I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more
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I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... See more
Company replied
Good advice given when I chose my carpet. Friendly approachable staff. Fitting was done to suit my timing. Fitters did an excellent job. All round brilliant service.
Company replied
Great service received from the Boothferry Road store in Hull, popped in the weekend before Christmas to sort out a carpet for our lounge, to be fitted end of January and got a lovely carpet at a gre... See more
Company replied
Invoice 87265 - Visited the showroom on Boothferry Road, Hull earlier this afternoon. The service we received from Ray and his colleague was excellent. Ray was particularly helpful in advising us of... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

96-98 Boothferry Road, HU4 6ER, Hull, United Kingdom
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Replied to 97% of negative reviews
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the gentleman (named Craig) helped us choose a bedroom carpet and bathroom lino. He was really helpful, talking us through the various options and prices. I will definitely be returning as its local to me aswell as recieving a top quality service.
Invoice number: 87443 @Boothferry rd store, Hull

Reply from United Carpets & Beds - Hull Boothferry
Rang the store this morning regarding how to measure carpet for the stairs spoke to a gentleman named ray
He ask me to send a video of them and the room with measurements and we could go from there
Sent message as requested and he came back to me within minutes with a price two hours later went to store to view the carpet as pictures and purchase it all at the same time.
Outstanding customer service and excellent sales experience we couldn’t be happier
Thanks ray for your help and rapid response on messages

Reply from United Carpets & Beds - Hull Boothferry
We bought our carpet from the branch in Hull. The costumer service was good however everything in me tells me we were cheated, they came to do the measurements, calculated the square metre themselves, we ended with a ridiculous price but we were desperate to get the job done quickly, so we could not complain. The carpet fitter also asked for his payment separately but it was supposed to be free fitting?? Apparently his pay was deducted from the cost of the carpet, I do not believe this in anyway. The carpet fitter cut the carpet in a ridiculous way, he left so many off cut, in my opinion could have fitted another room but he probably wanted to make it look like the carpet could only cover the area we bought it for.
I would never use the carpet company again and would not recommend it.

Reply from United Carpets & Beds - Hull Boothferry
We are highly satisfied with our living room carpet thank you very much

Reply from United Carpets & Beds - Hull Boothferry
Invoice 87265 - Visited the showroom on Boothferry Road, Hull earlier this afternoon. The service we received from Ray and his colleague was excellent. Ray was particularly helpful in advising us of the type of carpet we required for the room we were doing. We cannot rate them highly enough and are going back again in the New Year for flooring for another room. Completely recommend them. John and Anne of Anlaby.

Reply from United Carpets & Beds - Hull Boothferry
Great service received from the Boothferry Road store in Hull, popped in the weekend before Christmas to sort out a carpet for our lounge, to be fitted end of January and got a lovely carpet at a great price on a Christmas special. Ray and his colleague in the store were very knowledgeable and helpful and a sale was quickly agreed on a buy now pay later deal, inv number 87260.
Would highly recommend this store!

Reply from United Carpets & Beds - Hull Boothferry
From the moment we entered the Boothferry rd store from start to finish We received exceptional customer service. We met Craig and he helped us with everything and was honest and friendly. Our customer reference is 87241.
Cheers everyone

Reply from United Carpets & Beds - Hull Boothferry
From ordering to fitting this company is brilliant . Guys are very friendly at point of ordering and the fitters very pleasant and do a 1st class job . Will use no one else for carpets and fitting . Boothferry Road Hull store
Order nos 87168

Reply from United Carpets & Beds - Hull Boothferry
Everyone was very helpful and gave full instructions on how to measure the carpets. Warm, helpful and friendly staff.
Bought two lovely carpets for dining room and hallway and landing, would definitely use again.

Reply from United Carpets & Beds - Hull Boothferry
Both guys who served us were so friendly and went above and beyond for us, one of them even came to measure all three rooms on the spot because we managed to mess up the messurements.
They always say build repore with customers and they will end up coming back, we are eventually going to do the whole house because of how efficient, helpful and lovely the guys were!
Can't wait for the fitting now!
Prices were good in there too, lots of off cuts and various styles and colours!
Worth the 5 stars, brilliant!

Reply from United Carpets & Beds - Hull Boothferry
Very pleased with the customer service we received with our order. We have purchased from this store previously and was again very happy with the quality of the product and price.
Order number 87197

Reply from United Carpets & Beds - Hull Boothferry
Got a great offer on laminate with a quick turnaround time to get fitted too, very good service. Boothferry Road, Hull. 85638

Reply from United Carpets & Beds - Hull Boothferry
Brilliant customer service whilst me and my partner were looking at carpets, gave us a quote and we went back the next day and Craig looked after us! Really happy with the customer service Craig provided at the Boothferry Road United Carpets and Beds! After having a negative experience at another branded store we are glad we put our trust in them! Invoice number- 87194

Reply from United Carpets & Beds - Hull Boothferry
The staff at the Boothferry Road branch were so helpful, giving advice on which type of carpet would be suitable for both my livingroom and staircase.
There was lots of choice in my price range and I'm extactic that it can be fitted before Chrsitmas. Will be using them again for my next carpet 😊

Reply from United Carpets & Beds - Hull Boothferry
Invoice number 87151.
From walking in the door at the Boothferry Road store Hull, I found very helpful and polite staff. Ray was absolutely amazing and his help invaluable! There was so much to choose from and such a massive range of colours but he guided me with his expert knowledge of what was needed for my lounge, from depth of capets and different underlay. I visited the store 3 times and on every occasion I was greeted in a happy and cheerful manner by all the staff. Highly recommended store.

Reply from United Carpets & Beds - Hull Boothferry
Really helpful staff. Helped with information on the carpets, gave recommendations on which would be suitable for what rooms. Priced up really quickly, quick fitting times and very supportive.
Invoice no 87142
Boothferry Road store

Reply from United Carpets & Beds - Hull Boothferry
Great service from Tim. Made to feel at ease. I only do measurements in Ft & Ins, but that was no problem for Tim. Great team, keep up the good work. Will definitely use again and recommend to others.
Boothferry Road
Imvoice Number - 87139

Reply from United Carpets & Beds - Hull Boothferry
Great Customer service. Great Advice off Craig. Craig measured up for my carpets & gave Advice. Went to the Boothferry store to choose carpets & flooring Great atmosphere between staff. All staff friendly. Made to feel at ease & reassured. Would recommend

Reply from United Carpets & Beds - Hull Boothferry
Great customer service. They really go above and beyond to ensure you don't spend more than necessary in terms of wastage!
Invoice 87048

Reply from United Carpets & Beds - Hull Boothferry
Because they have quality materials and also there staff is well manner to attend to their customers.

Reply from United Carpets & Beds - Hull Boothferry
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