UPS Danmark 

"Tried to deliver at home" was home all day, they never showed up..

Got my good on time. Good support with clearance. Tracking system didnt work as expected

As everyone else in here… Package NOT delivered and NO one was here at my door. Been waiting all day (one week ago) After the UPS drive dropped the package at a shop. I asked for a re-delivery.. Days went by.. I called again and of course something about the request went wrong and today the package is lost.. No where to be found, so I have to sign up on UPS and file a complaint. I don’t even trust to sign up.. Trust nothing about their Company. I’m not even sure if I will be compensated.. DO NOT USE UPS ! I suspect the drivers steal. I really do.

UPDATE…. Few days later I have now recieved my package. Guess not lost after all. There might be hope for others too. I upgrate to two stars

DER ER HÅB 😃

/Julie

Avoid this company for any type of delivery. Home deliveries don't even try to get delivered at home but to a collection point and they lie by saying we tried to come home but there was no one there. Staff is completely incompetent and talks as if they were robots with generic sentences. Even when I have tried to redirect a package, I have been lied to and told that a ticket would be raised for me but eventually nothing was raised. Situation has been repeated several times, too bad I cannot give 0 stars

Packages arrived on time. Friendly staff. I am grateful that he carried all the carpets upstairs.

I took a whole day off to wait for my delivery. Prediction said between 10:30 and 14:30. I waited the whole day constantly looking for the delivery van outside, but nothing. Then finally at 18:21 someone marked my package as "delivery attempted". Nobody. Ever. Tried. To. Deliver. It.
This is not professionalism. The only place where UPS has decent employees is customer service. But when they hire delivery guys who are AFRAID of customers... It makes them amateurs.
DO NOT EVER USE THEIR SERVICES

Like many people here, I had several cases of fake delivery attempts, claiming nobody was home (and DHL was able to deliver!).

And now another excuse not to deliver the EXPRESS package: "Please provide us with the correct address for delivery or this package may be returned to the sender."
So I now set up a UPS account to check it - and can see that the sender provided the perfectly correct address!!!
No other way to solve it on their website, but to re-direct it to the UPS pick-up point, as I obviously want to get my package and not have them return it to sender.
I can only hope it will arrive there...

As always, UPS pretends to do delivery attempts that do not exist. At the apartment the entire time, noone ever rang the bell or called.

Unfortunately when shopping from abroad, I was forced to use the services of this company, I specifically took a day off from work to pick up the parcel, what was my surprise when at 2 pm I got a message that there was an attempt to deliver the parcel but no one was home,one big lie😡 , I do not recommend this company

I was expecting package between 11 and 15. 10 minutes ago i got email that courier couldn’t deliver package because nobody was home. That lazy a$$hole didn’t even ring a bell. It’s not the first time you did something like that so f you very much.

I paid extra for home delivery. Was at home the whole day of delivery and waited for the package, just to see it marked as failed delivery. Just lazy drivers and poor service.

Me and my husband sent a package from Denmark to Australia. The package was not that big, but cost around 1.500 DDK, which was the cheapest we could find.

In the package there were Danish candy, earings in a small glass box, night masks and 2 cups and a little bowl. The 3 things were handmade ceramics - unique.

There were problem with the sending - they said that it contained dangerous content. It didn't, so my husband wanted the package and money back. We didn't get any reply. Then my husband could follow that the package were in USA and Hawaii and suddently it arrived to Australia.

All the ceramics and the glass box were broken. Not a little broken, but destroyed. The receivers said, that when they opened the package, the content seemed fine until they opened them individually.

my ''express delivery'' was delivered more than two months late. they said they delivered it 5 days after the sender sent it on their website but that was a lie. i got it two months later in my mailbox. don't advise to use this courier in denmark

Shipped a package from China. I do it every month since long time. I use to run a business you know? A real one. One that care to be sure things work and a business with a real customer service line that do things.
Package impossible to deliver they say. Courier dont even call the phone.
I call UPS they say the postcode is written wrong, I correct it, and package will be delivered monday. Monday doesn’t arrive. Tuesday it says package delivered on the app. But the package is nowhere and I DIDNT SIGN any paper so they have no evidence.
I call Wednesday: case will be open. No case has been opened. Called Thursday: case will be opened they say again. No case has been opened again. Calling friday. Case will be opened. No case will be opened. I call again and I get a link. I follow it and at the end they say “impossible to file a claim, call customer support”.
Conclusions: danish UPS customer service and UPS employees are a bunch of non caring dudes. Especially the couriers.

Two times in a row they could not deliver my package at my home address because, apparently, they could not "reach" me although they tried. I have been home all day.Nobody rang my bell or knocked the door.Now I have to go and pick it up in a car.Tell me you don't deliver here.Don't tell me you couldn't reach me..And why do i pay shipping??

The worst parcel company. Tracking my parcel one week now and one day its on way next day its some kind of delay. Every two days they send email that im gonna get parcel that day and in evening there is sone delay and my parcel is not coming 😡😡

the worst experience!!!!!!!!in the email it appears that it was delivered to my home but instead it was delivered to another place where I am not even given details about the package

NOT DELIVERED AS SCHEDULED - disrespectful with customer.

I have rescheduled my day to be at home on the time they said was coming to deliver at my door 11:15-15:15. AT 16kl I received a email it has be delivered in some Kiosk. If I wanted to be delivered at kiosk I had changed my delivery address to the kiosk.

Unfortunately I couldn’t choose the company for delivery but if I could, UPS for sure wasn’t in my preference.

Didn’t deliver as agreed and lost the package and afterwords lies about it.
Can’t recommend that company to anybody unless they want to be lied to.