Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more
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Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more
Company replied
Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell Will definitely use again
Company replied
Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom
- 01724 282691
4.6
Excellent
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Amazing staff
January 8, 2024
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Karen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Very professional and courteous vinyl…
Very professional and courteous vinyl fitted very well and quick.
December 18, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Sheila,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a quick and efficient fitting experience with our fitting team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Definitely recommend this firm
I have used their services just b4 Xmas. They delivered on time & fitted carpet on time as promised. Lovely, experienced staff. Great discounted prices too.
December 23, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Samina,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team at United Carpets & Beds Scunthorpe with delivery and fitting on time as well as a great price for your carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Poor customer service and poor advice…
Poor customer service and poor advice on floor coverings and underlay
December 18, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Alison,
Thankyou for taking time to leave us a review.
We are disappointed to hear that your experience was not up to our usual high standard.
If you have any further information can you email aftersales@unitedcarpets.net where the team will be able to escalate this for you.
Once again, thankyou for taking time to leave us a review.
The United Team
Divan set with free delivery & assembly
Good quality divan set at a very reasonable price. I had to chase up a delivery date but got a quick and efficient response from Alison (Beds Office Manager). The delivery came on time, everything was well packaged, the assembly went smoothly and all was left clean & tidy. I highly recommend & would purchase from them again.
December 16, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Sheryl,
Thankyou for leaving us a review.
We are happy to hear that you love your new divan set at a great price from United Carpets & Beds Scunthorpe.
All the team love to hear such great comments about our products and services and that you would recommend us!!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Not sure that we even got the same…
Not sure that we even got the same carpet that we ordered and paid for! Ordered carpets for a set must be fitted for date, all agreed with store manager, I called for an update weeks later only to be told that the carpet won't be ready until after the agreed date from when I ordered and paid for them. Then all of a sudden he called me back to say that he can get it from somewhere else, hence I don't think that it is the actual carpet that I ordered. Needed the carpets to be fitted so I now had no choice but to have them fitted.
Problem number two :-
The fitters didn't complete the fitting regarding the door bars and told me that they would let the shop know and that I should go back to the shop and they will sort it for me. When I went to see the manager he told me to go to wickes or B & Q and get some myself. (I had already paid for these and their fitting) but he also told me that their fitters do not fit the type required because it meant drilling the floor! I purchased the door bars and paid for them to be fitted. I am not impressed with the service that I received from United carpets and their fitters and after spending thousands and thousands of pounds fitting out my portfolio of houses I will never again purchase anything from United Carpets. 0 out 10
November 24, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Peter,
Thankyou for taking time to leave us a review.
We are sorry to hear that your experience was not up to our usual high standard.
In regard to your carpet we have spoken to the store who had to get the Creswell carpet you ordered direct from the manufacturer so I can assure you this is the carpet you ordered.
Having spoken to the store they have advised that they couldn't fit the door bar as you have said due to having LVT on the other side not being fitted correctly so we wouldn't want to fit a door bar that isn't to our professional standard. The door bar you would require we unfortunately don't stock and would need drilling into your LVT.
If you have any further information please email us at aftersales@unitedcarpets.net
Once again thankyou for taking time to leave us a review.
The United Team
Great in store service
Great in store service. We asked about several types of carpeting and for quotes including fitting. They were incredibly accommodating and we had our carpet chosen and fitted within the week. The guys fitting were really good with our busy household and we really couldn't be happier
December 21, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Diane,
Thankyou for leaving us a 5 star review.
We are delighted to hear that our expert sales team was able to advise you on the best carpet for you and then give you a quick and efficient service by being fitted within the week.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe
Fantastic service from start to finish…
Fantastic service from start to finish professional people
November 6, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Robert,
Thankyou for leaving us a 5 star review.
All the team love hearing such positive comments about our professional service.
We look forward to seeing you again soon.
All the best,
United Carpets & Beds Scunthorpe
Great carpets
The staff were very welcoming and friendly. They were very knowledgeable and helpful. Couldn't have asked for more. Would highly recommend using this store
December 5, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Diane,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team at United Carpets & Beds Scunthorpe.
