We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... See more
Company replied
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When I visited the store (which I did many times as I'm very indecisive!), they left me to it and didn't follow me around or ask me questions. When I was ready, I went to them & they were incredibly... See more
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The sales team where fine and the gentleman who came to measure was nice. Unfortunately the sales team have a different approach to fitting than the fitting team. The flooring was fitted without any m... See more
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Friendly and helpful staff in Wrexham branch. Good range of carpets to choose from and reasonably priced. Carpet fitters were great , including fitting the carpet into airing cupboard around the tank... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
10 Pentre Felin, LL13 7NB, Wrexham, United Kingdom
- 01978 366711
4.5
Excellent
76 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from United Carpets & Beds - Wrexham
Thanks for your 5 star review, we are glad to see your had a great experience. All the best, the team at United Carpets
Great service in store
Great service in store, great fitting, all staff were polite. Very happy with my experience.
April 9, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hello Mrs Rudd, thank you for taking the time to leave us a review!
We're so pleased to hear that our Wrexham store was able to meet your expectations and provide you with a great service with great fitting.
We hope to assist you again in the future, take care!
Good choice of carpets
Good choice of carpets, competitively priced, friendly staff. Joe arranged everything for us.
April 4, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Darryl, thank you for taking the time to leave us a review!
We're so pleased that our Wrexham store could meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future, take care!
Faultless
From start to finish everyone was extremely helpful, we’ve been provided very good quality carpets and a professional fitting service.
March 13, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hello Hannah, thank you for taking the time to leave us feedback!
Its great to hear that our Wrexham store & independent fitters could make your experience with us such a positive one from start to finish.
We hope that you love your new carpets, have a fantastic day!
Reply from United Carpets & Beds - Wrexham
Hi Carole, thank you for sharing how our Wrexham store did!
Its great to hear that the store could meet your expectations and provide you with such a brilliant service.
We hope that we can assist you again in the future, have a fantastic afternoon!
Carpet fitters awful
March 21, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Good afternoon Joanna, thank you for your review.
We're disappointed to hear that the independent fitters from our Wrexham store did not meet your expectations.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details and any images you have, and a member of our team will be in touch.
Kind Regards
The United Team
Great staff at our local store
Great staff at our local store . Were extremely helpful with advice on choosing stair carpet and offered a free measuring service . Josh at the shop was very helpful.
Fitters were running late on the day by a few hours but that couldn’t be helped due to an issue at the previous customers house , but they did phone twice to inform us of the ETA . Did a very professional fitting job and we are delighted with our new carpet for stairs and landing . Would definately use them again when the time comes .
March 10, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Deborah, thank you for taking the time to leave us such a kind review!
its great to hear that our Wrexham team could help you find the perfect carpet that best suits you and your home, and the independent fitters did a very professional job.
We look forward to your next visit with us, take care!
Not happy
Overall carpets are good but the fitters were awful first they ripped us off with extra £50 and the took underlay off when not supposed to and did not replace it they said they did but we didn't see the underlay and then trying to charge us to prove that did put the underlay, we are not happy customers because of this, we will not be using United carpets again because of the carpet fitters
February 25, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Good afternoon Paula, thank you for taking the time to leave us a review!
We're disappointed to hear that the independent fitter from our Wrexham store has failed to meet your expectations.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details and any images of the fitted product you have, and a member of our team will be in touch.
Kind Regard's
The United Team
Always go to United Carpets and Beds
Always go to United Carpets and Beds. Staff very pleasant and helpful. Will hold on to your purchase until you are ready and keep you up to date with carpet fitting dates. Good offers always on yet staff will help you choose what you are looking for rather than directing you to the most expensive buys.
March 3, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Andrea, thank you for taking the time to leave us a review!
we're so pleased that our Wrexham store could meet your expectations and provide you with a positive service.
We look forward to your next visit with us, take care!
Fast very efficient service
Fast very efficient service. Great product and price. The carpet fitters were very polite and professional.
February 7, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hello, thank you for taking the time to leave a review!
its great to hear that our Wrexham store could provide you with such a fast an efficient service. We hope that you love your new carpet, have a fantastic afternoon!
Bought vinyl floor
Bought vinyl floor
Good service and decent price. Installers were very good, punctual and did a good job
January 29, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Andrew, thank you for taking the time to leave us a review!
We're so glad that our Wrexham store could meet your expectations and provide you with a good service.
We hope you love your new vinyl, take care!
Reply from United Carpets & Beds - Wrexham
Hi William, thank you for taking the time to leave us a review!
We're so glad our Wrexham store was able to meet your expectations and provide you with a positive service.
We hope to assist you again in the future, take care!
Great experience all round
Great experience all round, the guy in the shop was very helpful and had a smile on his face which is quite refreshing these days. The fitters were great too. Definitely our go to place for carpet
January 11, 2025
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Alison, thank you for taking the time to leave us a review! We're so pleased to hear that our Wrexham store and independent fitters could provide you with a great experience all round.
We hope to get the opportunity to assist you again in the future!
The staff were very helpful in us…stair carpet
The staff were very helpful in us choosing a carpet the choice was very good and the price very reasonable.
December 8, 2024
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Geraint, thank you for sharing with us how our Wrexham store did! We're so happy that the team could help you find the right carpet for you and your home!
Excellent service.
United carpets team were helpful from the start. From choosing appropriate carpet & giving us the best advice from the start. Delivery and fitting was done within the given time frame.
Great quality carpets, great value for money.
November 29, 2024
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hello Amanda, thank you so much for taking the time to leave us feedback! We're so glad our Wrexham store could help you find the right carpet for you, with a quick and efficient service. We hope to assist you again next time, have a great new year!
Reply from United Carpets & Beds - Wrexham
Hi Fay, thank you so much for leaving us a 5 star review! Its a pleasure to hear that our Wrexham store provided you with such an excellent service!
Great carpet great service
Just had united carpets to do our hall stairs & landing! Looks amazing really happy with the quality and service, very efficient came and measured up and ordered carpet straight away. The carpet we removed had been done by them 12 years ago and was still in good condition. All our carpets are from there wouldn’t go any where else!
November 2, 2024
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi, thank you for taking the time to leave us a review! Its amazing to hear that our Wrexham store provided you with such a quick and efficient service. We hope you love your new carpets, and we look forward to assisting you next time!
The carpet looks amazing in the bedroom.
The carpet looks amazing in the bedroom.
November 6, 2024
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Lesley, We're so glad to hear you love your new bedroom carpet! Thank you so much for taking the time to leave us a review, take care!
United Carpet
Always use United Carpets, great choice of carpets, vinyl and laminate. Staff are knowledgable, friendly and they dont pounce on you. Highly recommend.
October 25, 2024
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Lynn, Thanks so much for taking the time to leave us a 5 star review! We love to hear how we did, and its great to hear our Wrexham store provided you with such a friendly and professional service.
All the best
United Carpets and Beds
Excellent service
Helpful in store, and on the phone, on the 2 occasions I visted. Fitter was very professional and finished it really quick to a high standard.
September 19, 2024
Unprompted review
Reply from United Carpets & Beds - Wrexham
Hi Cheryl, Thank you for taking the time to let us know how your experience with United Carpets went! We're so glad we could meet your expectations, we hope you enjoy your new flooring.
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