Very good price. Chris the carpet fitter made an excellent job of fitting the carpets, so professional. Will be using United Carpets again without fear.
Company replied
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See what reviewers are saying
Chris, the carpet fitter, arrived on time and quickly set to work. He was very polite, communicated with us throughout, and did a wonderful job on our bedroom carpet. Would totally recommend Chris... See more
Company replied
Wasn’t told we would need extra bars for coir matting carpet. According to the fitters the carpet wasn’t measured correctly, no one came out to measure to ensure our measurements were correct. Fitters... See more
Company replied
Recently bought a carpet for our stairs and landing from the Dudley store. The sales guys were helpful without being pestering or pushy, left us to view carpets but were available when needed assi... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
132 Wellington Road, DY1 1UB, Dudley, United Kingdom
- 01384 259966
4.8
Excellent
167 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very good service and good value for…
Very good service and good value for money.
June 10, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Melaine, thank you for sharing how our Dudley store did!
We're so glad that they could provide you with a good service with good value for money.
We hope to assist you again in the future, have a great afternoon.
United Carpets provide excellent value for money…
United Carpets provide excellent value for money and customer service. The installer Klodi did an outstanding job installing the laminate flooring in our living room and hall. We are really pleased and shall use UC again.
July 2, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Steven, thank you for taking the time to leave us a review!
Its great to hear that our Dudley store & independent fitter could make your experience with us an excellent one.
We look forward to assisting you on your next project, have a fantastic day.
Great service
Great service, fitter was a pleasure to have in my home, fitting excellent.
Very happy 😃
July 1, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Lisa, thank you so much for your kind review!
Its brilliant to hear that our Dudley store & independent fitter could make your experience with us a great one with excellent fitting.
We hope to assist you again in the future, take care!
All good
Staff were helpful, took the time to find what I was looking for and provide advice on a separate matter. They were accommodating when I had to change the delivery day due to a leak. Fitter arrived when expected and the carpet was fitted well. All good, nothing to complain about.
May 20, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi, thank you for taking the time to leave us a review!
We're so pleased to hear that our Dudley store could provide you with a 5 star service.
We hope that you love your new carpet, take care!
Excellent servuce
Very straight-forward process. They had exactly what we wanted, at the right price and could fit it within a few days. Friendly, helpful and efficient in store staff and great carpet fitter. Have bought from them before and will do so again.
May 7, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Patricia,
Thank you for taking the time to leave feedback!
We are delighted to hear that you had a positive experience with your recent fitting and the overall service provided by our team.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Dudley
Exceptional
Fantastic service provided from the staff within the store especially Darren helped me come to a decision easier than expected and Ismail came to check my sizes to make sure I wasn’t paying for more than I needed exceptional service from store to floor can’t fault definitely recommend
June 13, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Daz,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience as well as taking advantage of our free measure and estimate service to get the perfect fit.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Dudley
Chris our carpet fitter was amazing.
Chris our carpet fitter was amazing.
He came early to make sure the job at home was done quickly.
He was very tidy and ensured we was happy with the fit!
Overall from ordering to fitting we’ve had a perfect experience.
Thank tou
May 30, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Joanna, thank you for taking the time to share your experience with us!
We're so glad that our Dudley store and independent fitters could meet your expectations and provide you with an amazing service.
We hope to assist you again in the future, take care!
Quality of material and fitting finish…
Quality of material and fitting finish is terrible!
April 19, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Good afternoon Ama, thank you for your feedback.
Please do not hesitate to contact the Dudley store or email customerservice@unitedcarpets.net if you are not satisfied with the finished results of your product. We will be more than happy to rectify any issues.
Kind Regards
The United Team
Reply from United Carpets & Beds - Dudley
Thank you for taking the time to leave us a review! We hope to see you again for your next project.
Very professional service polite and…
Very professional service polite and respectful happy with carpet and fitting
May 7, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Dee, thank you for taking the time to leave us a review!
