UPS Danmark 

Two out of three deliveries never reached me. Broken and missing items. They even falsified records of delivery once! Waiting another shipment with 5 parcels... one of them is lost somewhere in Germany. Again. Really embarrassing. The UPSmyChoice does not work, desperately trying to change delivery date, impossible. I will need to stop purchasing from websites who use UPS.

As usual the package is delayed when transported by UPS. Anything can reach Denmark in two days from the rest of Europe if you use any other company than UPS.
This time it will take a week from the Netherlands. UPS simply don't have the will to treat their costumers properly.
I have made it a habit to write to the sender and try to persuade them to use another firm.

I am very dissatisfied with your service, and I would appreciate a refund.

I paid for pick-up in Paris, and delivery to an address in Frederiksberg, Denmark. Before the delivery, I am requested by UPS to confirm delivery to a specific address or a pick-up point - I choose the former (which is what I initially paid for).

Despite being home at the indicated time of delivery, the driver, whom I am not sure even got around to my address, chooses to drop-off the shipment at a pick-up point, which is certainly not the closest one, and despite the package being insured, which I understand is against company policy.

Now you say it can take up to 3 more days before the shipment can be delivered. It seems to me that UPS and its drivers are more concerned with own priorities than the priorities of its customers.

Again, I believe that a refund is in place, because this experience is not the service I bought.

Absolutely terrible service. They ask by SMS if you want your item delivered to your address, and even if you type "yes," the UPS driver, out of laziness or whatever, still delivers it to your nearest post office. Terrible company.

I have never seen a bad courrier like ups before. My parcel estimated delivery was 8th of August. Today it has not been delivered yet and I still do not know when it is gonna be delivered. The funny thing is, they went to deliver it on Saturday, but they couldn't find anyone. Could it be because the offices are closed on Saturdays?

I've had stuff delivered with UPS in Denmark several times all with the same outcome: Me staying home the day of their estimated arrival (sometimes an 8 hour interval, shortest being a 4 hour interval) not receiving my parcel because of some imaginary excuse that they've made up (I wasn't home or that the adresse was incorrect). The fact that they waste your time with waiting at home is extremely frustrating. It's amazing companies cost them considering their horrendous track record which is also reflected through the numerous reviews highlighting same experience.

Shameless. Hidden costs, terrible communication, fake late fees.

I stayed home to receive the package, yet after an hour the app said "attempted to deliver", while no one knocked let alone contacted me via phone. Why would a company choose to waste their customers' time like this is beyond me.
This forces me to walk multiple kilometers from home to pickup the package, when they could have just called. 1 Star

Never have I ever experienced something as trash and useless as the UPS services.

Won't deliver my package unless I sign, but I have no options in regards to when and where it's being delivered.
Created an account which immediately got locked out for no reason.
Tried resetting my password and the site continously locked me out again.
Called support, nothing. Called tech support -> the number is not even available. Finally got through to a human being but he says he can't do anything either.
What a complete shitshow

I wanted to send an urgent package from them, they said we will collect the package before 3 o'clock on Friday, I dropped the package around 11.30 and picked it up on Monday. This is a very bad and very bad service I tell you all to stay away from it and plus if you have to ship internationally then be prepared for hidden charges very bad very bad very bad service very bad service. And plus they will lie to customer. Do not trust them !!!!

I got a message Sunday saying my package would arrive monday between 11 and 15 - fine no problem I was home, didn't arrive.
Trace your package still claims it will arrive between 11 and 15 even after 15 o'clock has passed!
Tuesday state changes to expected delivery between 11 and 15 tuesday, also didn't arrive - still waiting...
No "Oh sorry it looks like your package is delayed" message, nothing

EVER WROST DELIVERY!!!!!!

Pls don't buy anything delivered with UPS.
Recently I ordered a GoPro, which was shipped with UPS. It failed to find my correct location, which is provided by GoPro. Alright, fine. Then I set the delivery position at UPS choice, but it failed to find the street name, apartment stated with no matter comma or dot or dash or space or ... any symbol, it could not recognize. However, it did not provide a proper instruction for the address statement. In addition, even if I don't put any apartment indication, but only the street, it automatically search the address in their system which is NOT the same as I wrote. Consequently, it could not delivery to me. Surely it couldn't :)

Alright, even if I put my phone number, nobody calls if the delivery attempt failed. And if you wanna have customer support? Forget about it, there is no supporter can help with, neither by phone nor by email.

If you don't wanna be driven crazy, then don't use. Never pls.

They came to my door, but didn't bother to knock on it, or call me to deliver the package! And I was there!! They earn their money sending it again, and I have asked the company I bought from, to use another distributor.

Please do never use UPS when you send anything to me - it is a waste of time and money, and the UPS supporter couldn't help me at all )-;

The worst company I have ever used never use them, I sent documents to Poland from Denmark, I went to the office and chose fast delivery, documents arrived at the place but while delivering they asked for more money cash and person didn’t have cash even though I was told that I have paid everything, I went to the office and they told me that I don’t have to pay but because I really need urgent documents we paid. It was impossible to pick up documents at the office, next day it was delivered again and paid the amount they wanted. I didn’t check my mail , for a while and when I have opened my post I was shocked they need more money , the amount I already paid 110 euro for a4 letter they want 67 euro more, it is cheaper to fly. I will go to the office, but if you don’t want to have this problems never use them

ref#1Z4367A06894963578
I went to get a package from
CYKELBUTIKKEN OESTERBRO, OSTERBROGADE 128,2100Ø
the guy tried many trials to scan the code of the package but couldn't . Later he moved to another board inside the shop and tried many times! I could see many image codes on the package so that I asked him if he tries the other side of the package for image codes! He turned his face angrily at me and put his middle finger just above his mouth-nose ! Real psycho narco type creap I guess!

I was charged extra 600 DKK for placing in package battery (I marked field "containing battery" while printing label). So cost of shipping was 3 times higher than expected. Customer service informed me they discovered it during delivery and it was prohibited. How does this company still exist? Never using their service again.

The drivers can't find the address (a very accessible address in Aarhus) - which all other delivery services can easily find. When calling service and going through tons of robots you can finally get through to a human. She was nice and the only reason they get 2 stars instead of 1, but she could not help me due to technical issues. So my package is just stuck somewhere in a warehouse and have been for days. So will need to go through all the robots later this afternoon.

Worst delivery company 0⭐️
And it’s not the first time we had problems with them.

The (heavy) package was supposed to come on the 22nd “by the end of day”, took a work from home day because I know “by the end of day” for UPS means 11:30am., only to get a mail on the 21st, at 16.40 (when I was even home) that they couldn’t deliver the package. No calls. Not ringing the doorbell. Nothing.

Cherry on top: choosing a random pick up place, far away from my address, to deliver a 25kg package.

They didn't even help carry the boxes. They also delivered 1 box incomplete. Worst company every I seen. Use other companies if you have the chance. UPS Denmark is really pathetic.

Sender of a package- I received an email, that my package contains hazardous materials- what are they talking about,- there’s a wristwatch inside LOL!
Tried calling customer service for help and spoke to a half deaf guy with a strong Indian accent who was able to inform me of the exact same thing that I read on their tracking page- thanks for nothing.
UPS is getting worse and worse.
So much for choosing 1day express.
Happens too often