Great service as ever . Got my total flat refloored for £985 and £260 to install .. left them a set of keys on Sunday and the fitter had completed the job and returned the keys by Thursday . Great s... See more
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See what reviewers are saying
BIG SHOUT OUT to KARL… ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ordered a carpet, great service, discount when paid, booked us in with the fitter… Received a text on the day with a 2 hour time slot. Karl arrived looking sm... See more
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Went in to find out about our ruined carpets & laminate, Chris exceeded our expectations with his brilliant customer services. We bombarded him with lots of questions and he was more than willing to r... See more
Company replied
Fantastic company. Went out of their way to carpet my stairs before my husbands Funeral after my dog ripped up the carpet. Every company I rang said couldn't be done in 3 days. These guys had it all s... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
108-116 Hartley Road, NG7 3AJ, Nottingham, United Kingdom
- 0115 970 8826
4.5
Excellent
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Alan was really fantastic and he give me so much options he is very approachable and very helpful.
The guys who fitted the carpets was karl and Simon and they were so professional and neat in their work. They are very superb and really fantastic. They are so friendly and very helpful. I am so very happy with these guys and the company
Thank you so very much from the bottom of our heart we are grateful
May 13, 2025
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hello Romona, thank you for taking the time to leave us such a kind review!
Its so great to hear that our Hartley Road store could provide you with a 5 star service that exceeded your expectations.
We hope to have the opportunity to assist you again in the future, have a fantastic evening!
Excellent advice and service
Staff in store were very helpful and assisted me in obtaining the right carpet and underlay. Simon and Karl the fitters were amazing. They did a great job fitting the carpet and left absolutely no mess. Overall, the experience has been extremely positive and I would recommend the store. I will definitely buy from United Carpets again.
March 19, 2025
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi, thank you for taking the time to leave us such kind feedback!
Its brilliant to hear that our Hartley Road store could help you find the right carpet for you and your home, and the independent fitter did a great job when fitting.
Thanks again for the recommendation, we look forward to seeing you next time!
Allen was great
Allen was great! Helpful and everything was ordered and sorted. Thank you.
February 28, 2025
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Heather, thank you for taking the time to leave us a 5 star review!
We're so glad that our Hartley Road store could provide you with a great service, making your experience a positive one.
We hope to see you again soon, take care!
Mr Foster
Good customer service friendly service and good quality carpet and reasonable price
December 4, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Elaine, thank you for taking the time to leave us such a kind review! We're so glad to hear that our Nottingham Hartley Road store could meet your expectations and provide you with a friendly service. We hope you love your new carpet!
Great place
Always use this place for my carpets great service great price good fitters
October 18, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Paula,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have used United Carpets & Beds once again and received great service as well as a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Hartley Road
What an absolute pleasure meeting these…
What an absolute pleasure meeting these most professional people. Delighted with the results.. thank you so much to Karl and theo...
November 2, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience and love your new flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Hartley Road
Great Service
Great service from start to finish. Went with flooring. I like to thank the contractor for doing a great job! It looks amazing!
October 9, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Good afternoon Yvonne, We're so pleased to hear everything went smoothly as expected! Thanks for such a positive review, we hope to see you again!
The gentleman that assisted me in my…
The gentleman that assisted me in my purchase,was so very helpful, kind, and courteous . Many thanks.
October 10, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Karen, Thank you so much for the positive feedback! Have a fantastic afternoon.
Rude Staff member
Rude Staff member. I asked whether they did special LED lightbulb and Staff member was like are you dumb it says Carpets so no we don't! That is no way to treat your customers! It is called United but it isn't United with him their!
August 13, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Charles,
Thankyou for taking time time to leave us a review.
We are disappointed to hear that the service you received wasn't up to our usual high standard.
If you have any further information please email us at aftersales@unitedcarpets.net.
Once again, thankyou for taking time to leave us a review.
The United Team
Why don't you do DD
April 19, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Mark,
Thankyou for leaving us a review.
We have a range of easy payment options available to view here: https://www.unitedcarpetsandbeds.com/interest-free-credit
Once again, thankyou for leaving us a review.
The United Team
Very helpful staff and good service
Very helpful staff , and helpful fitter who was very helpful would recommend .
June 24, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
We really appreciate your positive review! Our in store team and the independent fitters will be happy to see your positive feedback. Thank you
Great carpets and vinyl
Good choice of floorings, good service and fitting as well. Price certainly hard to beat. Will definitely use again. Thanks
June 5, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Katherine,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience with the team getting you a great price as well as our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Hartley Road
Thank you 🤩 to Simon my carpet fitter…
Thank you 🤩 to Simon my carpet fitter of Hartley road branch in Nottingham I was very happy with the outstanding job he did fitting my new carpet on my stairs thank you 🤩 Simon excellent job 5* rating thanks maria
May 14, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Maria,
Thankyou for leaving us a 5 star review.
We are happy to hear that our independent carpets fitter Simon was able to deliver a professional service and that you love your new stair carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Hartley Road
Helpful friendly staff
Helpful friendly staff. Finding options for us and nothing was too much trouble
March 1, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Clare,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of products.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Hartley Road
I am very happy with what I brought
April 25, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Audrey,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Nottingham Hartley Road
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Anna,
Thankyou for leaving us a 5 star review.
We are delighted to hear the team at United Carpets & Beds Nottingham Hartley Road was able to provide great service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Nottingham Hartley Road
Alan and Raymond and Simon.are actually…
Alan and Raymond and Simon.are actually amazing guys. So cheerful and helpful. Looked after me and gave good advice and nothing was a trouble for them. They worked with my budget. Absolutely fantastic guys. Thank you so much
April 16, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that Alan, Raymond and Simon was able to deliver great customer service while advising you and working within your budget.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Hartley Road
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Mark,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the team able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Hartley Road
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Harriet,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Hartley Road
Smooth transaction from measuring up to…
Smooth transaction from measuring up to final fitting
The carpet fitter was exceptional and very professional also did more than what I expected
February 6, 2024
Unprompted review
Reply from United Carpets & Beds - Nottingham Hartley Rd
Hi Dave,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team at United Carpets & Beds Nottingham Hartley Road from getting the perfect fit with our free measure and estimate and a great fitting experience from our independent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Nottingham Hartley Road
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