Up & Running Reviews 

Super fast delivery and great price! Cheapest on the internet. Will definitely use again

Great prices and the best selection of runners - super fast delivery and service ! I would highly recommend

Went to the Shrewsbury store. The item wasn’t in stock but Annabelle was super helpful. She found the item in a different colour so I could try for size and checked online stock so I could get the colour and size needed. Great trail shoes.

Simon at Up and Running was great, friendly, helpful and very knowledgeable. I was on the fence about whether to visit the store or just order some trainers online. I absolutely made the right call going in. Would 10 out of 10 recommend

I was served by SallyAnn today, who was really helpful. SallAnn tested my Gait on the treadmill, and found me a pair of trainers that corrected my overpronation. My London Marathon training is going to be a lot easier now i'm wearing trainers that give my foot the support it needs, and i'm now wearing the correct size!! Thank you!

Very impressed by the service. Hannah was very friendly and knowledgable was happy to advise and assist with the purchase would recommend and I would not hesitate to go back for the expert advice and service.

Good shop service and unbiased advice on which shoes to buy.

The staff were patient beyond the call of duty as I hummed and hawed…went away not feeling intimidated, which is always a bonus in a specialist sports shop! Will be back in about 400 miles…

My first to the Chester shop - amazing. Expert help and advice whatever stage of running you are at, excellent range of kit, and came away with a great pair of shoes, perfect fit, exactly what I was looking for. Thanks Sarah for spotting what would work best for me !

Unbelievable service from start to finish, including going out there way to provide me with advice

Good service.

Great service from Rob at the Nottingham store. Really knowledgeable and helpful

Ordered ASICS Gel Kayano 32’s in Sunny Sizzle. Dispatched almost immediately. Well packaged. Excellent service. Would highly recommend on the back of my experience.

Both your Edinburgh and Chester stores have excellent customer service. the staff couldn't be any more helpful and are a credit to your company especially Lucy in Chester

First time runner here. Went into the nottingham store wanting to purchase my first pair of proper running shoes. Answered some questions and completed the gait analysis, the team then took the time to show me I was an over pronator, explaining to me what this meant and went through all the shoe options that would work the best for me. Came out with a pair of Ascics Gt2000-14 and honestly they have been perfect for my needs. Yes I could have purchased these online for less, but I feel the customer service, professionalism and friendliness of the staff is more than worth it. I will be back when I’m ready for my next pair!

Just a very easy experience, simple no fuss no problem. Great company, pity about the purchaser….choose the wrong size shoe, and need to return them. My mistake.

Speedy service and great price.

Went in greeted by the lovely lady Sallyann described what trainers I had previously and about how I run had another gait analysis after swapping and trying on a few different pairs sweating it out on the treadmill come out a very happy chappy with my purchase and 5* service would 100% recommend as I got my last pair from same shop few year back 😁

Been into the Nottingham shop and was assisted by Sally Ann.
All i can say is, that she has been super helpful(trying to find a pair of size 12 wide runners),
She was full of knowledge and I honestly couldn't recommend enough.
Would definitely recommend going in to try shoes on rather than buying online and there was no "hard selling" which is always a bonus!

I visited the Headington store today to replace my worn out trainers. The staff member who served me was incredibly helpful and friendly, explaining the findings of my gait analysis and helping to find me a brilliant pair of new trainers, which even turned out to be in the sale!