When I visited the store (which I did many times as I'm very indecisive!), they left me to it and didn't follow me around or ask me questions. When I was ready, I went to them & they were incredibly... See more
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See what reviewers are saying
Iv used United Carpets lots of times and they are always reasonably priced and they do a great job never had an issue with them and the staff are great.
Company replied
The sales team where fine and the gentleman who came to measure was nice. Unfortunately the sales team have a different approach to fitting than the fitting team. The flooring was fitted without any m... See more
Company replied
Friendly and helpful staff in Wrexham branch. Good range of carpets to choose from and reasonably priced. Carpet fitters were great , including fitting the carpet into airing cupboard around the tank... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
10 Pentre Felin, LL13 7NB, Wrexham, United Kingdom
- 01978 366711
4.5
Excellent
75 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great carpets ..lovely sociable…
Great carpets ..lovely sociable staff..Wouldn't go anywhere else ...Highly recommend 👌
November 5, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hello Gail, thank you for sharing how our Wrexham store did.
Its a pleasure to hear that the team could make your experience such a positve one and you're happy with your new carpets.
Thank you again for the recommendation. Take care.
Excellent all round
Excellent all round, no hassle in the shop but available when needed, competitive pricing, recommend carpet fitter who turns up on time and does a great job.
November 3, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Martyn, thank you for taking the time to leave a review.
We're so pleased to hear that our Wrexham store could meet your expectations and provide you with an excellent service all round.
Thank you again for the recommendation, take care.
Great job!
UC&B fitters contacted me the evening to before and asked could they turn up a certain time the following morning? Very polite. The fitters were at my home at the time mentioned. Very polite and professional. The job was done in less than a hour. The carpet looked lovely. Very impressed. So much so I'm going back to the store next year to sort out two further rooms Definitely recommended. :-)
November 19, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Shelley, thank you for taking the time to leave a review.
We're so pleased to hear that our Wrexham store could meet your expectations and provide you with a great service.
Thank you again for the recommendation, take care.
Absolutely fantastic from start to…
Absolutely fantastic from start to finish. I have been replacing the carpets in my home room by room the staff in store and the fitters are just amazing. Nothing is too much trouble and so helpful. Would highly recommend
November 24, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Emma, thank you for taking the time to leave such positive feedback.
Its great to hear that our Wrexham store could provide you with a fantastic service from start to finish, and nothing was too much trouble for the fitters.
We hope that you love your new carpets, and we hope to assist you with any future projects.
Great value and great service from the…
Great value and great service from the staff instore to the carpet fitters
November 28, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi, thank you for taking the time to leave our Wrexham store a review.
Its great to hear that the store could make your experience with us a positive one from start to finish.
We hope to assist you again in the future, take care.
United carpets
Great carpet company.Very efficient from start to finish.When they said theyd ring they did.Carpet fitters were on time did a great job.Pleased with carpet its lovley.Would defo use again and recomend.Thankyou all for a job well done
October 16, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi, thank you for taking the time to leave our Wrexham store such kind feedback.
We're so pleased the team could ensure that you recieved an efficient service from start to finish, and the fitters arrived on time and did a great job.
Thank you so much for the recommendation, take care.
Good quality goods reasonbly priced…
Good quality goods reasonbly priced and a good customer care policy
November 11, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hello Keith, thank you for taking the opportunity to leave our Wrexham store feedback.
We're so pleased to hear that you're happy with the service that you recieved.
We hope to assist you again in the future, have a wonderful evening.
Reply from United Carpets & Beds - Wrexham
Hi Paul, thank you for taking the time to leave a review.
We're so glad to hear that you're pleased with the service that you received.
Thank you again for the recommendation, take care.
Sales assistant was very helpful
Sales assistant was very helpful, listened to what we wanted and our price range . Very knowledgeable and attentive. Good sale skills
October 1, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Deborah, thank you for your feedback.
We're so happy to hear that you are pleased with the service that you recieved from our Wrexham store.
