Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more
Company replied
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Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more
Company replied
Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more
Company replied
Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell Will definitely use again
Company replied
Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom
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Good quality
Excellent price
Staff friendly
Carpet fitters amazing
Would never use anyone else

Reply from United Carpets & Beds - Scunthorpe
Very helpful and friendly staff, had been so impressed with their service, that's why I went back for my second order of carpet and fitting.

Reply from United Carpets & Beds - Scunthorpe
Good service advised by staff at shop very happy with my carpet

Reply from United Carpets & Beds - Scunthorpe

Reply from United Carpets & Beds - Scunthorpe
Great service in showroom. Really pleased with product.
Fitters were on time, quick, friendly and efficient - if a bit trigger happy with the glue spray - which catches dirt around the skirting.

Reply from United Carpets & Beds - Scunthorpe
The process for ordering seemed easy but no mention of having to pay extra for the fitter to shave the door and one of the grips needed was missing from the order so again extra expense not accounted for. Other than that the fitters worked quickly and well

Reply from United Carpets & Beds - Scunthorpe
Very good service changed date without a problem good product will order from them in the future

Reply from United Carpets & Beds - Scunthorpe
I got a very good quality carpet, roll end at reasonable price

Reply from United Carpets & Beds - Scunthorpe
I’ve had all my rooms carpeted and my hallway done with laminate flooring. 3 visits over the last few weeks. I found all the fitters friendly, efficient and tidy, great job. Special thanks to the sales rep Justin in store, very helpful.

Reply from United Carpets & Beds - Scunthorpe
Great service efficient reliable quality carpet and fitted when I required

Reply from United Carpets & Beds - Scunthorpe
The staff were helpful and friendly. They arranged everything with ease. Very organised, thank uou.

Reply from United Carpets & Beds - Scunthorpe
Guys in the shop were very knowledgable and helpful, the guys that came to fit it were excellent and very fast with an excellent finish.

Reply from United Carpets & Beds - Scunthorpe
We went in and ordered our carpet, we required something slightly different and the sales person not only said they could accommodate, he said he would be one of the workers, he delivered and the work was amazing. Will definitely use again.

Reply from United Carpets & Beds - Scunthorpe
Fast, brilliant and go up and beyond just fitting carpets. They helped take a door off, cut up old carpet to be taken away as husband not able to do it due to going through treatment for cancer. Looking at them doing the rest of the house very soon.

Reply from United Carpets & Beds - Scunthorpe
Very helpful staff when browsing. Great choice of carpets. Very competitively priced with a fast fitting service.
Fitter was courteous and tidy in his work.
Overall extremely happy from start to finish.
Will definitely return for the rest of my flooring.

Reply from United Carpets & Beds - Scunthorpe
Excellent service and very helpful when choosing our carpet. Quick delivery and the fitting was great.

Reply from United Carpets & Beds - Scunthorpe
Excellent service yet again from United Carpets and Beds here in Scunthorpe. Having had my lounge/diner carpeted by them a few weeks ago I didn't hesitate to get them to carpet my bedroom. Once again proper "old school" service, all furniture moved, old carpet taken up and disposed of,vnew carpet and underlay fitted, all furniture returned to its original place . Very friendly staff and very competitive prices.

Reply from United Carpets & Beds - Scunthorpe
Fast, easy and efficient at what they do!
The people who came to fit it were amazing, very polite and professional!
Couldn’t reccomend these highly enough

Reply from United Carpets & Beds - Scunthorpe
The first time I came into the store I found the mattress I wanted and was pleased to see posters on the wall stating you could pay weekly or monthly, interest free on anything over £500. I asked the manager and was told that offer could only be done online so I'd have to go away and order from the website. When I got home and looked the mattress I wanted wasn't even on the website so I contacted customer services who told me I was correct and could do the interest free over 12 months on anything over £500 in store and they would contact the shop and reiterate that to them. So I went back and tried again to be told again that it was only over £1000 in store. I told them I'd spoken to CS and the manager jumped in and said yes I was right but I would have to pay over 6 months not 12 months, therefore doubling my payments. I decided to pay outright and did get a bit of a discount due to all the confusion and mess around. But... I was told it would be in-store for the following Thursday or latest Tuesday after that...I didn't hear anything on either of those days so I rang the store to be told delivery days had changed only 2 days after I made my order and it would be a few more days before it arrived! I should have received a courtesy call about this. The manager did send a colleague to the warehouse to pick it up for me but I have to say the service and communication throughout from store to customer services at head office were shocking. If I hadn't have wanted that particular mattress I would have shopped elsewhere!!

Reply from United Carpets & Beds - Scunthorpe
Really pleased with the quality and price of our 2 new carpets from United carpets
Really helpful friendly staff in store, helpful, friendly professional carpet fitters.
10 out of 10 thank you all so much.
Wish you all and your business all the best for the future.

Reply from United Carpets & Beds - Scunthorpe
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