United Carpets & Beds - Scunthorpe Reviews 

158
TrustScore 4.5 out of 5

4.6

3 Snowdonia Avenue, DN15 8NL Scunthorpe, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Just used United carpets Scunthorpe again for our hall stairs and landing and a bedroom fitting. Great service from the gentleman who originally helped us in the showroom (informative not pushy) reaso... See more

Company replied

Rated 4 out of 5 stars

Showroom staff were lovely and for us the carpets we wanted for our budget. Only issue we had was with the fitters came a lot later then advised by a few hours, which was okay because it was very hot.... See more

Company replied

Rated 5 out of 5 stars

Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell Will definitely use again

Company replied

Rated 5 out of 5 stars

Scott was brilliant - he was friendly and knowledgable and really took the time to understand our requirements, making meaningful suggestions to get us the best value option for our money. We vis... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • 3 Snowdonia Avenue, DN15 8NL, Scunthorpe, United Kingdom

  • 01724 282691

4.6

Excellent

TrustScore 4.5 out of 5

158 reviews

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1-star

No recent history of asking for reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(158)

1,940 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and excellent fitters…

Excellent service and excellent fitters that do a great job.

March 10, 2023
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Blake

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Rated 5 out of 5 stars

excellent service from Justin

Justin demonstrated good knowledge of stock. He listened to my needs. With his help I was able to choose a carpet that best suited my needs and budget. He was approachable, friendly, professional and well mannered. He answered any questions I had. I was extremely pleased to have this kind of experience - as it enabled me in making an informed decision.

March 30, 2023
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Beth

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Rated 5 out of 5 stars

Very pleased with the service and…

Very pleased with the service and prices of the carpets and bed that we purchased was very reasonable. Didn't have to wait long for the carpet to be fitted. Adam rang to arrange a suitable date for the carpet fitter, he was very polite and helpful.

February 15, 2023
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Linda

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Rated 5 out of 5 stars

Superb Service and High quality

We have always used UC
Had our whole house done (laminates) more than 20 yrs ago and replaced carpet on stairs and 2nd time, 2 bed rooms carpeted for our daughters flat, bought 4 Mattresses from them
They always been of excellent quality, friendly and with great service

February 18, 2023
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Suri

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Rated 5 out of 5 stars

I bought cushion flooring and had it…

I bought cushion flooring and had it fitted in my bathroom I love it looks great

January 7, 2023
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Pat

Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.

All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.

Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.

Best wishes

The United Team

Rated 5 out of 5 stars

Fabulous customer service managed to…

Fabulous customer service managed to get our carpet ordered, delivered and fitted in a week.....brilliant service
The quality of the carpet is fabulous and the carpet fitters did an excellent job....would definately recommend 100%

November 14, 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Diane

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 1 out of 5 stars

I ordered a bed

I ordered a bed, was told originally 2-3 weeks delivery, I had to chase it, it then came in 4 weeks. Had it delivered, I asked for the softest mattress as this is what I wanted, what I have is like sleeping on a wooden board! It is so uncomfortable and cheap quality, I can’t sleep on it, I paid enough so thought the quality would be better than this, I will get another mattress somewhere else, what I actually want! I will never go back here again!! Nice enough people, shame about the goods!! Needs better organisation.

November 26, 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Good Afternoon Ethel

Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.

If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

Rated 5 out of 5 stars

Great priced carpets and fantastic…

Great priced carpets and fantastic service

September 23, 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Hi Lindsey,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

Used this company twice.fitters were…

Used this company twice.fitters were very good,attention to detail was very good. clean up at end of fitting.
Will recomend as 5 star...

August 25, 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Good Morning Roy,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

Rated 4 out of 5 stars

We had our landing and stairs…

We had our landing and stairs recarpeted this morning,was we totally satisfied....
The answer is a very big YES .
The lads did a very good job (thank you to them).
Ps,
The staff at the store were friendly and very helpful.
Will be there for more carpet soon.

July 27, 2022
Unprompted review
United Carpets & Beds - Scunthorpe logo

Reply from United Carpets & Beds - Scunthorpe

Thanks very much for taking the time to leave your great review! It’s always a pleasure to hear from our customers after they've purchased and have received great service not only in store but also from our fitting partners. We hope to see you again very soon! – The United Team

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