Its great to hear that our Dudley store was able to meet your expectations and provide you with a professional and polite service.
We hope that we get the opportunity to assist you again in the future.
All The Best
The United Team
Good experience, no hassles.
Carpet was a good price. Plenty of help in the showroom. Fitters turned up on time and carpet looks fantastic. Would recommend.
April 16, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Craig, thank you for taking the time to leave us a feedback!
We're so pleased to hear that our Dudley store & independent fitters could meet your expectations and provide you with a fantastic service.
thank you again for the recommendation, take care!
Delivered and fitted quickly
Delivered and fitted quickly. Good customer communications happy with flooring
March 28, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Lindsay, thank you for taking the time to leave us a review!
We're so pleased that our Dudley store was able to meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future, take care!
Had a fantastic experience at the…
Had a fantastic experience at the Dudley branch we brought some lovely laminate they helped with the measurements as I only work with ft and inches we even had a discount, we had a box left over took it back and had a refund with out any fuss as I'd forgot the receipt well done to the Dudley team and thank you
April 26, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Julie, thank you for taking the time to share your experience!
We're so pleased to hear that our Dudley store could meet your expectations and provide you with a fantastic service.
We hope to assist you again in the future, take care!
Beautiful carpets ,well priced ,carpet…
Beautiful carpets ,well priced ,carpet fitters very friendly and professional,
March 14, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Vivienne, thank you for taking the time to leave us a review!
We're so pleased that our Dudley store could meet your expectations and provide you with a positive service.
We hope that we can assist you again in the future, take care!
Absolutely fantastic
Absolutely fantastic. Ishmel was amazing helping me with all the different kinds of flooring, and the fitting was done perfect 👌 we have even picked our next flooring
Thank you
United carpets
April 8, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Juju, thank you for taking the time to leave us such kind feedback!
We're so glad that our Dudley store could make your experience with us a fantastic one.
We look forward to assisting you with your next flooring, take care!
Great service
We ordered carpets for our new house from the Dudley store, the chap who served us was very helpful! On fitting day Chris the fitter was brilliant, on time, did a great job, he even measured our stairs landing and hallway, we were then able to phone another order through and pay over the phone, saving us a trip into store! Great service! We will definitely be using them again in future to finish our other rooms! Thanks again Chris and the team we are very pleased
April 9, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Georgina, thank you for taking the time to leave us a review!
Its great to hear that our Dudley store could meet your expectations and provide you with a positive experience.
We look forward to assisting you again next time, have a fantastic day!
Reply from United Carpets & Beds - Dudley
Hello, thank you for taking the time to leave us a review!
We're so pleased that our Dudley store could meet your expectations and provide you with a positive service wit h great products.
We hope to assist you again in the future, have a fantastic evening!
Good service and reliable
Good service. Appreciated that I was texted a time frame between the time when delivery would be made. This allowed me to get myself ready and prepared. I also appreciated the fact also that the delivery men assisted in disposing of my bed and pulling the base apart as I had just done surgery on my hand and couldn’t do much less I aggravated the cut. Thank you for your service
February 8, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hello Mitzy, thank you for taking the time to leave us a review!
We're so glad that our Dudley store could meet your expectations and provide you with a positive service.
We hope to see you again in the future, take care!
Klodi the fitter is brilliant!
Flooring looks fab. Klodi the fitter was brilliant! Would definitely recommend!
February 14, 2025
Unprompted review
Reply from United Carpets & Beds - Dudley
Hi Gavin, thank you for taking the time to leave us a review!
We're so pleased to hear that our Dudley store could meet your expectations and provide you with a brilliant service.
Thanks again for the recommendation, take care!
Reply from United Carpets & Beds - Dudley
Hello Nicholas, thank you for taking the time to leave us a review!
We're so pleased that our Dudley store could meet your expectations and provide you with a excellent service.
We hope to assist you again in the future.
All the best
The United Team
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