Great service as ever . Got my total flat refloored for £985 and £260 to install .. left them a set of keys on Sunday and the fitter had completed the job and returned the keys by Thursday . Great s... See more
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See what reviewers are saying
BIG SHOUT OUT to KARL… ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ordered a carpet, great service, discount when paid, booked us in with the fitter… Received a text on the day with a 2 hour time slot. Karl arrived looking sm... See more
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Went in to find out about our ruined carpets & laminate, Chris exceeded our expectations with his brilliant customer services. We bombarded him with lots of questions and he was more than willing to r... See more
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Fantastic company. Went out of their way to carpet my stairs before my husbands Funeral after my dog ripped up the carpet. Every company I rang said couldn't be done in 3 days. These guys had it all s... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
108-116 Hartley Road, NG7 3AJ, Nottingham, United Kingdom
- 0115 970 8826
4.5
Excellent
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 stars
I had a great experience at United Carpets Radford in Nottingham. Annaya was incredibly helpful and friendly throughout the whole process of choosing the flooring for my living room. She took the time to explain the options, answered all my questions, and made sure I found something that was perfect for my space and budget. Fantastic customer service from start to finish — I wouldn’t hesitate to recommend this store, especially if you’re lucky enough to be helped by Annaya!
February 3, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Kelsie, thank you for taking the time to leave a review.
We're delighted to hear that Annaya was able to provide you with an incredibly helpful service throughout the process and could help you find the right flooring that best suited your home and budget.
Thank you again for your kind feedback. We hope to assist you again in the future!
Brilliant service from Andrew on my new…
Brilliant service from Andrew on my new bed
January 29, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Oludele, thank you so much for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Hartley Road Store.
Thank you again for the recommendation. Take care.
ANDREW!
ANDREW! Great customer service and was always on hand to help! We had a few hurdles to jump but he was supportive all the way through! Would highly recommend!
January 27, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Fayaz, thank you for taking the time to share how our Hartley Road store did.
Its great to hear that the team could meet your expectations and provide you with a 5 star service.
We hope to assist you with any future projects you may have. Take care.
Absolutely brilliant service from…
Absolutely brilliant service from Andrew at Hartley road
January 27, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi, thank you for taking the time to share how our Hartley Road store did.
Its great to hear that the team could meet your expectations and provide you with a brilliant service.
We hope to assist you with any future projects you may have. Take care.
Great customer service
Great customer service. Danny went above and beyond to help us, will definitely be back again!
January 26, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Dwyane, thank you for taking the time to leave our Hartley Road store feedback.
We're so glad that Danny could go above and beyond to ensure that you recieved a 5 star service.
We look forward to assisting you again in the future. Take care.
Annaya excellent customer service
January 26, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Hartley Road store.
Thank you again for the recommendation. Take care.
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Hartley Road store.
Thank you again for the recommendation. Take care.
Great service
Great service. Annaya was really helpful and friendly
January 25, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Laura, thank you for taking the time to leave a review.
We're so pleased that our Hartley Road store could meet your expectations and provide you with a great service.
Thank you again for the recommendation, Take care.
Danny was really helpful a great carpet…
Danny was really helpful a great carpet looks really good definitely use him again. He actually saved us some money
January 8, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Daniel, thank you for taking the time to leave our Hartley Road store feedback.
We're so glad that the team could provide you with a 5 star service that met your expectations, and its so great to know that you're happy with the finished results.
We look forward to assisting you again in the future. Take care.
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Helene, thank you for taking the time to leave a review.
We're so pleased to hear that your happy with the service that you recieved from our Hartley Road store.
Thank you again for the recommendation. Take care.
Absolutely fantastic staff very helpful…
Absolutely fantastic staff very helpful polite and a great place to shop...Come get your carpets and hard flooring here.10/10...Annaya, Andrew and Danny are absolutely diamonds😎👌🏼
January 19, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Nhoj, thank you for taking the time to leave a review.
Its a pleasure to hear that our Hartley Road store was was able to meet your expectations and provide you with a fantastic 10/10 service.
We hope to assist you again in the future. Take care.
Super fast service
Super fast service. Andrew couldn’t be more helpful. Pleased 👍
January 16, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hello Dean, thank you for taking the time to leave a review.
Its great to hear that our Hartley Road store could make your experience with us a positive one.
Thank you again for choosing United Carpets and Beds. Take care.
Great service fro
Great service fro. Andrew. went in with an expection and came out with a bargain
January 10, 2026
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hello Eleanor, thank you for taking the time to leave a review.
We're delighted to hear that our Hartley Road store could meet your expectations and provide you with an great service.
We hope to assist you with any projects you may have in the future. Take care.
Great overall service
Efficient service & although they were fully booked for fittings they managed to install before Christmas! Would recommend
December 20, 2025
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Ali, thank you for taking the time to leave a review.
We're so pleased that our Hartley Road store could meet your expectations and provide you with a efficient service from start to finish and managed to install before Christmas.
We hope to assist you again in the future. Take care.
Thank you for the excellent service
Thank you for the excellent service. Annaya was very friendly, helpful and knowledgeable. Good experience all round.
December 6, 2025
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hello Chris, thank you for taking the time to leave our Hartley Road store a review.
We're so pleased that the team could provide you with an excellent service in store that was friendly, helpful and knowledgeable.
We hope to assist you with any projects you may have in the future. Take care.
Andrew at Hartley Road was really…
Andrew at Hartley Road was really helpful and very polite. Definitely recommend!
November 19, 2025
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Tia thank you for taking the time to leave us a review.
We're so glad to hear that you're pleased with the service you received from our Hartley Road store.
Thank you so much for the recommendation, take care.
Andrew good friendly customer service
Andrew good friendly customer service
November 17, 2025
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi David, thank you for taking the time to leave a review.
We're so glad to hear that you're pleased with the service that you received from our Hartley Road store.
Thank you again for the recommendation, take care.
Fantastic company
Fantastic company. Went out of their way to carpet my stairs before my husbands Funeral after my dog ripped up the carpet. Every company I rang said couldn't be done in 3 days. These guys had it all sorted within 20mins. Above and beyond what I could ever of expected.Great quality carpet, fitted really well in record time. Thank you all so much I will be forever grateful, the carpet looks great. Glenda xxx
June 26, 2025
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Glenda, thank you for your kind feedback.
We're so pleased our Hartley Road store could go above and beyond to ensure your expectations were met.
We hope that you love your new carpet, and we hope to assist you with any projects in the future, take care.
We won't be using them to carpet rest of the house.
Had to be on a specific date, agreed many weeks before. Phoned to check a few days before and all was fine. Got to lunchtime on day of fitting and no sign. Phoned the store who said fitters had finished for the day! Cancelled the order due to non-fulfilment, but they scrambled together a team who did come. They were okay, though left a lot of rubbish behind (including a 4m cardboard tubing) which we then had to dispose of. Carpet and fitting were fine (hence 2*), but wholly unnecessary stress. We won't be using them to carpet rest of the house.
December 23, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Good afternoon Jared, thank you for taking the time to leave feedback.
We are disappointed to hear that our Hartley Road store & independent fitters did not meet your expectations.
Please don't hesitate to contact customerservice@unitedcarpets.net if you feel that they're is anything we can do to improve your experience with us.
Kind Regards
The United Team
Good from start to finish
July 11, 2025
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Shaun, thank you so much for leaving us a review!
Its great to hear that our Hartley Road store could provide you with a positive service from stat to finish.
We hope to see you again in the future, have a fantastic day.
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