Very good price. Chris the carpet fitter made an excellent job of fitting the carpets, so professional. Will be using United Carpets again without fear.
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See what reviewers are saying
Chris, the carpet fitter, arrived on time and quickly set to work. He was very polite, communicated with us throughout, and did a wonderful job on our bedroom carpet. Would totally recommend Chris... See more
Company replied
Wasn’t told we would need extra bars for coir matting carpet. According to the fitters the carpet wasn’t measured correctly, no one came out to measure to ensure our measurements were correct. Fitters... See more
Company replied
Recently bought a carpet for our stairs and landing from the Dudley store. The sales guys were helpful without being pestering or pushy, left us to view carpets but were available when needed assi... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
132 Wellington Road, DY1 1UB, Dudley, United Kingdom
- 01384 259966
4.8
Excellent
167 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful. Kind. Didn't know what i wanted and they helped me.
January 24, 2026
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Pippa, thank you for taking the time to leave our Dudley store feedback.
We're so pleased that you're happy with the service that you received from the team.
Thank you again for the recommendation. Take care.
Plenty of choice
Plenty of choice, reasonable priced,
Very happy with the service
January 22, 2026
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi, thank you for taking the time to leave our Dudley store feedback.
We're so pleased to hear that the team was able to make your experience with us a positive one with a wide range of choice at reasonable prices.
We look forward to assisting you again in the future.
Excellent service in store today.
Excellent service in store today.
Highly recommended
January 22, 2026
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi, thank you for taking the time to leave a review.
We're so pleased that our Dudley store could meet your expectations and provide you with a excellent in store service.
We hope to assist you again with any future projects you may have. Take care.
Excellent service for us today great…
Excellent service for us today great prices and quick fitting
January 14, 2026
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Kourtnei, thank you for sharing how our Dudley store did.
Its great to hear that the team could meet your expectations and provide you with an excellent service.
Thank you again for the recommendation. Take care.
Was one time with delivery pleasant…
Was one time with delivery pleasant lads who put it down on my stairs no problem
December 1, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Brenda, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Dudley store and the independent fitters.
We hope to assist you again in the future. Take care.
United carpets in Dudley
I went into united carpets in Dudley to see about a carpet I like, and the team in there was really helpful with answering all my queries. Darren walked me through the best options for my needs, and was so kind, and patient.
I am happy with my choice and fitting was arranged for the very next day and fitters did a fantastic job.
Thank you to the team for all your help, great experience and would definitely recommend to all my friends and family.
December 31, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Martin, thank you for your kind review.
We’re delighted to hear about your positive experience at United Carpets Dudley. It’s great to know that Darren and the team were able to answer all your questions, guide you through the best options for your needs, and make the whole process smooth and stress free. We’re also pleased that the fitting was arranged so quickly and that the fitters did a fantastic job.
Thank you again for the recommendation. We hope to assist you again soon.
New bed new back!
Was desperate for a new mattress but kept forgetting to pop in to sort it.
Im glad I did in the end. It's amazing. Great support, really comfy and easy to manoeuvre to get the fitted sheets on which is really important as I have a weak shoulder.
Thank you all. 😊
December 23, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Helen , thank you for taking the time to leave such a positive review.
We're so pleased that our Dudley store could meet your expectations and provide you with an amazing 5 star service.
We hope to assist you again in the future. Have a great day.
Great service and very helpful
Great service and very helpful, fair price and great plenty to choose from.
December 12, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi, thank you for taking the time to leave a review.
We're so pleased that our Dudley store could meet your expectations and provide you with a great service with a wide range of products to choose from.
We hope to assist you again in the future. Take care.
The customer services is very good
The customer services is very good. They have good carpets and laminate.
December 12, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi, thank you for taking the time to leave a review.
Its a pleasure to hear that our Dudley store could meet your expectations and provide you with a 5 star service.
Thank you again for the recommendation. Take care.
We were so happy with our bedroom…
We were so happy with our bedroom carpets that we came back to get the rest of our house done-laminate and stairs and landing. Super service from the guys at the dudley store. Highly recommend!
November 24, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi, thank you for taking the time to leave a review.
We're so pleased that our Dudley store could meet your expectations and provide you with a super service.
Thank you again for the recommendation. Take care.
Friendly guys great work
Ok, two friendly guy’s rocked up to fit our carpet on a wet and windy Friday afternoon, they got stuck in and no time at all the carpet was down, cracking job, done by two bostin bloke’s, top job, 👍👊🏻
October 24, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Mark, thank you for taking the time to share your experience with us.
We're so pleased that our Dudley store could meet your expectations and make your experience with us a positive one.
We hope that you love your new carpet, have a fantastic day.
Carpets why look elsewhere
United carpets been the main supplier of quality carpets for dudley area giving good carpets. at fair price and good fitters special bonus being manager very easy to talk to.
November 19, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Bob, thank you for your kind feedback.
Its great to hear that our Dudley store could make your experience with us a positive one.
We look forward to assisting you again in the future, take care.
Great service lovely work would…
Great service lovely work would recommend fitter very good and polite
November 5, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Jason, thank you for taking the time to leave our Dudley store a review.
We're so pleased to hear that you're happy with the service that you recieved.
We hope to assist you with any projects in the future, take care.
Carpets
Absolutely lovely man helped us with our purchase explained the best carpets for a wheelchair. Was so helpful with setting 2 dates for fitting so we could decorate and unpack room by room. Amazing prices and the fitters are brilliant work so quick but do an amazing job.
October 2, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Dana, thank you for taking the time to leave a review.
Its great to hear that our Dudley store could help you find the right carpet for you and your home.
Thanks again for the recommendation, have a fantastic day.
Carpet great quality,fitting spot…
Carpet great quality,fitting spot on,would use again
August 15, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Gary, thank you for taking the time to leave a review.
We're so happy to hear that you're pleased with the service you recieved from our Dudley Store.
We look forward to your next visit with us, take care.
Another great job flooring looks lovely
Another great job flooring looks lovely
September 18, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Jay, thank you for taking the time to leave our Dudley store feedback.
We're so pleased they could make your experience with us a positive one.
Thanks again for the feedback, take care.
Superb carpet for the price .
Superb carpet for the price .everyone
treading on it has commented on the luxury feel. Very pleased.
August 20, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi, thank you for your feedback.
Its great to hear that our Dudley store could make your experience with us a positive one.
Thank you again for the recommendation, take care.
Beware of this company …
After a laminated floor had been fitted 8 packs of laminate were left.When I asked about a refund I was told that this laminate was now discontinued and they could not resell it.Therefore no refund
August 23, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Good afternoon Mr Glass, thank you for taking the time to leave feedback.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details, and a member of our team will be in contact.
Kind Regards
The United Team
Always go that extra mile to help and…
Always go that extra mile to help and they are so polite
August 11, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Jules, thank you for leaving us such kind feedback.
Its great that our Dudley store could go that extra mile to ensure your expectations where fulfilled.
We hope to assist you with any future projects, take care.
Reply from United Carpets & Beds - Dudley
Hi Jade, thank you for taking the time to leave a review!
We're so pleased our Dudley store could meet your expectations and provide you with a positive experience.
we hope to assist you again in the future, take care.
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