Thank you again for the recommendation, take care.
Very helpful and sorted a problem out…
Very helpful and sorted a problem out for us, reasonable priced too.
October 20, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Cheryl, thank you for taking the time to leave a review.
We're so glad to hear that you're pleased with the service you recieved from our Wrexham store.
We hope to assist you again in the future. Have a wonderful day.
I had vinyl flooring put down in…new
I had vinyl flooring put down in sitting room and kitchen and am very pleased with end result and they had stored some spare carpet from a previous fitting for couple of years and my daughter had it put down in bedroom and she is also very pleased- would recommend and use them again and have done many times before!
September 22, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Katheryn, thank you for taking the time to leave our Wrexham store a review.
We're so pleased to hear that you are happy with your fitted vinyl and carpet, and the service that you recieved.
Thank you again for the recommendation, we look forward to assisting you again.
Friendly Helpful Staff and Fitter's.
The staff at the Wrexham store are friendly and very helpful. I had cushion flooring fitted Tue 7thOct 2025, The lads who fitted it are spot on, Really pleased with the fitting. I would definitely recommend Wrexham United Carpets.
October 7, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Mark, thank you for taking the time to leave feedback.
We're so pleased our Wrexham Store could meet your expectations and provide you with a 5 star service.
Thanks again for the recommendation, take care.
Reply from United Carpets & Beds - Wrexham
Hi David, thank you for taking the time to leave a review.
We're so pleased our Wrexham store could make your experience with us a positive one that met your expectations.
We hope to assist you again in the future, take care.
The staff were very helpful and knowledgeable
The staff were very polite,helpful,friendly & knowledgeable when ordering carpets for the living room and the bedroom.The member of staff came to our house to measure up in no time & a fast turnaround date for the carpets to be fitted.The carpet fitters were friendly,polite & very efficient.
October 7, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Stewart, thank you for taking the time to leave such kind feedback.
We're so pleased our Wrexham store could provide you with a 5 star service.
We hope that you love your new carpets, have a fantastic day.
We weren’t told when making a purchase…
We weren’t told when making a purchase that the delivery time would be nearly a month later, This should have been told to us on the day of purchase. We were led to believe it was coming from the store. This needs to be addressed and explained.
September 4, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Good afternoon Ann, thank you for your feedback.
We are sorry to hear that your recent experience with our Wrexham store did not meet your expectations. It should of been made clear at point of purchase that the product you had chosen needed to be ordered directly from the supplier, and there would be a short waiting period for it to come into store.
We take all customer feedback on board and will use this as an opportunity to improve our service.
We apologise again for any inconvenience this has caused.
Kind Regards
The United Team
Excellent service from start to finish
Excellent service from start to finish, staff in the shop right through to the fitters
August 7, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Dawn, thank you for sharing how our Wrexham store did.
Its such a pleasure to hear that the team provided you with an excellent service from start to finish.
We hope you visit us again soon, have a fantastic day.
Very friendly but very professional…
Very friendly but very professional service. Arrived on time and proceeded to put bed together - very chatty and friendly and helpful.
June 17, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Carole, thank you for taking the time to leave such kind feedback.
We're so glad that our Wrexham store could make your experience such a professional and friendly one that met all of your expectations.
We hope you love your new bed, and hopefully we will see you again soon!
Excellent reliable service
We have been to UC&B several times now and they continue to provide a huge choice and a friendly professional service.
June 12, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi, thanks for sharing how our Wrexham store did.
We're so glad that the team can keep continuing to provide you with a positive service with a wide range or choice.
We look forward to your next visit with us, have a great day.
Reply from United Carpets & Beds - Wrexham
Hi David, we're so pleased that you recieved a superb service from our Wrexham store and independent fitters.
Thank you so much for taking the time to leave us a review.
Reply from United Carpets & Beds - Wrexham
Thanks for your 5 star review, we are glad to see your had a great experience. All the best, the team at United Carpets
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