United Carpets & Beds - Scunthorpe Reviews 149

TrustScore 4.5 out of 5

4.7

3 Snowdonia Avenue, DN15 8NL Scunthorpe, GB


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Rated 5 out of 5 stars

Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more

Company replied

Rated 5 out of 5 stars

From start to finish Justine & Aaron at United carpets were extremely helpful. Aaron’s knowledge regarding carpet fitting etc made us pick the perfect choice for our home. The flexible time frame... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend these guys enough. We’ve had LVT flooring, carpets throughout the whole upstairs and even a new mattress, all of which we absolutely love. The fitters are all professional and h... See more

Company replied

Rated 5 out of 5 stars

Amazing experience from start to finish, very professional from the moment we picked our LVT flooring in store, up-to fitting it in our home. The staff in store were so helpful, helping us decide wh... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom

  • 01724 282691

4.7

Excellent

TrustScore 4.5 out of 5

149 reviews

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1-star

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Rated 5 out of 5 stars

Excellent service from Scott.

Excellent service from Scott.
Polite, friendly and helpful
Would definitely recommend

May 28, 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Glenis, thank you for taking the time to leave a review.

We're so pleased that our Scunthorpe store could meet your expectations and provide you with an excellent service throughout.

Thank you so much for the recommendation. Take care!

Rated 5 out of 5 stars

OUTSTANDING!

The service and staff was outstanding, from the initial look around to picking up our flooring. Highly Recommended!

May 9, 2026
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Hello Simon, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Scunthorpe store.

Thank you so much for the recommendation. Take care.

Rated 5 out of 5 stars

We picked a herringbone laminate for…

We picked a herringbone laminate for our hallway and were very impressed with the quality and cost.The staff were very friendly and helpful as always. The independent fitter they recommended called Dan was absolutely excellent, he did a superb job and went above and beyond.

March 17, 2026
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Hello Tracey, thank you for taking the time to share such a kind review.

Its such a pleasure to hear how our Scunthorpe store went above and beyond to ensure that your expectations were met. We're so pleased that you're happy with the finished results and that Dan the fitter did a superb job.

We hope to assist you again with any future projects. Take care.

Rated 5 out of 5 stars

Great service and friendly team

Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money.

We visited twice and everything offered on the first visit was honoured on the second. We will definitely be back if needing another carpet in the future at any point.

Thank you Scott.

April 6, 2026
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Hello Jane, Thank you so much for your kind words!

We’re delighted to hear about your positive experience with Scott.

It’s great to know you felt well looked after across both visits and that we could help you find the best value option for your needs. We truly appreciate your trust and look forward to welcoming you back whenever you’re ready for your next carpet.

Thanks again for taking the time to share your feedback!

Rated 5 out of 5 stars

Customer service 100% not pushy sales…

Customer service 100% not pushy sales technique choice and quality great. Staff friendly would recommend.

February 21, 2026
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Hello Clare, thank you for taking the time to leave our Scunthorpe store feedback.

Its great to hear that the team were able to make your experience with us a positive one that met your expectations.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

The carpets i purchased are beautiful

The carpets i purchased are beautiful, very luxurious. The carpet fitters were very respectful and courteous. They were very quick,and did a great job 👏 thanks to all.

February 21, 2026
Unprompted review
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Reply from United Carpets & Beds - Scunthorpe

Hi Rozanna, thank you for taking the time to leave such a kind review.

Its a pleasure to hear that our Scunthorpe store was able to make your experience a positive one and you're happy with the finished results.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

Would recommend to everyone

Paul and Chantelle in the store are very knowledgeable and so friendly. Very happy with the service received and help picking out carpet for our bedroom. 5* thank you

February 16, 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Laura, thank you for taking the time to leave feedback.

We're so pleased to hear that our Scunthorpe store was able to meet your expectations and provide you with a 5 star service throughout.

We hope to assist you again in the future. Take care.

Rated 4 out of 5 stars

Everything has been fine but after the…

Everything has been fine but after the fitting I was left with my old carpet to dispose of and a large heavy cardboard tube 5m long to dispose of myself. An improved service would include disposal of waste.

January 31, 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Andrew, thank you for taking the time to leave feedback.

Its great to hear that your experience with our Scunthorpe store was a positive one and you're happy with the finished results of your carpet. Regarding the disposal of waste this is not a something we currently offer, but we take all customer feedback on board and use it as an opportunity to improve our service.

Kind Regards
The United Team

Rated 5 out of 5 stars

Excellent service reliable advice…

Excellent service reliable advice pleasant staff no gimmicks.

January 19, 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Dawn, thank you for taking the time to leave such kind feedback.

