Really positive experience from the United Carpets store on Queens Road, Sheffield. We’d researched online about a carpet for our spare bedroom and had some questions about different offers. Staff in... See more
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We went to the shop after sending for some samples online. Service and knowledge from the staff was exceptional. We ordered a total different carpet that was a managers special and we’re so pleased w... See more
Company replied
Really friendly, engaging staff. Plenty of advice given. No pressure to buy and timely fittings booked in.
Recently used united carpets on numerous occasions over the last year Queens road Sheffield , l have to say we were treat with professionalism at all times the counter staff were very pleasant and po... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
407 Queens Road, S2 4DR, Sheffield, United Kingdom
- 0114 275 5559
4.6
Excellent
192 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Claire, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Queens Road store.
Thank you again for the recommendation. Take care.
Really nice staff
Really nice staff
And good service
Would defo go back for next carpet
And the man who fitted carpet was really pleasant as well
November 8, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Trina, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Queens Road store.
Thank you again for the recommendation. Take care.
Very helpful and friendly
Just want say that jonny i think he was called was really helpful. Made understanding what we actually needed for my dad was really appreciated. Thank you
December 11, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello David, thank you for sharing your experience with us.
We're so pleased that our Queens Road store could help you find the right product for your dad and his home.
Thank you again for the recommendation. Take care.
Fantastic service from these guys
Fantastic service from these guys! Sorted my flooring and fit me in at very short notice for fitting to get me out of a tight spot.
I will definitely be back again x
December 5, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Rachel, thank you for taking the time to share how our Queens Road store did.
Its a pleasure to hear that the team could meet your expectations and provide you with a fantastic service, ensuring that your flooring was fitted in time for Christmas.
We look forward to assisting you again soon. Take care.
Great service all round!
Great carpet fitting and top quality carpets. Jonny was very helpful and the rest of the staff were very knowledgeable, Excellent service all round - highly recommend
November 13, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Henry, thank you for taking the time to leave such kind feedback.
Its a pleasure to hear that our Queens Road store could meet your expectations and provide you with an all round excellent service.
Thank you again for the recommendation. Take care.
Fab service
Fab service!
From the staff in the shop to the fitting guys. Would definitely recommend and use again.
December 4, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi, thank you for taking the time to leave a review.
We're so pleased to hear that you're pleased with the service that you recieved from our Queens Road store.
Thank you for the recommendation. Have a fantastic day.
Service in the shop was outstanding
Service in the shop was outstanding. The Lads who fitted our carpet were professional. Quality of the carpet is exceptional. Highly recommend
December 5, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello, thank you for taking the time to leave our Queens Road store a review.
We're so glad that the team could provide you with a positive service and the fitters were professional and you're happy with the finished results.
Thank you again for the recommendation. Take care.
Proper information not given
Not enough information given, at the time of ordering our new flooring we were all not tolded we would have to remove all our white goods from our kitchen fitter was not willing to help with this , we are a couple in our seventies so found the hold thing hard thankfully our family was able to help us put everything back . Just not enough information given
November 10, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Good afternoon Julie, thank you for taking the time to leave feedback.
We’re pleased to hear your new flooring has been fitted, but we’re very sorry to learn that you were not given all the information you needed beforehand. Customers should always be clearly advised about any preparation required, especially when it involves moving heavy appliances.
We fully understand how difficult this must have been for you, and we apologise that our communication fell short and left you in a stressful situation. We will make sure your comments are passed on to the team so we can improve how we inform and support customers in the future. If you need any further assistance please don't hesitate to email customerservice@untiedcarpets.co.uk, and a member of our team will be more than happy to help.
Kind Regards
The United Team
I had my flooring lad a week ago it did…
I had my flooring lad a week ago it did not finish the job. It had to come back this weekend was just gone then there was a chip in the floor plus there’s a mark that was never put right until the next weekend. What’s coming up? which I don’t find, I’m very happy. I will never ever buy from you again.
November 22, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Good afternoon, thank you for taking the time to leave feedback.
We are sorry to hear that your experience with the independent fitters did not meet your expectations.
We would like to hear more about the service that you received. Please email customerservice@unitedcarpets.co.uk with your details and a member of our team can look into this for you.
