Universal Gadgets Reviews 404

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a great experience with the team when buying and selling gadgets, provide great, competitive prices. Will certainly transact with them again.

Rated 5 out of 5 stars

after 3 tries at getting case for my Samsung phone from other suppliers,and getting the wrong one,I purchased one from this company,and it fitted great. and it was delivered quickly and at a bargain... See more

Company replied

Rated 5 out of 5 stars

This was the first product (5s iPhone with 16GB unlocked Space Grey). I am extremely happy about its condition. As recommended your products are worth the money you have estimated. I would recomm... See more

Company replied

Rated 5 out of 5 stars

Bought this, a quick delivery and wrapped properly, handy item I've used a few times already, would deal with again without hesitation.

Company replied

4.9

Excellent

TrustScore 5 out of 5

404 reviews

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Rated 5 out of 5 stars

Grate item

5stars for my item and seller with fast delivery would recommend

March 9, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you for purchasing from our Video Game accessory range. See you again soon.

Rated 1 out of 5 stars

Still awaiting dispatch

2 weeks and still not dispatched

March 8, 2017
Unprompted review
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Reply from Universal Gadgets

This was dispatched a few hours after your order was placed, please contact us if you have not had your item.

Rated 5 out of 5 stars

Mail lite mail bags.

A brilliant seller to deal with offering low prices and very fast delivery.

March 6, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you hopefully see you again soon, to meet more of your packaging needs.

Rated 1 out of 5 stars

Unhappy

Sadly, I have to leave a poor review. We bought an I- phone from universal gadgets, as my tablet had been a good buy.
Unfortunately the i - phone would not connect tothe internet. We sent it back, and it was returned (we hoped mended) 2 months later. Sadly same fault has returned, and it still won't connect.
Also- because the address was not complete, the package took 4 days to get to us. Not pleased with this service.

February 26, 2017
Unprompted review
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Reply from Universal Gadgets

Apologies that this has happened, we are glad you have a working item now. Unfortunately software was released for the iPhone which killed the WiFi chips on iPhone 4 and 4S models, which then causes complications, we try our best to ensure no devices with this fault leave the building, but simple software updates can still kill the WiFi.

We are glad this is now rectified and you have a functional iPhone.

Kind Regards

Rated 5 out of 5 stars

eBay seller

Bought this, a quick delivery and wrapped properly, handy item I've used a few times already, would deal with again without hesitation.

February 26, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you for purchasing from our tools range, see you again soon for more great deals.

Rated 5 out of 5 stars

Easy

No hassles at all.

February 25, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you see you again soon

Rated 4 out of 5 stars

Good product, no problems.

Head phones bought for my daughter as she is heavy handed with them they dont last very long. These are so far still in 1 piece and not showing signs of giving up.

February 22, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you for purchasing from our headphone and audio department, see you again soon.

Rated 5 out of 5 stars

trusty trusty

just great service thank you

February 20, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you for purchasing from our pet range, hopefully see you again soon.

Rated 5 out of 5 stars

Quick delivery, good vfm

Purchased from them on ebay, a reliable and quick transaction, offering good vfm.

February 19, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you for purchasing from our home and garden range, hopefully see you again soon.

Rated 5 out of 5 stars

Quick service, great product

Dispatched straight away as promised and tracked all the way to my door. Good quality product too. Thoroughly recommended

February 18, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you for purchasing from our automotive/tools range, hopefully see you again soon.

Rated 1 out of 5 stars

Communication

I ordered an iPhone 6 from this company but haven't received it yet. It has only been 5 days so I'm hopeful it will still arrive. I have sent 3 emails asking for any updates and have phoned them 3 times. First phone call I waited 10 mins, then 20 mins, then 30 mins. I still haven't spoken to anyone or have they answered my emails. There is no tracking on it either. All I want is to know whether it has actually been sent yet or not and when it might be delivered. My teenage son has used £200 of his birthday and paper round money to buy this and is desperate to get his hands on it. Hoping for a response soon.

February 17, 2017
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Reply from Universal Gadgets

Good Afternoon,

We still have no record of this order, please provide us with a valid Reference so we can respond to this review.

Kind Regards

UniversalGadgets

Rated 5 out of 5 stars

Good kit - good price

Good piece of kit at a a good price. Does exactly what it says on the tin. Arrived on time. Sound quality is good. Would definitely recommend this company and would definitely buy again

February 16, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you for purchasing nerf bullets, hopefully see you again soon.

Rated 1 out of 5 stars

Avoid at all costs

I bought an iPhone 5s from these jokers last year. It failed and I sent it back under warranty, it was very hard to get hold of them. They sent me another phone back claiming it was my original phone that had been repaired. However I had photographs showing that the replacement phone was completely different. This developed a second fault, so this was eventually returned and repaired. The replacement phone had yet another fault, even after I asked them to be very careful to ensure that this would work properly. Since then I've made numerous emails and telephone calls to them to ask for a further replacement or repair. This service is to put it politely pi$$ poor. So I've asked my credit card company to get my money back. I bought another phone from music magpie and they were great even when it had to be returned because it was locked, go there instead.

I have spent ages on hold for you, last week my wife did actually get through and was promised an email postage paid return envelope but this has not been received or is in my spam folder. So much for service and a promised call back from Adam who claimed that he was manager which also never happened.

Think long and hard before buying any phone as your record of sending out faulty equipment one after another suggests quality of sourced phones is low and quality control absent.

Charge back to be concluded once I return latest faulty phone for one of the two PLUS multiple postage charges.

Too little too late AND hopefully a salutary warning for potential customers.

February 16, 2017
Unprompted review
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Reply from Universal Gadgets

The reason your item was replaced under warranty rather than being repaired, was due to the fault being un-repairable, as set out in our warranty terms, if the item cannot be repaired we will replace the item. Please also note you have purchased two phones, and by not returning these and asking your credit card company for your money back, you will be unlawfully in possession of our items which will need to be returned.

Be aware that all charge backs made are chased up.

Please note there is still 4 months of your warranty left and we have not heard any response from yourself in quite some time.

Rated 5 out of 5 stars

Brilliant!

Impressed by the speed of despatch & receipt of my order and also the quality of the product. Will definitely buy from this company again. Many thanks

February 14, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you for purchasing nerf bullets, hopefully see you again soon.

Rated 5 out of 5 stars

great service

yes great service thanks from newcastlediagnostics.co.uk

February 11, 2017
Unprompted review
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Reply from Universal Gadgets

Thank you for purchasing Mail Lite bags, hopefully see you again soon

Rated 3 out of 5 stars

Great Product, misleading description

I ordered several boxes of envelopes from UniversalGadgets which offered 24 hour delivery if you buy so many boxes, which I did.

Delivery came a day later than advertised, when I enquirer further they don't actually do 24 hour delivery for large items. So bare this in mind before ordering.

February 7, 2017
Unprompted review
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Reply from Universal Gadgets

Apologies you feel this way, we state that we aim to deliver most items next day, which 99% of the time is true, however with larger items we do have a 2-3 day lead time which is stated in the expected delivery section of the listing, the reason this is a longer service is due to the size of the items, and to ensure we can use a different shipping method while at the same time offering the best possible price, to our customers.

If you have any queries in the future please contact us and we will try and rectify any issues you may have.

Kind Regards
UniversalGadgets

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