My experience with United carpets from start to finish including fitting was an amazing experience. The two guys who fitted my carpets left it so clean and tidy I would recommend these to everyone.... See more
Company replied
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My experience with United carpets from start to finish including fitting was an amazing experience. The two guys who fitted my carpets left it so clean and tidy I would recommend these to everyone.... See more
Company replied
Helpful salesman in Mexborough/Swinton Sth Yorkshire store and carpet well fitted and on date promised. This was for my mother and the salesman helped us choose the right carpet for the job. The car... See more
Company replied
The staff are brilliant and friendly. Always kept me updated. Amazing quality flooring. Repeat customer to the branch at Mexborough. The fitters arrived on time and did a great job, left no mess behin... See more
Company replied
United carpets in Swinton are flipping brilliant. Really helpful staff and for carpets I wouldn't go anywhere else now. Great range of carpets/flooring and I have also used them for a bed base (ottoma... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Written by the company

That's our promise

Rowms Lane, S64 8AA, Swinton, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Reply from United Carpets & Beds - Mexborough
Professional from the start with excellent advice and good quality carpets that were fitted well, will definitely buy again

Reply from United Carpets & Beds - Mexborough
Lovely carpet, great price and service. The fitter was polite and efficient. Overall a great experience.

Reply from United Carpets & Beds - Mexborough
In store help in choosing carpet was great. Carpet was well fitted and looks good. Downside was the fitters dumped carpet tubing in street, drove off and left it. I wouldn’t have minded if they had put it on my driveway with excess carpet for me to dispose of. It has left me as a disappointed customer of United carpets. I will be going elsewhere next time.

Reply from United Carpets & Beds - Mexborough
Great service in the shop. The carpet fitter was very good. Very professional job. Great prices too.

Reply from United Carpets & Beds - Mexborough
The flooring I have had put down wasn’t done right

Reply from United Carpets & Beds - Mexborough
Beautiful carpet excellent quality
The fitters were brilliant, very friendly and did an excellent job

Reply from United Carpets & Beds - Mexborough
Excellent service and prices. The carpet and laminate were fitted perfectly. The staff at the Swindon warehouse were pleasant and helpful and the laminate/carpet fitters worked fantastic and cleanly too. Altogether a good experience. I have had all my carpets from there in the past and will continue to do so.

Reply from United Carpets & Beds - Mexborough
Customer services excellent fitters on time and no messing,

Reply from United Carpets & Beds - Mexborough
Brilliant customer service and professional throughout. Super happy with the carpet we purchased

Reply from United Carpets & Beds - Mexborough
Disgusting carpet fitter ..left an absolute mess of my house ..used these for years..manager called and apologised but no offer offer of compensation in regards to me paying for fitters..Piles of carpet strewn all over my house..glue canisters left in my children's bedroom..will never use again

Reply from United Carpets & Beds - Mexborough
Had far too much carpet left over feel like the person who measured didn’t get the measurements right and I’m paying for there mistake

Reply from United Carpets & Beds - Mexborough
The shop was easy to navigate and find what I was looking for. The day my flooring was laid it was done quickly and very professionally. Overall I am pleased with my new flooring and have no complaints, I would recommend it to anyone.

Reply from United Carpets & Beds - Mexborough
Just what I wanted. Just called in from the shop next door , staff helpful went back next day to make my purchase.

Reply from United Carpets & Beds - Mexborough
Measured supplied and fitted within a week even with it being Christmas one week before

Reply from United Carpets & Beds - Mexborough
Arranged for fitting 5 weeks in advance, to then be let down on day and lied to, saying they had phoned me to then realise they have phoned a different customer twice and not me. no phone call until I phoned to see what was happening. On new arrangement I had to phone again due to fitter not turning up on time and having to get an 80 year old to sit in for me. To be told he would be with us 3 hrs after first arranged. Shocking service for the fitment side of things.

Reply from United Carpets & Beds - Mexborough
Would like to say a big thank you to staff and would like to say a big thankyou to the carpet fitter excellent job done I can't thank you enough made my Christmas getting it all sorted.

Reply from United Carpets & Beds - Mexborough
The info on getting the best carpet for our needs, Karl was really helpful, the fitters Neil and Louis did a great job, very efficient,

Reply from United Carpets & Beds - Mexborough
Lovely sales people, competitive prices, delivery and fitting great

Reply from United Carpets & Beds - Mexborough
Lovely staff, very good choice of carpets and always ready and prepared for collection.
Have used United Carpets before and will use again.

Reply from United Carpets & Beds - Mexborough
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