USA Vein ClinicsReviews 

Zero Stars!!!!
This is a scam! Organized Crime! They will charge you and you will never receive a bill. They submit insane amounts to the insurance companies for mere injections. Will never respond to your emails or follow up. Con Artists.

Stay away from this clinic - Southlake location. Seriously - horrible staff!!! Drove 45 minutes for an appt only to be told I would have to reschedule my appointment - and I would not be seen because they scheduled me for an ultrasound???? I told them I had an appt to look at spider veins and that I gave all that info when I was made the appointment. I was told the people that make their appointments don’t work for them - they work for a company and it wasn’t their fault the scheduler didn’t write spider veins. I asked for a manager - was told we don’t have managers. This place is not professional - is very unethical and has very rude front desk employees…. Beware …..

The most awful place with very staff and doctors who could not care less. I walked off the operating table when I saw basic hygiene protocol was not followed. But before I did, I tried asking the doctor a question. I was told he was “too busy” to speak with me. Do yourself a favor and go to a clinic where doctors are *owners* and not just employees who could not care less about patients they operate on.

I wish I had read the other reviews before I went there. This is a scam operation. You will never get an invoice or statement. Do not pay with a credit or debit card because they will keep your information on file and use it without your authorization and for charges that they can not verify for a very large amount of money and my legs are much worse now than they were before I went there.

The doctor and staff are incredible, but to deal with the customer service and billing department is an absolute nightmare!
I am currently in the middle of a bill dispute that has not been resolved. My insurance has paid them, and I have paid the balances with my Care Credit card. This past October was my last office visit after doing all my treatments. I was caught up with all my payments, but come to find out, they have sent my account to a debt collector. They say that back in February of 2024, mind you, that I did not pay $469. We have gone round and round with this because as of this. I was caught up with paying before my last office visit.
Did I mention that you can't get a statement???? They sent me one finally!!!!
I have asked to speak to a supervisor after they told me I owed $845, and then backtracked to $ 625.
I do not trust what they say at all. As of this posting, I have not spoken to a supervisor to get an updated account!

The doctor and staff were really nice, but billing was a disaster and after several treatments I still have spider veins on my legs. I was charged a $75 "no show" fee to my card on file after arriving for an appointment that THEY cancelled because the sonographer was not available. I reached out to the billing department several times to explain the situation and request a refund and they are still giving me the run around five months later. They also send random emails that they are going to bill my card on file which do not include any details, even though I have not been there in months, and they are paid in full. The customer service is terrible, and I would not recommend them to anyone I know.

This is absolutely the WORST facility I have ever gone to in my life. First appt I waited 3 hours to get in (Gurnee office). After that they canceled due to being short staffed and then called and asked where I am even though they were closed . Then they called CONSTANTLY about appt reminders, bill payments (when they never sent the bills). I stopped going. Ridiculous. Call center was in need of serious training. When I paid the bill online I got an error. Just an overall horror story.

Went to remove barely visible spider veins in the 5x5 inch area. Doc missed spots within this area. Came for Free revision. They agreed to do it for free. After a year they claim 2nd visit was full procedure want another $400. Sent to debt collector. My wife went to them in another office. It was a total mess with no specials even present. Total mess. Avoid them if you can.

My experience was great, they were very professional and friendly at the front desk, the technician that did my test was polite and the test went smoothly, the doctor that Read my results took her time to explain things to me and I walked away feeling a little less nervous and more knowledgeable..

Super professional,flexible scheduling,sanitation excellent & staff are very nice

THE BEST DR. JOSEPH IRACI, M.D. WHEN HE SAID I WILL BE OKAY HE MEANT IT AND I AM.

