I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more
Company replied
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I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more
Company replied
Good advice given when I chose my carpet. Friendly approachable staff. Fitting was done to suit my timing. Fitters did an excellent job. All round brilliant service.
Company replied
Great service received from the Boothferry Road store in Hull, popped in the weekend before Christmas to sort out a carpet for our lounge, to be fitted end of January and got a lovely carpet at a gre... See more
Company replied
Invoice 87265 - Visited the showroom on Boothferry Road, Hull earlier this afternoon. The service we received from Ray and his colleague was excellent. Ray was particularly helpful in advising us of... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

96-98 Boothferry Road, HU4 6ER, Hull, United Kingdom
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Replied to 98% of negative reviews
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Fab service in your Boothferry Road store. Ray was really friendly and helpful. We wasn't sure about our measurements so went back the next day and the guy who helped us made us feel at ease!
Invoice number- 87035

Reply from United Carpets & Beds - Hull Boothferry
Visited the Boothferry Rd store Craig was very knowledgeable and happy to tell us about all types of carpets, helpful info for my son too make his own choice of carpet.

Reply from United Carpets & Beds - Hull Boothferry
Visited the Boothery road store after visiting a different carpet shop to see if they had something similar. Ray couldn’t have been anymore helpful if he tried, nothing was to much and is a credit to the Boothery road store. He was very knowledgeable and we ended up purchasing from the help of his recommendation. 5* customer service. Invoice 87039

Reply from United Carpets & Beds - Hull Boothferry
Once again Jay,Craig and his staff have been so efficient.We have bought all our carpets from their store in Boothferry Road,Hull.Great choice,wonderful service and in this climate great prices.Thank you boys.

Reply from United Carpets & Beds - Hull Boothferry
Great service at the Boothferry Road store the salesman was first class and advised us exactly the type of carpet we needed for our staircase and landing
Fitted today and looks fantastic
Very pleased we chose United Carpets and Beds
Invoice number 86969

Reply from United Carpets & Beds - Hull Boothferry
Visited the Boothferry Road store and the service was fantastic. We had quotes from other stores and showed them to Craig that served us. He was brilliant and explained the different types of carpet and what would be the best for our area. No pushy sales just great friendly service and fantastic value. 100% recommend.
Invoice 86988

Reply from United Carpets & Beds - Hull Boothferry
Invoice number 86897, Boothferry Road Hull Store.
Had loft Carpet fitted, not the easiest room but did a fantastic job. This is the third carpet we have had from this store and always gives great service and are easy to deal with.
Thank you

Reply from United Carpets & Beds - Hull Boothferry
Brought my mum in to purchase a carpet and was instantly welcomed warmly and kindly. Very helpful and professional and really put her at ease which was very much appreciated as she has anxiety issues and sometimes has trouble talking to people. Thank you very much for your professionalism

Reply from United Carpets & Beds - Hull Boothferry
Invoice: 85600
We visited the Boothferry road store in Hull today to buy a new bed. We were served by a a guy called Jay who was polite and helpful and seemed very knowledgeable about the different types of mattresses and frames. I was able to try out several different beds before settling on one that seemed a good balance of quality & price. Not only that but they also provide a good recycling service whereas some other local stores we tried did not. We’d definitely recommend giving them a visit!

Reply from United Carpets & Beds - Hull Boothferry
What a great shop.
Staff member Ray Ralph at Booth ferry road branch was very experienced, knowledgeable and well informed about his products.
The whole experience was great from start to finish with the added bonus of the carpet being delivered and fitted the very next day.
We will definitely be returning for our next carpets.
Great service and thanks so much
85674

Reply from United Carpets & Beds - Hull Boothferry
Craig is a brilliant sales person, he helped us colour match an existing carpet we had and wasn’t pushy at all, he gave my husband and I time to talk it over and was ready to take our order once we had decided to go for it, he is very knowledgeable on all aspects of the carpets and underlays and was a pleasure to deal with

Reply from United Carpets & Beds - Hull Boothferry
Bought lounge carpet, had wooden laminate laid a few weeks ago and bedroom carpet now the lounge. Craig, Ray and Jay have all served and helped me with all my choices. Knowledgeable and patient really go out their way to help you. Will always deal with this store on Boothferry Road.

Reply from United Carpets & Beds - Hull Boothferry
I visited the Boothferry Road, Hull store and Ray couldn't have been more helpful. He answered all of my questions and explained everything very clearly. Nothing was too much trouble. Will definitely recommend to friends and family (inv 86924)

Reply from United Carpets & Beds - Hull Boothferry
Went in with elderly mother-in-law who wanted new kitchen vinyl floor. Easy parking next to the store. Jay who helped us was friendly and approachable, very informative which made the sale process easy. All good.
Invoice - 85613

Reply from United Carpets & Beds - Hull Boothferry
Hi, we went to the Boothferry road branch in search of a new matress, Ray the assistant was experienced in his knowledge of all the different types of mattresses on offer. He listened carefully to our needs and spent a lot of time explaining what the mattress features were. We were totally happy with his recommendation after trying several mattress and purchased the one we found most comfortable and suited our needs. He did explain the waiting time for delivery, which we were happy to wait for the right mattress for us. We found we had a really good experience and hopefully the mattress will be ideal for our needs when delivered. Thankyou for your great customer service.
Dean Watson

Reply from United Carpets & Beds - Hull Boothferry
Staff in Boothferry Rd store were very helpful, professional and knowledgeable. We had ordered same day and it was fitted within a week, to an extremely high standard. Invoice 86818

Reply from United Carpets & Beds - Hull Boothferry
United carpets boothferry road…
Fantastic service and brilliant price couldn’t be more helpful Ray was a great help, thank you
Invoice: 85606

Reply from United Carpets & Beds - Hull Boothferry
Excellent service and extremely professional and quick fitters. I had two rooms completed within a day.

Reply from United Carpets & Beds - Hull Boothferry
Excellent service, very well mannered and very helpful

Reply from United Carpets & Beds - Hull Boothferry
Staff at shop excellent
Delivery drivers made loads noise. Dropping and banging our bed no care taken taking wrapping off picking up and letting go banging on ceiling
Delivery date change had no bed for 5 days.
Shop experience really good though

Reply from United Carpets & Beds - Hull Boothferry
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