Great experience. Really helpful in store and accommodated me when I needed to change the date for fitting. The fitting guy Logan was amazing. Professional, friendly and really helpful as it turned ou... See more
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“Visited the store recently and was really impressed with the huge selection of rugs available – plenty to choose from for all styles and budgets. Simon was an absolute delight, very knowledgeable an... See more
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From our initial walk into the shop & the welcome we received it was an easy decision to make our purchase. Furthermore the carpet fitters were excellent in every way.
Company replied
Great company fast and efficient lovely lady Kelly behind behind desk sorting fitting out . Great fitter think his name was Kyle or kylie tall and lanky with big ears great guy would defo recommend
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Old Mill Lane, NG19 9AJ, Mansfield, United Kingdom
- 01623 428481
4.6
Excellent
258 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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United carpets mansfield old mill Lane …
United carpets mansfield old mill Lane like tina turner always sings ...... Yr simply the BRST im giving a big shout out to shaun top legend thankyou sooo much for yr help and customer service lovely vinyls 10 10 ...michelle
May 26, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hello Michelle, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Mansfield store.
Thank you so much for the recommendation. Take care.
Had a great experience buying carpet…
Had a great experience buying carpet from Simon Trolley. The service was so good that I went back again the following year to buy carpet for another room. Great quality, helpful advice, and a smooth experience both times. Highly recommend!
May 31, 2025
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hello Lewis, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Mansfield store.
Thank you so much for the recommendation. Take care.
Great service and particularly good…
Great service and particularly good assistance from Simon Trolley.
May 22, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hello Steve, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Mansfield store.
Thank you so much for the recommendation. Take care.
Fantastic service from start to finish…
Fantastic service from start to finish shop assistant Ian very helpful
May 20, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Selena, thank you so much for taking the time to leave a review.
Its great to hear that our Mansfield store was able to meet your expectations and provide you with a fantastic service from start to finish.
We hope to assist you again in the future. Take care.
I've used this company for few…
I've used this company for few properties, quality and service is very good, Simon done my house and knows his stuff, will always pop and see him, thanks again
April 25, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi, thank you for taking the time to leave a review.
We're so pleased that our Mansfield store could meet your expectations and provide you with a 5 star service throughout.
We hope to assist you again in the future. Take care!
Been in today 2 lovely men both helped…
Been in today 2 lovely men both helped Simon and Ian help chose a carpet for me as had no clue what I wanted great polite,will shop again there very soon .thank you lads .
May 24, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Kelly, thank you for taking the time to share how our Mansfield store did.
Its great to hear that Simon and Ian could help you find the right carpet for you and your home.
We look forward to assisting you again in the future. Take care.
Thanks Simon.
I visited United Carpets and Beds recently and had a brilliant experience. The store has a fantastic range of quality items to suit every budget, and the prices are very competitive.
A special thank you to Simon, who helped me from start to finish. He was friendly, knowledgeable, and gave honest, helpful advice with absolutely no pressure. He took time to explain all my options, brought out samples, and made sure I was completely happy with my choices. Nothing was too much trouble, and his service was outstanding.
Delivery and fitting went smoothly and on time, and I’m delighted with my new flooring.
Highly recommend United Carpets and Beds – just ask for Simon.
May 2, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Simon, thank you so much for your wonderful review and for choosing United Carpets and Beds.
We’re delighted to hear you had such a positive experience and that you’re pleased with your new flooring.
We also appreciate your comments about our delivery and fitting team — it’s great to hear everything went smoothly and on time.
Thank you again for your recommendation and support. We hope to welcome you back again in the future!
Excellent service as always
Excellent service as always. Fitter was great too. I tried a different local trader last yr and the result was awful. Ive been using United carpets for many yrs and wou go anyway else. Can't remember exact date. Price good. Staff good. Service good
April 10, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Judith, thank you for taking the time to leave a review.
We're so pleased that our Mansfield store could meet your expectations and provide you with an excellent service throughout. Its great to hear that you're happy with the finished results.
We hope to assist you again in the future. Take care!
Awesome new floors.
From start to finish the buying experience was great. In the store the sales team were attentive, they listened and helped me without pressure to make my decision. The man who came to measure took time to explain why we needed what we needed to give me the best outcome. The fitters arrived on time, were professional, and did an excellent job.
April 10, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi, thank you for your lovely review. We’re so pleased to hear you had a great experience from start to finish.
Our team always aims to provide helpful, pressure-free advice, so it’s wonderful to know you felt listened to and supported throughout the process. We’re also glad the measuring visit helped give you confidence in choosing the right products for the best result.
We really appreciate your support and hope you enjoy your new flooring for many years to come.
