Urgent Dental Care Reviews 

83
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

They were very nice and even saw me 30 minutes before my actual appointment which took not more than 15 minutes. I had a scale and polish and didn't notice any difference in the colour of my teeth.... See more

Company replied

Rated 5 out of 5 stars

I completely trust this clinic. The doctors and the team are amazing. On my first visit I was impress by Dr. Gaston, who was kind and professional and gave me good advise. Then I started an orthodon... See more

Rated 5 out of 5 stars

I chose Urgent Dental Care several times since it's opening and I didn't have a single regret. I had few fillings done by Alex and they are still there. This weekend I had a horrible toothache becaus... See more

Rated 5 out of 5 stars

Finally I found my dentist in London. He's Diego-very professional, patient and a nice person. I was a very scared patient because some bad past experience. He made me feel much more comfortable and... See more

Company details

  1. Dentist

Information provided by various external sources

Urgent Dental Care - Dental Emergency service, Affordable private dentistry, Implants, Cosmetic Dentistry, Restorative Dentistry, Endodontics, Surgical procedures, Crowns, Veeners, Bridges, Dentures, Children Dentistry, Teeth Whitening, General Dentistry


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.3

All reviews

(83)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

First time booking via groupon for a…

First time booking via groupon for a hygiene and airflow appointment. Had the hygienist Diego who was lovely and professional. He explained everything to me and put me at ease. All staff at the clinic were lovely and the clinic itself was warm and welcoming. Would book again

November 18, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, no wait time and extremely friendly. Had a brilliant and very quick treatment with Dr Gaston - I would definitely recommend and almost pain free!! Super Efficient :) I will definitely be visiting again.

August 19, 2019
Unprompted review
Rated 5 out of 5 stars

Really happy

I visited today for a dental hygiene appointment and I am very happy with the service provided. Friendly professional team and excellent results. I have very sensitive teeth and usually dread such appointments having suffered poor experiences elsewhere but Dr Gaston Brander was very caring and reassuring. Based on my experience today, I would highly recommend the practice to anyone.

June 25, 2019
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience when…

I had a wonderful experience when visiting urgent dental care . Diego was very caring and explained the whole treatment to me and during the course of the treatment was always asking whether I was okay. Diego did a fabulous job cleaning my teeth . Many thanks for your fantastic service , would most definitely recommend your services. Five stars from me !

May 30, 2019
Unprompted review
Rated 5 out of 5 stars

First Class Dental Service and Treatment

Brilliant service from the dentists at Urgent Dental. My teeth needed straightening so came to them for dental braces. Went for invisible ones that were not embarrassing train tracks. My teeth are lovely and straight now. Have always found my dentist Alex to be sympathetic and conscientious. Very happy with the end result and the service that has been provided. Thank you so much.

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Treatment and Lovely Staff

I have always received friendly, honest and professional care from UDC where I have been a patient for almost two years.

I was very satisfied with the orthodontic treatment that I chose to have performed by Dr Alex, I also had whitening done by Dr Gaston. On both occasions I received excellent service and all my expectations were exceeded!

All the staff at the practice (particularly Alex and Gabby) made me feel well-cared for, relaxed and like a valued patient - Thank you guys!

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Recommend

I completely trust this clinic. The doctors and the team are amazing. On my first visit I was impress by Dr. Gaston, who was kind and professional and gave me good advise. Then I started an orthodontic treatment with Dr. Alex, always showing care and letting me feel comfortable with his dedication and passion, explaining throughout every step of the treatment. I am so happy with the results.
Thanks,
Ana

March 1, 2019
Unprompted review
Rated 2 out of 5 stars

Thanks to the manager for allowing me…

Thanks to the manager for allowing me to get a refund and for also for allowing me to reschedule but unfortunately due to the area this place was based in i was late and the receptionist was rude didn't let me cancel the first time and even said i won't get a refund but will never return back was literally next to the place when i was late and told the receptionist that am coming but she said they won't see me because i went way above my 15minutes slot also wasted 1hour of my time and also my travel fare!! Thank you to the manager for being so understanding just wish the receptionist was also like you instead of overcomplicating things and acting like she knows everything!...

November 2, 2018
Unprompted review
Rated 2 out of 5 stars

They were very nice!

They were very nice and even saw me 30 minutes before my actual appointment which took not more than 15 minutes.
I had a scale and polish and didn't notice any difference in the colour of my teeth. It didn't even lighten it at all. Save your money.

I gave two stars for amazing customer service but the actual product doesn't work. Thanks!

October 30, 2018
Unprompted review
Urgent Dental Care logo

Reply from Urgent Dental Care

Dear Kanke,

We are very sorry that you are not satisfied with your treatment.

Please take a note that the shade of your teeth is not supposed to change with the treatment you had.
For a different shade, you need a different treatment which is teeth whitening.
During a 'scale and polish' or Oral Hygiene, all the plaque and calculus is removed from your teeth and under your teeth and then the teeth get polished.
A colour difference is not the purpose of this treatment.

I hope this is clear and you are always welcome to return and have a whitening treatment with us. Please contact us for more details. Feel free to call us on 0208 458 6568 or send us an e-mail to info@urgentdental.co.uk

Rated 5 out of 5 stars

Outstanding service

Great service, saw me straight away, sorted everything very efficiently and result is amazing! Very friendly staff that make you feel very welcome and let you know what is happening every step of the procedure. Very highly recommend!!

October 25, 2018
Unprompted review
Rated 5 out of 5 stars

very professionally

YESTERDAY I WAS IN THIS DENTAL PRACTICE TO MAKE A TOOTH EXTRACTION AND I MUST ADMIT THAT THEY WERE TRUE PROFESSIONALS IN THEIR WORK BY THE ASSISTANT TO DOCTOR.
IN TWO YEARS IM HERE IN LONDON I HAD SUCH EXCELLENT SERVICE MAKE YOU A LOT OF PUBLICITY

October 10, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended, really an excellent dentist!

Finally I found my dentist in London. He's Diego-very professional, patient and a nice person. I was a very scared patient because some bad past experience. He made me feel much more comfortable and considerate, giving me some time and explaining the procedure step by step. He stopped several times to make sure I was ok and make me laugh as well. He was quick although careful at the same time.
Happy to have invested my money and time.

September 27, 2018
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Dr Diego del campo is amazing at his job and one of the most professional and humble dentist I've ever come across he's very helpful and friendly. I would highly recommend urgent dental care and dr Diego.

September 21, 2018
Unprompted review

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