Unity Automotive Reviews 

189
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

We were lucky enough to win a raffle prize of a 5 hour experience driving a Cyberster! Excellent service from the Sales Manager at MG Coventry and thanks to Russ who organised the prize, which helped... See more

Rated 1 out of 5 stars

Had the misfortune to enquire about a Subaru, The salesman said he would email me , then passed it on to a colleague who said he send me some figures . I"m still waiting a week later for Ashley to c... See more

Rated 5 out of 5 stars

First experience of Unity and would use again without hesitation . Super friendly staff , thoroughly honest and professional as Julia in reception I cannot compliment highly enough. Having run my own... See more

Rated 4 out of 5 stars

We visited the Cheltenham showroom several times and test drove two cars. We put a deposit on a bmwi3 which we didn’t buy as we found the model we were looking for elsewhere. The deposit was prompt... See more

Company details

  1. Car Dealer

Written by the company

New and Approved Used Cars For Sale From the Unity Automotive group | Servicing at Unity Automotive | Midlands dealerships for Jeep, Subaru, Isuzu, SsangYong and Alfa Romeo in Oxford, Leicester, Coventry and Tredington


Contact info

3.9

Great

TrustScore 4 out of 5

189 reviews

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3.9

All reviews

(189)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy customer

Very happy customer. Richard at Tredington really great to deal with, made everything very easy from finding the right car to driving it away. Thanks so much!

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service all the way through

Brilliant service from enquiry all the way to driving the car home! Richard at the Tredington store kept me up to date on everything that was happening and gave me all the information I required. I definitely recommend!

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great service each time

This is the third time of buy a car from Crossroads Garage at Tredington, we have received good service all the way through the transactions so no problems what so ever. The cars always went back for service. Had some extra put on and they were ready so I was very pleases

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you thank you thank you

Thank you thank you thank you, I first met Mickey last week who was brilliant and arrange for me to test drive a HS for my son s mobility car. Today I met with Tim and Mark who were both amazing from start to finish, the coffee was great too. They were knowledgeable and was helpful in getting the wheelchair I. And out of the cars. Nothing was too much trouble . Highly recommend this dealership

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

2014 BMW 428i from Unity Tredington

I purchased a 2014 BMW 428i from Unity Tredington in June 2022, dealing with Richard. He was very pleasant, trustworthy and informative to deal with.
He arranged for the car to be serviced, cleaned and MOT, and took me through the car operation and administration.
The car has performed perfectly, so all in all a great transaction.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I bought a used vehicle from Unity and dealt with Richard in the Tredington branch. He was friendly and professional and put a lot of work into the deal. First class communication from Richard and when we pick up the vehicle it looked stunning. Looked liked it had just left the factory. Would definitely recommend and I would purchase a vehicle from them in the future.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I found the perfect car for myself in Tredington, I was dealt by Richard who was great to work with and really went above and beyond. He also kept me well informed while I was waiting to collect my car. It was a pleasure to do business with him and I would highly recommend him.

June 12, 2022
Unprompted review
Rated 5 out of 5 stars

I went to the MG showroom in Coventry…

I went to the MG showroom in Coventry where I was helped by Mike Chance.
He showed my children and I around some cars tried them out for comfort and to see if my son can get in and out as he has a disability. Although we didn't find anything that was adapted for my son Mike was a very helpful friendly man and put us all at ease and we didn't feel like we were a problem like we've felt in other showrooms. So thank you Mike.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

VW Tiguan!

I had been searching for a VW Tiguan for a few weeks and decided to stop at the Unity garage in Tredington.
Richard, at Unity Tredington was great and I received excellent customer service from him. He showed me the car on the forecourt, he gave me the info on the car and then left me to take a look at it in my own time. I then explained I needed some time to think it through and work out my finances. Later that day, I decided to go ahead and purchase the car and give Richard a call to start the process. Once again, he was friendly, happy to help and made the process very simple.
He made the whole experience very pleasant, nothing was too much trouble, if this is typical of the standard set at Unity I highly recommend them.

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

An asset to your team!

As a young female, I get intimidated with going to garages. You hear horror stories of being over charged or charged for things you don’t need. I was greeted by Jack Anderson, with a friendly smile, and he was always so helpful answering any questions I had. He’s an asset to your team and I will be returning for any of my car needs, solely based on the service he provided. And it’s even tempting for me to buy my next car through you as well!
Thank you for everything Jack! Always grateful for the reassurance and brilliant service!

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Dealt with Phillip Lean at the Shipston dealership. Friendly, knowledgeable, straight forward and great communicator. Thrilled with car. Would highly recommend.

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

What a great experience. Probably my best yet. I was dealt with by Veejay and Jack at the Leicester Unity dealership. They went above and beyond to make the experience an exciting one. After having my last car stolen I was not happy about having to pay out for another, but these two gentlemen turned that experience into an exciting one whereby I managed to get a newer model with less miles for a decent price. Nothing was too much trouble and the small touches on the day I purchased the vehicle made me feel like a valued customer. They put a nice bottle of champagne in the car and had a reserved sign on a stand next to my new car at the front of the show room. Both of these guys went above and beyond and made me feel as though they shared my passion for the purchase. It was a different experience for me as usually once the sale is made, you are forgotten, but even after collection of the car they both have checked in regularly to ensure I am happy with the car etc. If I'm ever up that way and needing a car again, I would definitely go to Unity

April 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience & customer service

I recently bought a Beetle from Unity Automotive Leicester and was guided through the process by general manager, Jack Anderson.

I have been thoroughly impressed by the overall experience. Jack is very knowledgable, quick to respond to any questions, positive and incredibly helpful.

Thank you Jack! I adore my Beetle & can’t thank you enough for providing such top quality customer service & aftercare.

April 7, 2022
Unprompted review
Rated 1 out of 5 stars

Poor customer care

I purchased my vehicle through Unity but the aftersales service over the last three years has been poor... I had my car booked for an mot this morning and due to past experiences had telephoned 3 times last week to confirm all was OK but when I arrived was informed that it was booked for a service and not mot and that these were carried out by someone else but they would try to fit me in. I asked to speak to a manager regarding my experiences with Unity but his answer was we've agreed to do it so what's your issue.... I was going to use my time whilst waiting to purchase another car but this has changed my mind. Customer service very poor.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable

I've never looked for a new car before, let alone an EV, but Mike Chance at Unity Coventry MG was really helpful, explaining the process(es) and the features of these vehicles. I learnt a great deal, many thanks to him.

April 2, 2022
Unprompted review

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