United Carpets & Beds - Scunthorpe Reviews 

158
TrustScore 4.5 out of 5

4.6

3 Snowdonia Avenue, DN15 8NL Scunthorpe, GB


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Rated 5 out of 5 stars

Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more

Company replied

Rated 4 out of 5 stars

Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more

Company replied

Rated 5 out of 5 stars

Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell Will definitely use again

Company replied

Rated 5 out of 5 stars

Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom

  • 01724 282691

4.6

Excellent

TrustScore 4.5 out of 5

158 reviews

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No recent history of asking for reviews

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Replied to 99% of negative reviews

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4.6

All reviews

(158)

1,940 reviews in the last 12 months

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Rated 5 out of 5 stars

Carpet

Great choice and price, sales guy very helpful.

January 12, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Nigel, thanks for the 5 stars! We're so glad we could help, we hope to see you again in the future!

Rated 5 out of 5 stars

Great

Great - from in store advice to installation - all good - many thanks

December 12, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Karen, thank you for taking the time to leave us such a kind review! We're so glad our Scunthorpe team could meet your expectations.

Rated 5 out of 5 stars

Good service

Good service, I bought the carpet on a Saturday and fitting was completed in 4 days . Carpet fitters very good

November 27, 2024
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Hi Annette, thank you for taking the time to leave our Scunthorpe store a positive review! We hope you love your new carpet!

Rated 5 out of 5 stars

Hassle free carpet purchase.

Me and the wife were looking for a front room carpet, we went into united carpets at Scunthorpe, we found the atmosphere relaxed and friendly, no pushy sales people hounding you, we had a look round and started to struggle with a suitable carpet, Aaron saw us struggling and asked if we needed a hand, ( which we did) he asked us the sort of footfall we would be having and very quickly had our carpet and underlay sorted, carpet was booked in for 2 weeks as the carpet we chose wasn't in stock and had to come from Belgium, this was one of the easiest transactions ever and made things so easy and straight forward, I thought it was going to be a bit of an ordeal, but it couldn't of gone better. The fitting of the carpet on the day of the appointment was the same story, given a courtesy call the day before clarifying the time etc, Aaron came with another fitter who assisted him, ( sorry can't recall the name) job was done quickly and efficiently, absolutely spot on, we have had bad luck with trades people in the past, I wish they could be more like United carpets, Aaron measured up our stairs and landing for a fitment for later in the new year, I would never think of going anywhere else for carpets after the brilliant service we received, thank you so much.

December 14, 2024
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Hello, thank you so much for taking the time to leave us such a kind review! its such a pleasure to hear that our Scunthorpe store was able to meet your expectations and provide you with such a positive service, making it quick and efficient throughout. We hope you love your new carpet, and have a great Christmas and New year from us all here at United!

Rated 5 out of 5 stars

Very professional service and an…

Very professional service and an excellent range of carpets, I have used your company for years and will continue to do so.

November 18, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Russell,
Thankyou for leaving us a review.
We are happy to hear that you have once again received great service from the team as well as being advised on our huge range of carpets.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

From start to finish Rebecca and the…

From start to finish Rebecca and the team was very friendly and went above and beyond to help us choose the right carpet for us,The carpet fitters was very professional and I would highly recommend them to you,

November 29, 2024
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Hi Phillip,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on the perfect carpet for you!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Really helpful snd polite staff.

Really helpful snd polite staff.

November 23, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Denise, thank you so much for taking the time to share with us how our Scunthorpe store did! We're so glad you recieved such a positive service, we hope you have a fantastic afternoon.

Rated 5 out of 5 stars

Great in store customer service

Jason listened to what we needed and gave advice on what would be suitable listening to our price point and giving us a number of options to consider. Ordering was easy and we have a fitting slot within a week.

November 17, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Clare, thank you so much for sharing your experience with us. Its brilliant to hear that our Scunthorpe team was able to point you in the right direction and help you find what was right for you. We hope to see you again in the future!

Rated 5 out of 5 stars

Very friendly and helpful.

Very friendly and helpful.
Also fitters very friendly and efficient.
Thanku

November 5, 2024
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Hi Linda, thank you so much for taking the time to let us know how our Scunthorpe store did! We love to hear about all our customers experiences with us. We hope have a fantastic afternoon.

