Universal Star Registry 

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Rated 1 out of 5 stars

I got one of the brightest starts for my girlfriend. Said you can see it with the naked eye, but you cant the app keeps kicking me off and showes it towards the ground not in the sky!

Rated 3 out of 5 stars

Bought this pack for a little boy who recently lost his dad. Two items had correct date, one had wrong date. Pure human error so can't complain too much as replacement arrived the following day. But g... See more

Rated 2 out of 5 stars

I had ordered this as a gift for our God daughter's 1st birthday. Her birthday is 12 January 2013, however the registration certificate has been sent out showing the date of 12 January 2012. Aft... See more

Rated 1 out of 5 stars

This was a shocking gift experience; they spelt the name wrong and dated the star to 2010 not 2012, gift pack didn't even come with a picture; the entire package is just two pointless bits of paper .... See more

Company details

  1. Shopping & Fashion

Written by the company

The Universal Star Registry is an independent star naming registry, where members of the public can name a star from any of the 88 constellations.


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Rated 5 out of 5 stars

tip top twinkly

What I really liked about this specific company is you can choose the constellation so my friend and I could be up in the sky together forever (sounds mushy but there ya have it lol) arrived really quick (nxt day) and was full of great bits, well worth it :)

August 23, 2012
Unprompted review
Rated 2 out of 5 stars

Not exactly Steller

It was alright but having paid for the premium delivery we were incredibly disapointed when there was a major delay which ruined the surprise of the gift and the significance of the event. Customer service was below par.

August 23, 2012
Unprompted review
Universal Star Registry logo

Reply from Universal Star Registry

The star package was sent in time but unfortunately there was a problem with the royal mail delivery service, the star package arrived slightly later than expected and as a good will gesture we refunded the delivery costs.

Rated 5 out of 5 stars

this was my first star experience but it wont be my last.

i bought the star name for my husband as it was our 25th wedding anniversary and i was determined to get him something different as he really deserved something extra special. To say he was speechless was an understatement ( and hes never short of words ) he was so thrilled that id gone the extra mile for him, hes had the certificate framed and it hangs in pride of place in our dinning - room, and he will chat about it to anyone who will listen over and over.

August 23, 2012
Unprompted review
Rated 2 out of 5 stars

how many things can you get wrong?

every aspect of my order was wrong when it first arrived: incorrect spelling of the name on the keyring, wrong name altogether on the certificate, wrong date.

however, they did replace it immediately when i rang through.

August 23, 2012
Unprompted review
Universal Star Registry logo

Reply from Universal Star Registry

If we make a mistake on a customers order we will always put this right immediately, we apologise that the mistake was made but hope you are happy with the correct star package that arrived.

Rated 1 out of 5 stars

Highly not recommended

I paid £69.99 for the Gold Package, plus postage and packaging, totaling £74.99. The gift arrived and the frame was badly marked and looked very cheap. Not what you would expect for the price paid. I had to buy a new frame to put the certificate in and get the certificate professionally cut to fit the frame. After calling Universal Star Registry I was instructed to return the frame costing me a further £10.00 postage. I was refunded £16.69. I think this is ridiculous after having spent a total of £84.99 not to mention the cost of buying a new frame and having it cut to size. Having expressed my dissatisfaction over the phone, the response I got was very unsympathetic and unapologetic. Very unhappy with the gift and the service and not worth the money paid. I would strongly not recommend this company.

July 23, 2012
Unprompted review
Universal Star Registry logo

Reply from Universal Star Registry

The gold star packages are very popular and this is the first complaint about the quality of the frame supplied with the package. Upon return of the item we could find no problem with the frame and offered the refund as good will gesture.

Rated 5 out of 5 stars

Fabulous!

Not only was the pack delivered less than 48 houres after ordering, it is superb quality and a real bargain.
A more fitting tribute to my late partner I cannot conceive of.

January 13, 2012
Unprompted review
Rated 3 out of 5 stars

High Expectations

I bought this as a Christmas present, which I found as a brilliant idea judging from the website offer. But when I received the package it didn't really live up to my expectations. The resource sheet looked like it was just printed out from any website and the CD doesn't open up and I still haven't figured it out yet. It doesn't give me any explanations what to do.

December 22, 2011
Unprompted review
Rated 2 out of 5 stars

Not as good as I hoped

The software was old and dated, I was charged £5 for special delivery and specified the date; the product was sent recorded delivery and turned up 3 days early and only cost £1.56

October 30, 2011
Unprompted review
Universal Star Registry logo

Reply from Universal Star Registry

The standard postage cost is £5 for postage and packaging, this price is the same for all star packages. If a customer needs the order by a certain date we will always aim to deliver before that date to ensure that it will not be delayed by any delivery problems that may occur.

Rated 4 out of 5 stars

a fabulous gift!!

the gift arrived swiftly and my nephew was chuffed to bits with his 'unusual' birthday present. Easy to order, professionally presented and a unique way of celebrating a special event (his 18th). Would definitely use this company again.

October 28, 2011
Unprompted review
Rated 5 out of 5 stars

The perfect and prompt gift

I purchased this gift in memory of a dear friend and sent it to her family. They really liked it and I it made me feel happy to remember a dear friend and acknowledge her special day. When words sometimes are not enough, this is a really beautiful token of love and acknowledgment. The gift arrived on time as specified too.

Thank you very much for a gift that goes beyond words and flowers.

October 28, 2011
Unprompted review
Rated 5 out of 5 stars

Exactly what I wanted

The product was exactly what I wanted and arrived promptly it was a gift and was received very well, I have already recommended the gift to others and will continue to do so. The company was easy to deal with theweb site is easy to navigate and you get everything they say you will. Many thanks.

October 27, 2011
Unprompted review
Rated 3 out of 5 stars

A bit disappointing. Got there in the end!

On the Internet it states £5 for special delivery, my star was sent just recorded delivery (doesn't really matter, but still not what they said) but mainly, my certificate didn't come with a wax seal on it as stated. A phone call rectified this and a new certificate was sent out, very nice people, but shouldn't have happened.

October 26, 2011
Unprompted review
Universal Star Registry logo

Reply from Universal Star Registry

If we make a mistake on an order we are always happy to send a replacement.

Rated 4 out of 5 stars

A unique gift.

Very quick delivery. Pack has a pretty design and comes with a lot of relevant information.
The certificate looks nice, however is crowded with slightly too much information.

October 25, 2011
Unprompted review
Rated 5 out of 5 stars

Unique Gift

Ordered this for a friend who's mum had recently passed away and he absolutely loved it. Unique pressie at a great price. x

October 25, 2011
Unprompted review

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