Good job as always
We have like so many in our area I guess, used United for years.
Always do a good job, fairly priced, Gerry (I think) is a smashing chap and gives great advice....always would return to these.
May 1, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Mark, thank you so much for taking the time to leave a review.
Its great to hear that our Mansfield store was able to meet your expectations and provide you with a positive service with great advice throughout.
We hope to assist you again in the future. Take care.
My customer service experience at…
My customer service experience at United Beds & Carpets in Mansfield has been exceptional. Simon listened to what I wanted and gave me me information and advice on the best carpet and underlay. I am loving my new carpet, thankyou! I would highly recommend buying your carpet from them.
May 12, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Jessica, thank you for taking the time to share your experience.
We're pleased to hear that Simon was able to help you find the right carpet & underlay for you and your home. Its great to hear that you're happy with the finished results.
We hope to assist you again in the future. Take care.
Had a couple of carpets from here
Had a couple of carpets from here, always fast great service from ordering to fitting. Special mention to young lady Kelly behind the counter who always has a smile on her face and very friendly.
March 6, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Dawn, thank you for taking the time to leave a review.
Its a pleasure to hear that our Mansfield store was able to provide you with a great service from start to finish.
Thank you for the recommendation. Take care.
5stars
Got served by Ian today and was very happy with service and the lady behind the desk got me straight in for fitting as something I needed doing straight away not sure of her name blonde hair ,deffo be back
May 13, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Mitchell, thank you so much for taking the time to share your experience.
Its great to hear that our Mansfield team were able to meet your expectations and provide you with a 5 star service throughout.
We hope to assist you again in the future!
1st class service
Such a quick and 1st class service. Carpets measured, quoted and laid within 2 weeks. All organised by their sales rep Kelly Gullett. Will certainly be a returning customer!!!
April 21, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Stacey, thank you for your fantastic review.
We’re so pleased to hear you were happy with the quick and first class service, from measuring and quoting right through to fitting. Kelly will be delighted to know her organisation and support made the whole process smooth and efficient for you.
We really appreciate your kind words and look forward to welcoming you back again in the future!
Great purchasing , fitting not great
Great purchasing experience however since the fitting has been done it has since started to bubble. Called and said somebody would be out and they haven’t been, emailed and complained and no response. Not happy!
March 13, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Good afternoon Jessika, thank you for your feedback.
We're pleased to hear that you recieved such a great in store experience when purchasing. However we're sorry to hear that since having the product fitted it has started to bubble.
I have contacted the store and they cant seem to find a customer under your name in their system. Please email customerservice@unitedcarpets.co.uk with your full name and details so we can look into this further.
Kind Regards
The Untied Team
Excellent service
Excellent service from ordering to fitting! Expert advice over carpet choice, efficient measuring (same day!) and speedy, professional fitting completed on the date of choice.
February 20, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Claire, thank you for taking the time to leave a review.
We're so pleased that our Mansfield store could provide you with an excellent service from ordering to fitting. Its great that the team could give you expert advise that helped you make your decision.
We're so pleased that you're happy with the finished results. We hope to assist you again in the future!
Excellent service amazing team.
Amazing team who helped me from start to finish. Simon who arranged everything from organising measuring to Paul who did the fitting all within a few days. Excellent service and understanding. A Big Thankyou.
March 2, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Graham, thank you for taking the time to share our Mansfield Store did.
We're so glad that the team could meet your expectations and provide you with an excellent service throughout. Its great to know that you're happy with the final results.
We hope to assist you again in the future. Take care.
fitters was on time and did a good job…
fitters was on time and did a good job didn't feel pressured when visiting the shop we needed carpets right through and they helped us with what underlay we needed
February 28, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Tina thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Mansfield Store.
Thank you again for the recommendation. Take care.
I have just today had a carpet fitted…
I have just today had a carpet fitted by a lovely gentleman and he did a fantastic job thankyou Kenneth.
February 27, 2026
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Jacqueline , thank you for taking the time to share our Mansfield Store did.
We're so glad that the team could meet your expectations and provide you with a fantastic service throughout. Its great to know that you're happy with the final results.
We hope to assist you again in the future. Take care.
Good products and reasonable prices.
I've used united carpets for all my flooring needs over the years and been very happy with my experience in store and the fitting staff. Good experience all round and reasonable prices.
November 4, 2025
Unprompted review
Reply from United Carpets & Beds - Mansfield
Hi Sharon , thank you for taking the time to share our Mansfield Store did.
We're so glad that the team could meet your expectations and provide you with a good experience and service throughout. Its great to know that you're happy with the final results.
We hope to assist you again in the future. Take care.
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