Rated 2 out of 5 stars

Had to carry bed myself into bedroom…

Had to carry bed myself into bedroom after paying £10 for delivery and I’ve had a stroke and mattress still smells of damp

October 4, 2024
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Good afternoon Gary, Thank you for taking the time to leave us a review! We're disappointed to hear about your experience with your new mattress. Please email customerservice@unitedcarpets.net so with your details so we can understand your situation more, and do our best to resolve this for you.

Rated 5 out of 5 stars

Fitter

Aaron, Mick and Randy fitted our carpets and Vinyl this morning, they arrived on time and they were so efficient, hardworking and tidy. Their work was amazing, im so pleased. Can not recommend them enough.

October 19, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Good afternoon Kirsty, thank you for taking the time to leave us such kind feedback. Its a pleasure to hear about your experience with our Scunthorpe store. We hope to see you again next time.

Rated 5 out of 5 stars

Great service

Great service, lovely carpets which were very well fitted in record time.
Company was happy to hold on to the carpets until we were ready for them

October 1, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

John, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Salesman and fitter understood what I wanted

Salesman was very helpful - understood what I wanted - and was prepared to go through the options without me feeling pressured. I found a basic off the roll plain vinyl within my budget range at the Scunthorpe store
The fitter (Aaron ??) also understood what I wanted and why. He had amazing attention to detail which is seen in the end result and I totally appreciate - the whole effect is perfect

September 21, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Rachel, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

This is the 3rd room this year the team…

This is the 3rd room this year the team have helped us, brilliant as always, great communication and prompt Thanks.

August 21, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Simon Girling, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future.
Best wishes,
United Carpets and Beds Scunthorpe

Rated 5 out of 5 stars

Fantastic experience!

The woman who served us was fantastic, really helped us make it the cheapest and most affordable for us. Helped us pick the right carpet for us and made our children feel comfortable and happy with the toy area whilst we discussed everything. The gentlemen that came out to fit it were also fantastic and really knowledgeable.
Thank you!

July 27, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

We're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Fantastic helpful staff

Fantastic helpful staff. Very skilled carpet fitters!

September 4, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Thanks for taking the time to leave your feedback.
Your kind comments will be passed onto the store.

Kind Regards
United Carpets and Beds

Rated 5 out of 5 stars

Amazing service all round

Amazing service all round

August 21, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Melanie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Scunthorpe

Rated 3 out of 5 stars

Carpet review

Service for buying carpets was very good, however let down by carpet fitting.

July 24, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Hilary,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience! If you have any further information regarding your fitting experience please email us at aftersales@unitedcarpets.net.
Once again, thankyou for leaving us a review.
The United Team

Rated 3 out of 5 stars

I purchasing a carpet for my son's box…

I purchasing a carpet for my son's box room and so decided it being so small a roll end might work out more cost effective.
I took the measurements with me which I'd measured in feet and inches but discovered I perhaps should have measured in meters. Before looking at roll ends I asked the staff member behind the counter to convert and tell me what I'd need in meters to which he calculated and told me 2.6 x 4 m
After choosing a carpet which seemed reasonable I was surprised that a £150 carpet would cost me another £130 to fit with underlay but payed and arranged to have it fitted am as early as possible (today.)
Long storey shortened the carpet fitters have just called to say 1-2pm as they know nothing about our am request, nothing noted on the receipt. I've also just checked up with measurements for the room which is 8ft 6" x 8ft only to find that I've purchased well over a meter more carpet and underlay than we needed which perhaps explains why it's cost me £280 to carpet a tiny box room.
Not at all happy with the service, I just felt that Scott the name on my receipt seemed rushed serving us and I've payed over the odds.

August 11, 2024
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi,
Thankyou for taking time to leave us a review.
In regards to your measurements, our standard carpet width is 4m and this will be why your measurements is over due to the standard length of our carpets.
This should of been explained to you at time of purchase and we apologise for the miscommunication if you have any further information please email us at aftersales@unitedcarpets.net.
Once again, thankyou for taking time to leave us a review.
The United Team

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