United Carpets & Beds - Scunthorpe Reviews 

158
TrustScore 4.5 out of 5

4.6

3 Snowdonia Avenue, DN15 8NL Scunthorpe, GB


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Rated 5 out of 5 stars

Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more

Company replied

Rated 4 out of 5 stars

Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more

Company replied

Rated 5 out of 5 stars

Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell Will definitely use again

Company replied

Rated 5 out of 5 stars

Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom

  • 01724 282691

4.6

Excellent

TrustScore 4.5 out of 5

158 reviews

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No recent history of asking for reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(158)

1,940 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service from the…

Amazing customer service from the second I walked through the door, and such respect to my property from the fitters also, everyone was very polite and respectful and will be using them again

June 28, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Tami,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you as well as our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Five star service

Professional friendly service with great advice

June 18, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi David,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team who were able to advise you on our huge range of products.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Great people and brilliant prices if…

Great people and brilliant prices if your struggling with the price they will do there best to help where they can

June 5, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Thanks for taking the time to leave us your review and for the 5 stars.
We hope to see you again soon.

Rated 3 out of 5 stars

Shop service really good however the…

Shop service really good however the fitting of product was poor, the vinyl is coming loose already and only had it in 1 month

May 15, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Lucy,
Thankyou for taking time to leave us a review.
We are happy to hear that you had a great in-store experience, in regard to your vinyl fitting the team will be more than happy to inspect this for you if you get back in touch with the store direct or email us at aftersales@unitedcarpets.net and we can escalate this further.
Once again, thankyou for leaving us a review.
The United Team

Rated 1 out of 5 stars

Fitters did a rubbish job had a oval piece in the spare bit not usable

The fitters didnt do very well near the door. The spare piece of carpet had a oval shaped cut so couldn't use it anywhere

May 31, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi,
Thankyou for taking time to leave us a review.
If you can email us at aftersales@unitedcarpets.net we can investigate this further.
Once again, thankyou for taking the time to leave us a review.
The United Team

Rated 5 out of 5 stars

Brilliant service from picking flooring…

Brilliant service from picking flooring to laying thank you

June 7, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Donna,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Hvelpful staff had a problem with the…

Helpful staff had a problem with the carpet we ordered but was dealt with promptly at no extra cost to ourselves

June 7, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Susan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with team on hand to advise you and find the perfect carpet for you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

The friendly

The friendly, knowledgeable staff, from buying, down to the fitters

May 4, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Amanda,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of products as well as our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Holiday home carpet

This was planned for a Sunday afternoon and was in my holiday home near Skipsea. The plan was to give me a call half an hour prior to arrival, this was done. The two guys turned up and were very efficient and soon had all the underlay and grippers down. On completion they assisted me in lifting the two sofas into position. This was an excellent job from placing the order to fitting of the carpet, Thankyou very much

May 12, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi David,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team able to provide excellent communication as well as our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 4 out of 5 stars

Job well done

April 23, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Peter,
Thankyou for taking the time to leave us a review.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Very reasonable

Everything was taken in to account to make sure the floor would look perfect they was very honest about things felt comfortable with them came when said they would

April 23, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Ellen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience and love your new flooring.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Carpet

Great experience all round. Brought samples to my home for me to choose and arranged fitting early after that. Fitters came did an excellent job. Excellent prices and completely satisfied

April 8, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with our expert sales team and our independent fitters able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Couldn’t fault the service from start…

Couldn’t fault the service from start to finish.
The quality of the carpet’s and vinyls were very good and I would recommend the company to anyone

April 9, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Penelope,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team and love your new carpet and vinyl.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Purchase and fitting of stairs and landing carpet

We received very helpful advice on which type of carpet we should buy for the stairs, and also the fitters did an excellent job of fitting the carpet

April 6, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi David,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on the best carpet for your stairs and landing as well as the fitters delivering a great service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery and happy with carpets

March 17, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Dave,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to deliver excellent service and organise a quick delivery!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

fantastic carpets 2 guys were helpful…

fantastic carpets 2 guys were helpful and cleaned up before they left

April 12, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Karen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the team able to deliver a professional experience.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 4 out of 5 stars

A job well done,thanks

A job well done,thanks

February 16, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Thanks for your kind comments and for taking the time to leave us a review.
The Team at United Carpets and Beds.

Rated 5 out of 5 stars

A really good experience!

The staff were really pleasant and very helpful! I found the exact carpet I was hoping for which I hadn't found anywhere else, so that was so good! The fitters were excellent and made a perfect job of laying the carpet which was not particularly straightforward.
I couldn't have asked for any better experience I can totally recommend United Carpets, Scunthorpe branch.
Thanks lads 😃

February 15, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Thank you for taking the time to leave us your feedback and a 5 star review.
We hope to see you again soon for your next project.

Rated 5 out of 5 stars

Scunthorpe branch

Aaron and Ian from the Scunthorpe branch went above and beyond for my partner and I. Super helpful throughout the whole process and extremely friendly and professional. Finished job looks gorgeous - they've made the experience of buying our first home so much easier and enjoyable!

March 5, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Jessica,
Thankyou for leaving us a 5 star review.
We are happy to hear that Aaron and Ian went above and beyond to advise you on your first home purchase and deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 4 out of 5 stars

Did a good job laying the carpet

Did a good job laying the carpet, was a bit disappointed that I had to pay extra for the doors to be shaved due to a thicker carpet than I had previously. Apart from that two good lads who did a grand job.

January 12, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Kenneth,
Thankyou for leaving us a review.
All of your comments will be passed onto management for review of our service, however we are happy to hear that the fitting team was able to deliver great service in fitting your flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

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