Had a great experience with the team when buying and selling gadgets, provide great, competitive prices. Will certainly transact with them again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
after 3 tries at getting case for my Samsung phone from other suppliers,and getting the wrong one,I purchased one from this company,and it fitted great. and it was delivered quickly and at a bargain... See more
Company replied
This was the first product (5s iPhone with 16GB unlocked Space Grey). I am extremely happy about its condition. As recommended your products are worth the money you have estimated. I would recomm... See more
Company replied
Bought this, a quick delivery and wrapped properly, handy item I've used a few times already, would deal with again without hesitation.
Company replied

Reply from Universal Gadgets
Grate item
5stars for my item and seller with fast delivery would recommend

Reply from Universal Gadgets

Reply from Universal Gadgets
Mail lite mail bags.
A brilliant seller to deal with offering low prices and very fast delivery.

Reply from Universal Gadgets

Reply from Universal Gadgets
Unhappy
Sadly, I have to leave a poor review. We bought an I- phone from universal gadgets, as my tablet had been a good buy.
Unfortunately the i - phone would not connect tothe internet. We sent it back, and it was returned (we hoped mended) 2 months later. Sadly same fault has returned, and it still won't connect.
Also- because the address was not complete, the package took 4 days to get to us. Not pleased with this service.

Reply from Universal Gadgets
eBay seller
Bought this, a quick delivery and wrapped properly, handy item I've used a few times already, would deal with again without hesitation.

Reply from Universal Gadgets
Great service and delivery.
Placed an order with them, the item arrived quickly and was well packaged, so thank you.

Reply from Universal Gadgets
Good product, no problems.
Head phones bought for my daughter as she is heavy handed with them they dont last very long. These are so far still in 1 piece and not showing signs of giving up.

Reply from Universal Gadgets

Reply from Universal Gadgets
Quick delivery, good vfm
Purchased from them on ebay, a reliable and quick transaction, offering good vfm.

Reply from Universal Gadgets
Quick service, great product
Dispatched straight away as promised and tracked all the way to my door. Good quality product too. Thoroughly recommended

Reply from Universal Gadgets
Communication
I ordered an iPhone 6 from this company but haven't received it yet. It has only been 5 days so I'm hopeful it will still arrive. I have sent 3 emails asking for any updates and have phoned them 3 times. First phone call I waited 10 mins, then 20 mins, then 30 mins. I still haven't spoken to anyone or have they answered my emails. There is no tracking on it either. All I want is to know whether it has actually been sent yet or not and when it might be delivered. My teenage son has used £200 of his birthday and paper round money to buy this and is desperate to get his hands on it. Hoping for a response soon.

Reply from Universal Gadgets
Good kit - good price
Good piece of kit at a a good price. Does exactly what it says on the tin. Arrived on time. Sound quality is good. Would definitely recommend this company and would definitely buy again

Reply from Universal Gadgets
Avoid at all costs
I bought an iPhone 5s from these jokers last year. It failed and I sent it back under warranty, it was very hard to get hold of them. They sent me another phone back claiming it was my original phone that had been repaired. However I had photographs showing that the replacement phone was completely different. This developed a second fault, so this was eventually returned and repaired. The replacement phone had yet another fault, even after I asked them to be very careful to ensure that this would work properly. Since then I've made numerous emails and telephone calls to them to ask for a further replacement or repair. This service is to put it politely pi$$ poor. So I've asked my credit card company to get my money back. I bought another phone from music magpie and they were great even when it had to be returned because it was locked, go there instead.
I have spent ages on hold for you, last week my wife did actually get through and was promised an email postage paid return envelope but this has not been received or is in my spam folder. So much for service and a promised call back from Adam who claimed that he was manager which also never happened.
Think long and hard before buying any phone as your record of sending out faulty equipment one after another suggests quality of sourced phones is low and quality control absent.
Charge back to be concluded once I return latest faulty phone for one of the two PLUS multiple postage charges.
Too little too late AND hopefully a salutary warning for potential customers.

Reply from Universal Gadgets
Brilliant!
Impressed by the speed of despatch & receipt of my order and also the quality of the product. Will definitely buy from this company again. Many thanks

Reply from Universal Gadgets
great service
yes great service thanks from newcastlediagnostics.co.uk

Reply from Universal Gadgets
Great Product, misleading description
I ordered several boxes of envelopes from UniversalGadgets which offered 24 hour delivery if you buy so many boxes, which I did.
Delivery came a day later than advertised, when I enquirer further they don't actually do 24 hour delivery for large items. So bare this in mind before ordering.

Reply from Universal Gadgets
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.