It is honestly incredible how bad UPS is. I can count on my hand the times I have issues with other companies such GLS, DAO, Postnord etc. With UPS, it is the oppositve. I cannot recall a positive exp... See more
UPS Danmark
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See what reviewers are saying
Worst experience ever! Scheduled delivery time was changed twice and in the end, driver comes before the scheduled time. He did not ring on the door bell and I was notified 30 minutes later by email.... See more
If you’re looking for a delivery service that specialises in shattered promises, UPS is your best bet. They give you a delivery day and a timeframe—only to completely ignore it. Then days will pass... See more
I turned on the notifications allert by email to make sure I will be informed about every move of my package. I was waiting by the window aprox 2 hours, checking the mail and package status. I saw the... See more
Company details
Written by the company
UPS® er en global leder inden for logistik og tilbyder en bred vifte af logistikløsninger, herunder pakke- og fragttransport, værktøjer til international handel og teknologiløsninger til virksomheder. UPS er til stede i mere end 220 lande og territorier verden over.
Contact info
United Kingdom
- www.ups.dk
Worst shipping company out there
Worst shipping company out there. I'd rather fly to China and get the package myself. Bad customer service and even worst drivers that never deliver the packages. I call 3 times and ask for the driver to call me when he is here and then I just get notification that delivery was attempted but the door was close. But guess what, the was opened the whole day and your driver didn't even bother. Bad bad bad
Stay away from UPS!
UPS was never able to deliver my package. Their local access point was closed for the last 3 weeks, but they denied to help me although the package was in their possession. Useless customer service. Request to talk to a supervisor but they were on a meeting every time (???). Got some important documents stuck in their local access point and they do nothing about it!!
Never again UPS. Use other companies.
Tracking number: 1Z9W303F6870049954
Unreliable Parcle Service😡
The SMS response system doesn't work
The SMS response system doesn't work. The internet website crashes and goes to Acces Denied. I am unable to select where to deliver my order. Making an account on the website throws errors, 2 hours later I get 4 e-mails trying to confirm my address.
I don't know what's going on it feels like they fired their whole IT department and everything is on fire on that side of things....
I wish there was a way of putting -5…
I wish there was a way of putting -5 stars on this usless firm. I have been trying to get my parts sent back to me after they said they tried 3 times to contact me. The first letter that turned up I paid the import tax straight away but they sent my parts back to sender. So this is the letter I have mailed them just Customer number 8DK01V2Y7G, So you returned my goods because you tried to contact me is what of have been told.
Right first letter written on the 06/02/24 this was posted from the Holland which is 2 countries away from me min delivery time 3 weeks. Arrived on 26/02/24 which I paid immediately as you can see, then on the 15/02/24 number 2 letter arrived from Sweden the next country north from me again not Denmark on the Friday 1 of March minimum 15 days to travel from Malmo Sweden to me. Number 3 letter was posted on 27/02/24 from Glostrup Denmark and took a week to Arrive. In the mean time UPS Returned my parcel to sender in the US.
So why is it I never received a letter from Denmark when it arrived. ???
So as far as I can see it is you that have created this problem and it is UPS that should fright my parts back Free of Charge.
Dear UPS,
Dear UPS,
Please be informed that today your driver delivered the parcels in a very rude manner .Yesterday they were not delivered at all.
I came down and asked him about yesterday issue with access to my street .The driver said it wasn’t him ,who had to deliver parcels yesterday but there are 2 lorries on the road which blocked the access (however i see that a parking space is 1/3 empty ). Then he said that he had to park further and had to walk to my place to deliver the parcels and for that I have to thank him! I said that it is his job to deliver parcels .Then he said that if i don’t want the parcels he will take them back . My parcels I paid for he will take back!?? .I can’t even imagine how it is possible that a driver allows himself to say such things!!! Then he said: "You have to sign for them or you don't want them ?"
Then he told me that I am rude and he won’t deliver parcels to me next time.
Do you even check who do you hire at all?
How can you explain me that my own parcels which I paid for ,I paid for the delivery as well can be taken back by a driver and why your drivers allow themselves to talk so rudely with their clients????
