United Carpets & Beds - Scunthorpe Reviews 

158
TrustScore 4.5 out of 5

4.6

3 Snowdonia Avenue, DN15 8NL Scunthorpe, GB


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Rated 5 out of 5 stars

Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more

Company replied

Rated 4 out of 5 stars

Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more

Company replied

Rated 5 out of 5 stars

Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell Will definitely use again

Company replied

Rated 5 out of 5 stars

Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom

  • 01724 282691

4.6

Excellent

TrustScore 4.5 out of 5

158 reviews

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4.6

All reviews

(158)

1,930 reviews in the last 12 months

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Rated 5 out of 5 stars

The salesman in store was excellent…

The salesman in store was excellent knowing and friendly. Lots of options with great quality. He was very accommodating with regards to the fitting date. Excellent service throughout

November 29, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Tony, thank you for taking the time to leave a review.

We're so glad that our Scunthorpe store could provide you with an excellent service throughout that was very accommodating to your requirements.

We hope to assist you with any projects that you may have in the future. Take care.

Rated 1 out of 5 stars

Absolutely would not recommend the guy…

Absolutely would not recommend the guy that came called me in the morning confirming the direction of the floor the decided to to one room the opposite way and claimed was brain went blank then proceeded to leave wet sealant dotted about the floor for someone who claimed he’s been doing it so long I am not impressed, as for the shop keeper who trusts this man to do his floors. Absolutely avoid in my opinion

Overall floor quality is good though

December 18, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Good afternoon Ashley, thank you for taking the time to leave a review.

We’re sorry to hear about your experience and appreciate you taking the time to leave detailed feedback. The situation you’ve described does not reflect the standards we expect from the independent fitters.

We’re glad to hear you’re happy with the overall floor quality, but we regret that the service aspect let you down. If you’d be willing to contact the store directly or email customerservice@unitedcarpets.co.uk , we would like the opportunity to discuss this further and see how we can address your concerns.

Kind Regards
The United Team

Rated 5 out of 5 stars

We have had 6 carpets from United …

We have had 6 carpets from United carpets scunthorpe
Very helpful
We don't even compare prices with anywhere else as we know we get good value for money
And the fitters are fantastic

November 20, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Jim, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe store could continue to meet your expectations and provide you with a 5 star service.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

We had couple of time from you and now…

We had couple of time from you and now the tricky stairs on loft i am very happy 😊

December 4, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Shah, thank you for taking the time to share how our Scunthorpe store did.

Its a pleasure to hear that you're pleased with the service that you recieved.

Thank you again for the recommendation. Take care

Rated 5 out of 5 stars

Great team instore

Great team instore. Scott and the young lady are so accommodating nothing is to much trouble. I have used their carpet fitters who also are very good.

November 27, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Sara, thank you for taking the time to share how our Scunthorpe store did.

Its great to hear that nothing was too much trouble for the team and they was very accommodating to your needs.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Excellent friendly services from start to finish from friendly competent staff.

The staff were very friendly with excellent service from the start. The sales staff member was very approachable helped guide us and importantly gave us time to consider all the options. The carpet arrived as planned, it was fitted very efficiently and neatly by a very competent carpet fitter. We are highly delighted, it couldn't have been any better.

October 30, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello, thank you for taking the time to leave such kind feedback.

We're so pleased that our Scunthorpe store could provide you with an excellent service from start to finish, helping you find the right carpet for you and your home.

Its great to hear that you're happy with the finished results, we hope to assist you again soon.

Rated 5 out of 5 stars

United carpets were friendly and…

United carpets were friendly and professional,the issue we had was with the fitting service,it was a joke

November 4, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Robert, thank you for taking the time to leave our Scunthorpe store a review.

Its great to hear that you're happy with the service that you recieved.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

Great price and friendly staff highly…

Great price and friendly staff highly recommended

September 27, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Michael, thank you for taking the time to leave our Scunthorpe store a review.

We're so pleased to hear that you're happy with the service you recieved.

Thank you so much for the recommendation, take care.

Rated 5 out of 5 stars

Always superb customer service in here.

Always superb customer service in here.
Friendly, welcoming and knowledgeable.
Great offer given, with good understanding of what we were looking for.
Needed a specific date for fitting and had not problem booking this in.

October 5, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Jayne, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe store could meet your expectations and provide you with superb customer service in store.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

What a difference .....