Its great to hear that our Scunthorpe store was able to meet your expectations and provide you with a excellent service.

We hope to assist you again in the future. Have a fantastic day.

Rated 5 out of 5 stars

Nice to be left to browse...

Nice to be left to browse before asking if we required any help... everyone needs time to look without being pushed into buying something you don't need..

January 7, 2026
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Diane, thank you for taking the time to leave such a positive review.

We're so pleased to hear that you're happy with the service that you recieved from our Scunthorpe store.

Thank you again for the recommendation. Take care.

Rated 5 out of 5 stars

New laminate

From start to finish nothing was to much trouble great team excellent products

December 13, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Jason, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe store could provide you with a 5 star service from start to finish with excellent products.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

The salesman in store was excellent…

The salesman in store was excellent knowing and friendly. Lots of options with great quality. He was very accommodating with regards to the fitting date. Excellent service throughout

November 29, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Tony, thank you for taking the time to leave a review.

We're so glad that our Scunthorpe store could provide you with an excellent service throughout that was very accommodating to your requirements.

We hope to assist you with any projects that you may have in the future. Take care.

Rated 1 out of 5 stars

Absolutely would not recommend the guy…

Absolutely would not recommend the guy that came called me in the morning confirming the direction of the floor the decided to to one room the opposite way and claimed was brain went blank then proceeded to leave wet sealant dotted about the floor for someone who claimed he’s been doing it so long I am not impressed, as for the shop keeper who trusts this man to do his floors. Absolutely avoid in my opinion

Overall floor quality is good though

December 18, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Good afternoon Ashley, thank you for taking the time to leave a review.

We’re sorry to hear about your experience and appreciate you taking the time to leave detailed feedback. The situation you’ve described does not reflect the standards we expect from the independent fitters.

We’re glad to hear you’re happy with the overall floor quality, but we regret that the service aspect let you down. If you’d be willing to contact the store directly or email customerservice@unitedcarpets.co.uk , we would like the opportunity to discuss this further and see how we can address your concerns.

Kind Regards
The United Team

Rated 5 out of 5 stars

We have had 6 carpets from United …

We have had 6 carpets from United carpets scunthorpe
Very helpful
We don't even compare prices with anywhere else as we know we get good value for money
And the fitters are fantastic

November 20, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Jim, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe store could continue to meet your expectations and provide you with a 5 star service.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

We had couple of time from you and now…

We had couple of time from you and now the tricky stairs on loft i am very happy 😊

December 4, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Shah, thank you for taking the time to share how our Scunthorpe store did.

Its a pleasure to hear that you're pleased with the service that you recieved.

Thank you again for the recommendation. Take care

Rated 5 out of 5 stars

Great team instore

Great team instore. Scott and the young lady are so accommodating nothing is to much trouble. I have used their carpet fitters who also are very good.

November 27, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Sara, thank you for taking the time to share how our Scunthorpe store did.

Its great to hear that nothing was too much trouble for the team and they was very accommodating to your needs.

We hope to assist you again in the future. Take care.

Rated 5 out of 5 stars

Excellent friendly services from start to finish from friendly competent staff.

The staff were very friendly with excellent service from the start. The sales staff member was very approachable helped guide us and importantly gave us time to consider all the options. The carpet arrived as planned, it was fitted very efficiently and neatly by a very competent carpet fitter. We are highly delighted, it couldn't have been any better.

October 30, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello, thank you for taking the time to leave such kind feedback.

We're so pleased that our Scunthorpe store could provide you with an excellent service from start to finish, helping you find the right carpet for you and your home.

Its great to hear that you're happy with the finished results, we hope to assist you again soon.

Rated 5 out of 5 stars

United carpets were friendly and…

United carpets were friendly and professional,the issue we had was with the fitting service,it was a joke

November 4, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Robert, thank you for taking the time to leave our Scunthorpe store a review.

Its great to hear that you're happy with the service that you recieved.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

Great price and friendly staff highly…

Great price and friendly staff highly recommended

September 27, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Michael, thank you for taking the time to leave our Scunthorpe store a review.

We're so pleased to hear that you're happy with the service you recieved.

Thank you so much for the recommendation, take care.

Rated 5 out of 5 stars

Always superb customer service in here.

Always superb customer service in here.
Friendly, welcoming and knowledgeable.
Great offer given, with good understanding of what we were looking for.
Needed a specific date for fitting and had not problem booking this in.

October 5, 2025
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hello Jayne, thank you for taking the time to leave a review.

Its great to hear that our Scunthorpe store could meet your expectations and provide you with superb customer service in store.

Thank you again for the recommendation, take care.

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