It was a stressful experience from start to finish. Did not always feel like some of the staff wanted our custom. When we went back another day it was better service, carpet measuring was arranged... See more
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We went in looking for new carpet and a new mattress and was greeted by a staff member named Ryan by the door. He was very genuine, didn't make us feel pressured and was very informative throughout th... See more
Company replied
Can’t recommend highly enough! Been shopping around various suppliers, I wanted vinyl flooring & united carpets had by far the best choice / quality at the best price. Brad helped me find exactly what... See more
Company replied
Great selection of beds online with good descriptions of their construction and what the technical spec is . Lincoln is our nearest store but the bed came direct from the warehouse and we were advised... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company

- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise

Contact info
Deacon Road, LN2 4JB, Lincoln, United Kingdom
- 01522 512060
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Easy process from ordering to delivery…
Easy process from ordering to delivery & fitting.
Both in store & the guys who fitted it couldn’t have been more helpful…very professional & can’t recommend them highly enough.

Reply from United Carpets & Beds - Lincoln

Reply from United Carpets & Beds - Lincoln
Top service
Very pleasant man in the shop and two friendly guys delivered and set bed up

Reply from United Carpets & Beds - Lincoln
Very well looked after from entering…
Very well looked after from entering the store. Great discounts and the fitting was carried out with a minimum of delay. Overall an excellent service. I highly recommend

Reply from United Carpets & Beds - Lincoln
Recently refloored the whole of our…
Recently refloored the whole of our ground floor and stairs. The guys at UCB Lincoln gave brilliant advice and were so friendly and helpful through the whole process. Will certainly use them again.

Reply from United Carpets & Beds - Lincoln
I couldn’t have asked for a better…
I couldn’t have asked for a better service from this company, every inch of detail was perfect. Any problem I had was solved by Bradley hardy himself. As someone who has a disability and struggled to move and need extra understanding Bradley and his father Scott hardy went to extra lengths to make my home look perfect! And to there extra pair of hands for making it look unreal cam rowesome.
I couldn’t ask recommend a better company or lads to come and fit your floors they’re standard and politeness is five star.
Thank you again for making my home a home 🫶🏻

Reply from United Carpets & Beds - Lincoln
Excellent friendly service with…
Excellent friendly service with knowledgeable advice on which flooring would be best for us

Reply from United Carpets & Beds - Lincoln
From start to finish we were happy
From start to finish we were happy. Great communication and good professional fitters.
Would highly recommend.

Reply from United Carpets & Beds - Lincoln
We purchased our carpet at the lincoln…
We purchased our carpet at the lincoln branch deacon Rd, friendly staff , very helpful, they let's us look around and gave advice when we needed it , we chose our carpet set a date for it to be fitted , we had to change our fitting date not a problem they worked with us we were so grateful, carpet fitters were great and did a great job tidy up and cleared everything away

Reply from United Carpets & Beds - Lincoln
Excellent and honest service
We went in looking for new carpet and a new mattress and was greeted by a staff member named Ryan by the door. He was very genuine, didn't make us feel pressured and was very informative throughout the whole process. Helped answer any queries we had along the way and went the extra mile by confirming measurements in our new home, just to avoid any hiccups on fitting day. Will definitely be using United again in the future

Reply from United Carpets & Beds - Lincoln
We and my wife have lived in our house…
We and my wife have lived in our house since it was built 16 years ago. United carpets did the original installation and were great 👍 👌. Very high standard and very efficient and courteous
They then renewed again after 8 years and again last week. Always great service them. Well done Bradley and the 2 fitters jake and Paul. The best. Keep it up guys!!.

Reply from United Carpets & Beds - Lincoln
Im disabled and this company was 5star…
Im disabled and this company was 5star from beginning to end the carpet and underlay was a great price, and im really pleased with my purchase, because i was disabled they could work around both my sofas so that was a big thing for me because i didn't have to pay to get my sofas moved, i would highly recommend the company and i will definitely be going back at some point
Kind regards
Sandra johnson

Reply from United Carpets & Beds - Lincoln
I sadly wouldn’t recommend
I felt at time they weren’t very professional (initial contact with Rotherham was better than Lincoln), and the quality is just not as good as I was expecting. Their carpet is better than their laminate, but it is starting to come up a little in places. I just sadly wouldn’t go back, or recommend unfortunately, the prices you pay vs the quality, I have used better providers online. I am disappointed with the quality and some elements of the service received.

Reply from United Carpets & Beds - Lincoln
Order our vinyl flooring poor service help…
Order our vinyl flooring got great help and service in the shop initially.
2 fitters arrived on the arranged date/time but unfortunately the vinyl wasn’t fitted very well and there was even a cut/tear that they had glued down to cover it up but later claimed they didn’t notice it and also air bubbles of witch they said they would come back and rectify.
We spoke to the shop and explained we weren’t happy of which they arranged either a small amount of discount or to be replaced we opted for the latter they arranged another time /date to come and firstly take up the original floor of which they did and returned the following day to lay the new floor.
Taking into account we have recently paid over £800 to have the floor screed and made perfectly flat , unfortunately the fitters didn’t fully remove all of the backing from the previous vinyl which as caused lump in our new vinyl.
I telephone the shop to speak with the manager who wasn’t in and spoke with an assistant who in return stated he would get the manager to call the following day this never happened
It appears to us that a lot of company’s are just out to get what they can out of you and take your money and don’t want to know about the problems
With this in mind we will definitely not be using united carpet s again
I would just like to say after speaking with the store Manager who offered to come out again, I clearly stated that we didn’t want the hassle and that we will live with it, I didn’t once say I was satisfied with it.

Reply from United Carpets & Beds - Lincoln
I gave you 4 stars out of 5 stars…
I gave you 4 stars out of 5 stars because if I gave you 5 stars their would be no room for improvement, carpet fitters where polite and Bang-on, would use you again.
Thank-you

Reply from United Carpets & Beds - Lincoln
All round good service who…
Really helpful staff in the shop who organised fitting at short notice. Carpet fitted well in a difficult area

Reply from United Carpets & Beds - Lincoln
Recently wrote a review for this…
Recently wrote a review for this company saying how great it was, decided to have some more laminate flooring laid, in hallway with same fitters, job was delayed, because of illness,fair enough, when fitters finished they asked for £150 more than I had been quoted.
One of the door bars was damaged scratched, when fitted, fitter agread to come back on the following Monday.
Got a call from the shop, day after fitting saying I should pay the fitters more money, I said I would speak to them when they come to replace door bar, foolishly I spoke to the fitter on the phone and he said it would really help him out to transfer by bank transfer that day and he would come back Monday, so sent him £80, not seen him since, despite texting and calling.

Reply from United Carpets & Beds - Lincoln

Reply from United Carpets & Beds - Lincoln
Great service
Really easy to order.
Slight change to the stair caret on the day but received a call and was upgraded to an even nicer one.
Fitters were friendly and professional and had my new stair and living room carpets down in no time.
Great service.
Will definitely be ordering again for my bedroom.

Reply from United Carpets & Beds - Lincoln
Would highly recommend
Would highly recommend, from entering the store to paying, all staff helpful and professional, as we're the fitters, everything was perfect.

Reply from United Carpets & Beds - Lincoln
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