We've just had our first 3 rooms carpeted and cushion flooring fitted in the bathroom. They look super and I can't thank Aarron and his assistant enough for all their hard work and Aarron for his good advice and for working into the early evening to complete them.
We can't wait to get the remaining rooms floored.
Thank you to all at United Carpets for all your assistance.

October 25, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Janet, thank you for your kind feedback.

Its great to hear that our Scunthorpe team could help you find the perfect vinyl that best suits your home.

We look forward to assisting you with the rest of your flooring, take care.

Rated 5 out of 5 stars

Amazing experience and outstanding service

From start to finish Justine & Aaron at United carpets were extremely helpful. Aaron’s knowledge regarding carpet fitting etc made us pick the perfect choice for our home. The flexible time frame in fitting our carpet worked perfectly with the work we was having done.

Quality carpet, quality service & quality people. Aaron really went above and beyond I have never experienced such amazing service from any provider before.

Thank you so much. Truly!

October 3, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Sayf, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe store could provide you with amazing experience from start to finish, and could help you find the perfect carpet for your home.

We hope that you love your new carpet, thank you again for the kind feedback.

Rated 5 out of 5 stars

Almost a perfect job…

Good advice and service with laminate flooring obtained and fitted within a couple of weeks. Great price and friendly staff. Old carpet removed and disposed of by their team so no hassle at home. New flooring laid and fitted quickly and efficiently. The only downside was having to take all the excess waste and packaging from the laminate flooring to the council dump as this was not removed by the floor fitter. Hence a score of 9/10 oinstrad of 10/10

October 3, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Graham, thank you for sharing how our Scunthorpe store did.

Its great to hear that the team could provide you with a quick and efficient service.

We hope that you love your new flooring, have a wonderful day.

Rated 5 out of 5 stars

Chantelle

Chantelle helped us with carpets today, couldn’t recommend enough quick and easy and so lovely, booked in for fitting really quick too, would return 😊x

October 3, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Kirsty, thank you for taking the time to leave a review.

We're so pleased our Scunthorpe store could meet your expectations and provide you with a 5 star service.

Thank you again for the recommendation, we look forward to your next visit with us.

Rated 5 out of 5 stars

The service was great from start to…

The service was great from start to finish. The team laying the flooring did a great job

September 2, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Tracey, thank you for sharing how our Scunthorpe store did.

We're so glad the team could provide you with a great service from start to finish.

We hope that you love your new flooring, take care.

Rated 5 out of 5 stars

Excellent service

Excellent customer service. The staff were very patient while I made my decision even gave me some advice.I did not feel under any pressure to buy .
Once purchased the delivery date was booked.They rang the day before to confirm as they said they would, the fitter was on time, polite and was done in no time .
I would definitely use them again and recommend them.

July 15, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Mandy, thank you for taking the time to leave such a positive review.

Its so great to hear that our Scunthorpe store could make your experience with us an excellent one with no pressure to buy.

Thanks again for the recommendation, we look forward to your next visit with us.

Rated 5 out of 5 stars

5 star service

5 star service

June 21, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Karen, thank you so much for taking the time to leave us a review!

We're so pleased that we could meet your expectations and provide you with a 5 star service.

We hope to see you again in the future, take care.

Rated 5 out of 5 stars

The staff are very friendly and helpful…

The staff are very friendly and helpful and good service and excellent quality wood buy from there again

June 25, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Anthony,
Thank you for taking the time to leave feedback!
We are delighted to hear that you had a positive experience the overall service provided by our team.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Excellent service in store and fitting.

Excellent service in store and fitting.

May 24, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Mr Brumby,
Thank you for taking the time to leave feedback!
We are delighted to hear that you had a positive experience with your recent carpet fitting and the overall service provided by our team.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Justin from the Scunthorpe Shop was…

Justin from the Scunthorpe Shop was very polite and didn't try to hard sell but offered reasonable alternatives and understood my needs and came up with an excellent solution. good old-fashioned quality service ! Aaron the fitter was also very polite and professional, very helpful and managed to fit all the carpets including moving items of furniture etc in a friendly cheerful way can only recommend them

June 19, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Mr Herring,
Thank you for taking the time to leave feedback!
We are happy to hear that you had a great service and you are pleased with your new flooring.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Scunthorpe

Rated 5 out of 5 stars

Very efficient …

Brilliant service very neat and tidy job.. defo be back again! Thank you for great valued carpets.

June 4, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Lo, thank you for sharing how our Scunthorpe store did!

Its great to hear that they provided you with such a brilliant service, and the independent fitter did a very neat and tidy job.

We look forward to your next visit with us, take care!

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