Kind Regards
The United Team
Excellent choice of carpets and roll…
Excellent choice of carpets and roll ends at very good prices. Assistants always help us fold the carpets and get to the car. Would highly recommend.
October 18, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Sharon, thank you for taking the time to leave our Queens Road store a review.
Its great to hear that you're happy with the service that you recieved.
Thank you again for the recommendation, take care.
Fantastic customer service
The two men who helped me were absolutely brilliant!! Super helpful. There was a large selection of mattresses, carpets, and flooring options. I was able to pick out my mattress very easily with their guidance.
It was delivered three days later to my room too! The pathway to the house is incredibly difficult to navigate, but he managed it with ease, all while carrying a massive vacuum packed king size mattress.
I will always recommend them, especially the two who helped me. Thank you very much!!
October 12, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Anna, thank you for taking the time to leave such kind feedback.
We're so pleased that our Queens Road store could help you find the right mattress that's best suited to you, and get it delivered so quickly .
Thank you again for the recommendation, we hope to assist you again soon.
Friendly helpful staff
Friendly helpful staff. Got everything sorted and costed for me - best price for what I needed, right amount of underlay and carpet tack strips, etc. And organised fitting for within the same week.
Carpet fitters were friendly, professional, and extremely quick!
Very happy with everything.
September 20, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Anna, thank you for your kind feedback.
Its a pleasure to hear that our Queens Road store could help you find the right carpet for you and your home, and the independent fitter was professional and you're happy with the finished results.
Thank you again for the recommendation, take care.
Fitters very good and quick
Fitters very good and quick
Communication from UCand B not so good
All in all carpet looks great , very pleased
Thankyou x
October 3, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi, thank you for your kind feedback.
Its great to hear that our Queens road store could make your experience with us a positive one.
We hope to assist you with any future projects, have a fantastic day.
The staff member was pleasant and…
The staff member was pleasant and knowledgeable and not pushy at all the carpet fitters were excellent and neat but the floor fitters were exceptional and professional and their work is the best I have ever seen thank you so much
September 25, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Alison, thank you for taking the time to leave a review.
Its great to hear that our Queens Road store could meet your expectations and provide you with an excellent service.
We hope that you love your new carpet, take care.
Very pleased with flooring and fitting
Very pleased with flooring and fitting. Excellent price and quality. Sales staff in store very friendly and efficient
September 4, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Betty, thank you for taking the time to leave our Queens road store a review.
We're happy to hear that you're pleased with your flooring and the fitting, and the staff was very friendly and efficient.
We hope to assist you again soon, have a fantastic day.
Ordered all new carpets and a new bed
Ordered all new carpets and a new bed. Brilliant prices and great Customer service and outstanding delivery service. They put my bed together and took away all rubbish. Would give 10 stars if I could.
October 14, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hello Mrs Root, thank you for taking the time to leave our Queens road store feedback.
We're so pleased they could provide you with a 5 star experience with brilliant prices and great customer service and an outstanding delivery service.
We hope that you love your new bed, take care.
Great service and great prices
September 1, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Theresa, thank you for taking the time to leave a review.
We're so pleased our Queens Road store could provide you with such a positive service with great prices.
Thanks again for the recommendation, we hope to assist you again.
Experience was OK
Experience was OK . Carpet took longer than they told me to arrive but they did not advice me of the delay until I called. Carpet fitter came at the right time but I had to pay them so in my opinion it isn't free fitting
September 12, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Lydia, thank you for taking the time to leave a review.
We're pleased to hear that you had a positve instore experience when visiting our Queens Road store.
We hope that you love your new carpet, have a great day.
Top class
Lovely staff, always help you decide what's right for you, no pushy tactics. Swift , courteous service in the shop and fitting team too. Great quality, good value products. Highly recommend.
August 22, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi Karen, thank you for sharing how our Queens Road store did.
We're so pleased they could meet your expectations and provide you with a 5 star experience.
Thanks again for the recommendation, take care.
Given space to make decisions
Given space to make decisions, but very helpful when help requested.
July 28, 2025
Unprompted review
Reply from United Carpets & Beds - Sheffield Queen's Road
Hi, thank you for taking the time to leave our Queens road store a review.
Its great to hear that they could provide you with such a positive in store experience.
Thanks again for the recommendation, take care.
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