room clearance service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chorley
Great service
Steve was very helpful and Karl the fitter was first class, great service and will definitely recommend
May 17, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Martin,
Thankyou for leaving us a 5 star review.
We are happy to hear that Steve was able to advise you in-store and that our independent carpet fitter, Karl, was able to deliver great service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chorley
Great service lovely fitters highly…
Great service lovely fitters highly recommend
thankyou
May 8, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team and that our independent fitters were able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chorley
Great service and quality
Went to United carpets due to their reputation and they didn't disappoint.
The sales staff were great, approachable and not pushy. Answered all questions we had and did not try to sell anything we did not require.
The quality of the carpet is outstanding and fitted to a high standard.
May 1, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Kellymarie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team able to advise you on our huge range of products and that you love your new carpet.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Chorley
Helpful and reliable service
Helpful and reliable service. Would recommend the sale and fitting.
April 4, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Anne,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had received great service from the team and would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chorley
I bought 2 carpets recently and…
I bought 2 carpets recently and recommend Chorley shop also underlay and free fitting the shop staff where very helpful and fitters did a fast and efficient job will definitely use them again later in the year Thanks
April 9, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi David,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with you taking advantage of our free fitting offer.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Chorley
Great service, friendly people….but……
Lovely people, great service and would happily use again but the only thing holding me back is the fact that after 5 attempts to resolve, we still have tram lines on our landing stairs and are no nearer to getting it sorted.
March 15, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Dom,
Thankyou for taking time to leave us a review.
We are happy to hear that you received great service from the team. If you email aftersales@unitedcarpets.net we will be able to resolve any problems you are having with your stair carpet.
We look forward to assisting you again soon.
The United Team
Great
Flooring I purchased was herringbone. Wonderful looks amazing. The carpet was layed and fitted to perfection.
I had a small problem with the floor kept moving but they sorted it and now it's perfect.
February 10, 2024
Unprompted review
Reply from United Carpets & Beds - Chorley
Hi Lisa,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new flooring and that the team was able to rectify any flooring problems.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Chorley
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