We look forward to seeing you again soon.
All the best,
United Carpets & Beds Scunthorpe
We attended the shop in Scunthorpe and…
We attended the shop in Scunthorpe and the help we received and the advice given was 1st class. Carpet sorted in record breaking time. The fitting side was out of this world. A large heavy carpet and underlay fitted in a blink of an eye.
November 29, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Gary,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had an excellent fitting and in-store experience. All the team love to hear such great comments about our products and services and that you received a quick and efficient service.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Scunthorpe
Excellent service all round from the Scunthorpe store…
I recently bought some vinyl for my bathroom and en-suite. I very much appreciated the help I received in the Scunthorpe store when purchasing the customer service was exceptional. And I could not fault the time and care the fitter took when cutting and fitting the vinyl in two difficult rooms. I would definitely recommend to anyone. Thank you. Bev
November 4, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you received exceptional service from the team at United Carpets & Beds Scunthorpe and that your fitting experience was great too. All the team love to hear such wonderful feedback about our service and that you would recommend us.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Scunthorpe
Great service from these guys
Great service from these guys. Had our hallway floor supplied and installed by United Carpets Scunthorpe, and recently had them back to do the lounge. Both jobs done well, good retail price for the materials and professional service from the fitters.
November 9, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Roger,
Thankyou for leaving us a 5 star review. We are delighted that you had a great experience and have returned to shop with us for your new lounge flooring. All the team love to hear such great feedback about our products and services.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Scunthorpe
Great experience all round
Very helpful with purchase. They were very frienfly and advisory .The measuring and fitting went very smoothly and looks great .Our second purchase was over the phone we were very impressed first off and didnt feel the need to travel to the shop . Highly recommend hence 5 stars
October 9, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Pat,
Thankyou for leaving us a 5 star review. We are delighted to hear that you have had a great in-store and fitting experience at United Carpets & Beds Scunthorpe.
All the team love hearing such wonderful feedback and that you had such a great experience you have returned again.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Scunthorpe
5* from purchase to fit
Lots of help when choosing a carpet at the Scunthorpe store. Good price. Fitters were excellent. Not an easy fit, being a stairs and landing with a tartan pattern but looks fab. A job very well done! 😊
October 14, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Nichola,
Thankyou for leaving us a 5 star review. We are delighted to hear you had a great in-store and fitting experience. All the team love to hear such great feedback about our products and services.
We look forward to assisting you again.
All the best,
United Carpets & Beds Scunthorpe
There were a lot of different colours…
There were a lot of different colours and textures to choose from, the carpet we ordered came in good time and was fitted quickly. My only criticism is about the fitters as they seemed to spend alot if time on their phones and some of the language they used was not acceptable and I could hear them talking in the next room which needs to be addressed.
September 12, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Teresa,
We appreciate you sharing your experience and I'm really sorry to hear that your fitting experience with us was not up to our normal high standards.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service- used twice in one month
Second time in a month we have used United carpets in Scunthorpe. Sales was great and very helpful with choosing the to carpet with me at the right price. Fitters first class - arrived when they said they would and did fantastic job. Excellent service and will definitely use again. Thanks
September 22, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Helen,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Carpets
Very competitive price very friendly made a great job would recommend
August 2, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Bathroom Carpet
Went to collect my carpet bought to go in my elderly mother's bathroom. Very helpful taking it out to the car.
Could have improved communication as carpet was delayed, but we were not told. Otherwise excellent.
August 14, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Caroline
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Simply the best
Wouldn't use any other carpet shop
These guys are the best
August 6, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Suzie
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
The sales staff were very helpful
The sales staff were very helpful. The price of the underlay was ridiculously high.
The fitters fitted the carpet well but left a lot of rubbish behind, removed a door without telling us and even threw bits out of the window onto a roof below.
July 7, 2023
Unprompted review
Reply from United Carpets & Beds - Scunthorpe
Hi Luke
I am sorry to read that you were unhappy with our service. Our team are generally very friendly and eager to help, so I am surprised to read this. If you can send the full details of your experience through to customerservice@unitedcarpets.net. Our team will will look into this.
Thank you
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