Maybe this is what we have to know about UPS great customer service.
UPS is the worst!
UPS is the worst!
Not only did they lose my package, they have also closed a claim I made without providing any prof of evidence that they have delivered the package to me or that they left it on the assigned address and without providing notification that the claim was closed.
The worst delivery service ever.
The worst delivery service ever.
Everything is crap: their website, their support and their delivery.
Worst shipping company in the market
Worst shipping company in the market. Feel free to use them if you want your package to be lost and spend countless hours talking with their incompetent personnel.
Scam company
Worst service ever witnessed.
2000 euro headphones stuck in overgoods for months.. Claim deleted from my profile and yet no updates or information regardless of numerous calls and emails.
When i called them they admitted to have made an mistake on the address but now can't promise me anything since a lot of time has passed by. Time that they've been playing with.
It was horribly experience
It was horribly experience. They just ruined my day. I was at home looking at my door from 8 am, because I also had electric appointment at my place. So I didn’t have any notifications, i just updated tracking on website and the message was they couldn’t deliver my package 🤬🤬🤬NO ONE EVEN DIDN'T KNOCK MY DOOR. When I call customer service they just say you meed to pick up now by yourself. and just disconnected the connection. I stayed at home, working from home just for this parcel. And delivery guy was to lazy knock my door. According UPS all customers should wait outside of their house .
Extremely poor service.
Extremely poor service.
I ordered a package from the US.
1) The delivery was expensive and the brokerage at the customs was even more expensive.
2) After I provided everything that was required for the customs clearance, it took UPS more than 2 weeks (!) and me - more than 20 (!) emails to ensure the delivery.
3) In our correspondence, UPS many times claimed that they attempted to deliver the goods but were not able to do that because of the wrong address. However, the address was correct.
4) Finally, when the courier came, he started speaking Russian to me. Well, I have a surname finishing with "-ov", but it doesn't mean I speak Russian.
Horrible from A-Z
Horrible from A-Z. Waiting for a parcel since the 5 of February 2024. Several messages about parcel is delayed. What the … yesterday I was assured that I will receive my package latest on Friday. Guess what a new message on the app says Delayd! What the heck people? If you can’t do the job freaking drop doing it! If there was an option to choose another delivery company on website where I did my shopping, it will definitely be not your “service” if it can be called one!
we have very bad expenses regarding…
we have very bad expenses regarding reciving our post in reon Koge, but when our driver Mihajlo is going on vacation we don't get any mail. Mihajlo every time delivering our mail on time in profesional way, but when he is off we dont get nothing, and we pay a lot for getting our post.
I could give it zero but it is not…
I could give it zero but it is not possible. They are time wasters!
A firm run by morons
This firm must be the worst bunch of morons out there so very unprofessional.
My goods came from America in to the Country via Holland but I was not informed. Parts were sent from USA on the 30/1/24 . I got a letter in my post box demanding I pay the import tax etc so I paid it on the 24/2/24 the day I got the letter in my postbox. Well these brain dead morons sent my parts back to sender.
So really to be honest use DHL instead they at least are a little more professional.
Absolute amateurs
The. Absolute. Worst. Carrier service in Denmark.
Nobody knows what anyone else is doing. Evening delivery turns up in the morning. I now have to drive 50 km back and forth to a distribution center despite a pickup point being available 4½ km from my home because of "The shipping type". How the h*** is that my problem as the receiver of the package.
DO. NOT. USE, THIS. CARRIER. EVER
This is by far the worst delivery…
This is by far the worst delivery company ever, no chance to change delivery location. Every time i try to change something i get an error saying something went wrong. Why do companies use UPS, old American software that doesnt work.
The worst customer service in the…
The worst customer service in the world! Get out of Europe, you lying cheaters! One awaits home delivery as ordered and as chosen by a text message. Whole day of waiting only to find out at the end of the day that UPS lies again that the delivery wasnt possible. They just drop the package to some distant, nasty kiosk straight away and never attempt to deliver as ordered. Learn from DHL and stop with your lies!
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