United Carpets & Beds - Hull Boothferry Reviews 

230
TrustScore 4.5 out of 5

4.6

96-98 Boothferry Road, HU4 6ER Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more

Company replied

Rated 5 out of 5 stars

Good advice given when I chose my carpet. Friendly approachable staff. Fitting was done to suit my timing. Fitters did an excellent job. All round brilliant service.

Company replied

Rated 5 out of 5 stars

Great service received from the Boothferry Road store in Hull, popped in the weekend before Christmas to sort out a carpet for our lounge, to be fitted end of January and got a lovely carpet at a gre... See more

Company replied

Rated 5 out of 5 stars

Invoice 87265 - Visited the showroom on Boothferry Road, Hull earlier this afternoon. The service we received from Ray and his colleague was excellent. Ray was particularly helpful in advising us of... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 96-98 Boothferry Road, HU4 6ER, Hull, United Kingdom

  • 01482 566175

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(230)

1,927 reviews in the last 12 months

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Rated 5 out of 5 stars

Fab service in your Boothferry Road…

Fab service in your Boothferry Road store. Ray was really friendly and helpful. We wasn't sure about our measurements so went back the next day and the guy who helped us made us feel at ease!
Invoice number- 87035

November 5, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Becky

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

United Carpets (87047)

Visited the Boothferry Rd store Craig was very knowledgeable and happy to tell us about all types of carpets, helpful info for my son too make his own choice of carpet.

November 6, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

5* customer service from Ray Boothery road store.

Visited the Boothery road store after visiting a different carpet shop to see if they had something similar. Ray couldn’t have been anymore helpful if he tried, nothing was to much and is a credit to the Boothery road store. He was very knowledgeable and we ended up purchasing from the help of his recommendation. 5* customer service. Invoice 87039

November 3, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Eve

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Once again Jay,Craig and his staff have…

Once again Jay,Craig and his staff have been so efficient.We have bought all our carpets from their store in Boothferry Road,Hull.Great choice,wonderful service and in this climate great prices.Thank you boys.

November 1, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Julie

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Great service at the Boothferry Road…

Great service at the Boothferry Road store the salesman was first class and advised us exactly the type of carpet we needed for our staircase and landing

Fitted today and looks fantastic

Very pleased we chose United Carpets and Beds

Invoice number 86969

November 1, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Visited the Boothferry Road store and…

Visited the Boothferry Road store and the service was fantastic. We had quotes from other stores and showed them to Craig that served us. He was brilliant and explained the different types of carpet and what would be the best for our area. No pushy sales just great friendly service and fantastic value. 100% recommend.
Invoice 86988

October 27, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Loft room carpet

Invoice number 86897, Boothferry Road Hull Store.
Had loft Carpet fitted, not the easiest room but did a fantastic job. This is the third carpet we have had from this store and always gives great service and are easy to deal with.
Thank you

October 27, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Sharon

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

86978

Brought my mum in to purchase a carpet and was instantly welcomed warmly and kindly. Very helpful and professional and really put her at ease which was very much appreciated as she has anxiety issues and sometimes has trouble talking to people. Thank you very much for your professionalism

October 26, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Kennie

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Happy - Boothferry Road 85600

Invoice: 85600
We visited the Boothferry road store in Hull today to buy a new bed. We were served by a a guy called Jay who was polite and helpful and seemed very knowledgeable about the different types of mattresses and frames. I was able to try out several different beds before settling on one that seemed a good balance of quality & price. Not only that but they also provide a good recycling service whereas some other local stores we tried did not. We’d definitely recommend giving them a visit!

October 25, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Calum

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

What a great shop.

What a great shop.
Staff member Ray Ralph at Booth ferry road branch was very experienced, knowledgeable and well informed about his products.

The whole experience was great from start to finish with the added bonus of the carpet being delivered and fitted the very next day.
We will definitely be returning for our next carpets.
Great service and thanks so much
85674

October 9, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Craig is a brilliant sales person

Craig is a brilliant sales person, he helped us colour match an existing carpet we had and wasn’t pushy at all, he gave my husband and I time to talk it over and was ready to take our order once we had decided to go for it, he is very knowledgeable on all aspects of the carpets and underlays and was a pleasure to deal with

October 23, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Julie

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Bought lounge carpet

Bought lounge carpet, had wooden laminate laid a few weeks ago and bedroom carpet now the lounge. Craig, Ray and Jay have all served and helped me with all my choices. Knowledgeable and patient really go out their way to help you. Will always deal with this store on Boothferry Road.

October 17, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Karen

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Boothferry Road Store - A*

I visited the Boothferry Road, Hull store and Ray couldn't have been more helpful. He answered all of my questions and explained everything very clearly. Nothing was too much trouble. Will definitely recommend to friends and family (inv 86924)

October 18, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Amber,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Friendly & helpful- Boothferry store, Hull

Went in with elderly mother-in-law who wanted new kitchen vinyl floor. Easy parking next to the store. Jay who helped us was friendly and approachable, very informative which made the sale process easy. All good.

Invoice - 85613

October 15, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Hi I went into the boothferry road…

Hi, we went to the Boothferry road branch in search of a new matress, Ray the assistant was experienced in his knowledge of all the different types of mattresses on offer. He listened carefully to our needs and spent a lot of time explaining what the mattress features were. We were totally happy with his recommendation after trying several mattress and purchased the one we found most comfortable and suited our needs. He did explain the waiting time for delivery, which we were happy to wait for the right mattress for us. We found we had a really good experience and hopefully the mattress will be ideal for our needs when delivered. Thankyou for your great customer service.
Dean Watson

October 8, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Michelle,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Helpful and professional

Staff in Boothferry Rd store were very helpful, professional and knowledgeable. We had ordered same day and it was fitted within a week, to an extremely high standard. Invoice 86818

September 28, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi James,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

United carpets boothferry road…

United carpets boothferry road…
Fantastic service and brilliant price couldn’t be more helpful Ray was a great help, thank you

Invoice: 85606

October 7, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Wednesday,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Excellent service and extremely…

Excellent service and extremely professional and quick fitters. I had two rooms completed within a day.

August 16, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Steve,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very well mannered and very helpful

September 29, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Olwen,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 4 out of 5 stars

Staff at shop excellent

Staff at shop excellent
Delivery drivers made loads noise. Dropping and banging our bed no care taken taking wrapping off picking up and letting go banging on ceiling
Delivery date change had no bed for 5 days.
Shop experience really good though

September 10, 2022
Unprompted review
United Carpets & Beds - Hull Boothferry logo

Reply from United Carpets & Beds - Hull Boothferry

Hi Claire,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

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