Horrible, horrible horrible
When it was just the vein clinic, I loved it now the services the doctors nobody knows what they’re doing. Horrible horrible if I didn’t have to put that one star there to write a review, I have they get zero stars

This got to be one of the most unprofessional clinic on bustleston ave. Philadelphia I went there early as my appointment was in the morning and saw how a lot of people started to come in for the same time and they started getting the white people in first even they came after and after they have a couple people inside they call me to the front to tell me that they are not equipped to treat me don’t waste your time going there trust me read all the bad reviews in my opinion they are resist unprofessional clinic that should be closed

Okay I hate to leave an awful review, but while they say they take our exact insurance we got an atrocious bill in the mail after. That and I've spent about 6 hours over 8 or so calls to request my medical records to send to a new provider, and the keep 'putting the request in the system' and nothing happens. My doctor also called to request and absolutely nothing. I never leave reviews but in this case, I feel I need to warn others.

SCAMMERS!! They took my money, never got in touch with my insurance United Healthcare and never heard from them again. I called several times to know what was going on. I could never get through, had to wait to be called back by operators only, never from anyone in authority. They advertise on TV every few minutes, but that's all they do. I am filing a report with the State Medical Board. SCAMMERS! I am not buying that BS about writing to WECARE@ email address either.

I received a groupon gift to have spider veins treated. When I arrived I was asked for my DL and insurance card. I refused to let them scan my DL into their system due to data breach concerns. It was like an act of congress to get them to understand my hippa rights. Then I saw the Dr. He mentioned that my ultrasound was normal yet the clinic insisted on booking another visit for another ultrasound. I am already under a physicians care for arterial issues and after visiting his practice was advised to hold off on the vein care from this clinic. I canceled my appointment on the phone and everytime they text me (daily) but the harassment continues. I will be taking this to the attorney generals office if I receive a missed appointment bill from them. I will also consider securing an attorney if this goes any further.

There are 5 million times better as vein clinics of america. The billing department is a joke. So, make sure you pay before you leave and make sure you get and save your receipts because I'm still fighting with them about my bill that I paid 6 months ago!!! They say we will call you back it is a lie. They send you to collections quickly even for "paid" bills ugh!!! Still fighting with them. The system they have doesn't seem to work at all. I would think it would be easy to pay the bill right?! They don't seem to want their money they just want to waste paper and peoples time! The ridiculous I have dealt with over 309.70$ I would paid double if they would just take my darn money and leave me be. It's unfortunate. Get it together! And tell your billing department specifically Bryan Saavedra and jesus Joaquin alacron baltazar that they are unhelpful, liars, who obviously done know how to or care to do their jobs. Thanks. For no help.

So, after this it still took multiple people to actually help me. I talked to ozzy bravo no help. Enrique on June 10th at 445pm finally helper me, but then never sent me an email. Then on June 11th I talked to I think may is her name at 405pm and she should be fired! She was literally very rude. She refused to let me talk to a supervisor. I am pretty sure vein clinics records calls. You should listen to it. Then joesline finally told me my balance was gone and she would not let me talk to a supervisor. Do you have supervisors? Because honestly ridulous isn't even an appropriate word. Now I have been harassed, ignored, disrespected, and had to waste my time with this just to make a payment to you guys that I have now made twice!!!! Honestly, this is disgusting that I have to fight on phone with you guys so many times.

They have these people calling everyday to solicit appointments, you tell them to take you off the list of callers and they refuse by calling 5 and 6 and 6 times a day.
They leave felonious responses to my reviews but don't investigate the harassing calls. I literally have to reach out to Attorney Generals office, better business borough and ADA disability division because it is affecting my health.
Back to back calling for more than 3 months already everyday.

AS OF TODAY JUNE 7, 2024, I JUST RECEIVED ANOTHER PHONE CALL ASKING ME TO MAKE AN APPT. I TOLD THIS GUY TO TAKE ME OFF THE LIST. SOMEONE NEEDS TO INVESTIGATE THIS AND MAKE THEM STOP CALLING ME. IT'S ANNOYINGLY HARASSING.

USA Vein Clinic is a 100% scam. I went for a consultation and declined treatment. I was subsequently bombarded with emails, texts, and calls trying to set me up for an appointment. I declined all. Then I received mass communications from them saying I was signed up for a procedure which I declined via seven different phone calls. I was assured I would be taken off the schedule each time, not be charged, and would receive no further communications. Seven people lied. Making matters worse, I now receive a $250 no-show fee. This is a for-profit organization vs providing medically necessary treatment. Avoid them.